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 Niagara-on-the-Lake •1 Room
 Niagara-on-the-Lake • 1 Room
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Hilton Garden Inn Niagara-on-the-Lake

3-star property
500 York Rd, Niagara-on-the-Lake, ON 1-855-201-7819
4.9 out of 5
Exceptional!
See all 7 travelocity Reviews

"Friendly and helpful service, easy check in and out. I will be staying with them again. " More

By a verified traveler on Mon 24 Jul 2023

Points Of Interest

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Hotel Description

3-star hotel near Outlet Collection at Niagara

Glendale stay

Your stay at this Glendale hotel places you within 2 miles (3 km) of Outlet Collection at Niagara and Royal Niagara Golf Club. Ravine Vineyard Estate Winery is within 6 miles (10 km) and Niagara Gorge Discovery Center is within 9 miles (15 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$118* Per night/room Sep 24 - Sep 25

Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room With 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Niagara-on-the-Lake ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Niagara-on-the-Lake

Everyone (2) Couples (1) Family (4)
5 out of 5

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 10, 2023 by Kristin - Front Desk Supervisor

Thank you for your valuable feedback. If there is ever anything that we can do to enhance your stay in the future, please do not hesitate to contact us. We are always happy to help. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.

5 out of 5
Friendly and helpful service, easy check in and out. I will be staying with them again.

Posted by , from PEMBROKE on Jul 24, 2023

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Comment from Hotel Management

Jul 24, 2023 by Shakerrah- Front Desk Agent

Thank you for taking a moment to share your experience. I am happy to hear all of you enjoyed your stay! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

5 out of 5
Clean, comfortable and easy parking.

Posted by on Jul 23, 2022

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Comment from Hotel Management

Jul 23, 2022 by Alexandra

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel was clean, comfortable and the parking was easy :) We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

5 out of 5

Posted by on Jun 28, 2022

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5 out of 5
Easy peasy check in. Less than 3 minutes from check in to room. Bed is so comfortable.

Posted by , from SCARBOROUGH on Jan 11, 2023

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Comment from Hotel Management

Jan 11, 2023 by Valeriia- Front Desk Supervisor

Dear Jennifer, Thank you for taking a moment to share your experience. I am happy to hear you enjoyed staying in Hilton garden Inn Niagara on the lake. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed

5 out of 5
Lot of constructions in the area

Posted by on Feb 16, 2022

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Comment from Hotel Management

Feb 17, 2022 by Guest Services

Dear Barbara: Thank you for your comments regarding your recent stay at our hotel. We hope you will choose us again the next time you are in the area. Best regards,

4 out of 5
Our stay was great, the staff was wonderful. It would be much easier if at check in we showed our proof of vaccination and photo id and received a wrist band. That way we wouldnt have to show it multiple times when dining or booking a time at the pool. Also the hot tub was so hot we werent able to comfortably sit it in, definitely not enjoyable.

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 28, 2021 by Guest Services

Dear Jorja: Thank you for taking the time you give your feedback regarding your recent stay with us and we are glad you enjoyed your stay overall. We apologize for the inconvenience of the hot tub being too hot. We will certainly have maintenance look at it to ensure it is not malfunctioning so future guests may not have the same experience. We hope to welcome you back soon. Best regards,

About the Hilton Garden Inn Niagara-on-the-Lake

Location 500 York Rd, Niagara-on-the-Lake, ON L0S1J0

Property Features

Hilton Garden Inn Niagara-on-the-Lake offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3068 square feet (285 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Niagara-on-the-Lake. Self parking is free. This 3-star Niagara-on-the-Lake hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 5 levels
  • 3068 sq ft of conference space
  • 285 sq m of conference space
  • Built in 2005
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: St. Catharines Station (9.9 km / 6.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Garden Inn Niagara-on-the-Lake offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. This Niagara-on-the-Lake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.

Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Garden Grille and Bar - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 16.00 for adults and CAD 10.00 for children
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Niagara-on-the-Lake
  • Hilton Garden Inn Niagara-on-the-Lake
  • Niagara-on-the-Lake Hilton Garden Inn
  • Hilton Garden Inn Niagara-on-the-Lake Hotel
  • Niagara-On-The-Lake Hilton
  • Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
  • Hilton Niagara-On-The-Lake
  • Hilton Garden Inn Niagara on the Lake
  • Hilton Garden Niagara On The
  • Hilton Garden Inn Niagara-on-the-Lake Hotel
  • Hilton Garden Inn Niagara-on-the-Lake Niagara-on-the-Lake
  • Hilton Garden Inn Niagara-on-the-Lake Hotel Niagara-on-the-Lake

You should know

  • Pool access available from 7:30 AM to midnight.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.