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4.0 out of 5

"Close to everything " More

By a verified traveler on Sun 13 Feb 2022

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Hotel Description

3-star hotel near Niagara Falls State Park

Downtown Niagara Falls stay

Within a 10-minute walk of this Downtown Niagara Falls hotel, you'll find Niagara Falls State Park and Seneca Niagara Resort & Casino. Rainbow Bridge and Maid of the Mist are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Self parking, a snack bar/deli, and a lobby fireplace are also offered.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 189 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Other amenities include room service, free weekday newspapers, and free local calls.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room May 23 - May 24

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Niagara Falls Scenic Downtown, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Niagara Falls Scenic Downtown, an IHG Hotel

Everyone (8) Couples (9) Family (5)
5 out of 5
Close to everything

Posted by on Feb 13, 2022

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Comment from Hotel Management

Feb 14, 2022 by Jason S

Thank you for the feedback on your recent stay with us in the Niagara Falls area. We are very glad to see that you have enjoyed the area and our location close to the falls! We hope you return to see us again soon and please stay safe!

4 out of 5

Posted by on Nov 2, 2021

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3 out of 5
asked to have the refrigerator unplugged since it made a humming noise. never got done. also bathroom fan could not be turned off and you could hear it in the next room even with the door closed

Posted by , from Huntersville on Oct 22, 2021

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Comment from Hotel Management

Oct 30, 2021 by Xiomara R

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

3 out of 5
I was looking for a place to sleep, and close to everything to walk and this hotel was that, I did not like that my room was given to me at 5pm, and they did not let my check out later

Posted by on Sep 12, 2021

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Comment from Hotel Management

Oct 1, 2021 by Jason S

Thank you for your feedback on your recent stay. We are glad to see that you enjoyed your stay with us and hope to see you again in the future!

5 out of 5
They didn't have baby cribs, after confirmed on the phone they have available.

Posted by on Aug 20, 2021

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Comment from Hotel Management

Oct 1, 2021 by Jason S

Thank you for your feedback on your recent stay. We are glad to see that you enjoyed your stay with us and hope to see you again in the future!

4 out of 5
Close to park

Posted by on Aug 6, 2021

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Comment from Hotel Management

Oct 1, 2021 by Jason S

Thank you for your feedback on your recent stay. We are glad to see that you enjoyed your stay with us and hope to see you again in the future!

4 out of 5
Nice view

Posted by on Jul 20, 2021

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Comment from Hotel Management

Aug 4, 2021 by Jason S

Thank you for your feedback on your recent stay. We are glad to see that you enjoy your stay and hope to see you again in the future!

1 out of 5
Bathroom had scum on cracked flooring, dirty walls, and peeling wallpaper. Hotel evacuated and when I asked why, I got rude answer. I checked out but they did refund the room and parking charges.

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 17, 2021 by Jason S

Thank you for your feedback on your recent stay.I apologize for the issues about the hotel. We will direct these concerns to the proper department and hope to see you again in the future.

4 out of 5
I could not be more complimentary or proud of the staff at the hotel. Every person I met was extremely helpful and kind. The rooms are in desperate need of an upgrade and the fire alarms went off twice, once in the middle of the night and everyone had to evacuate the building. Other than that the property was very quiet.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 10, 2021 by Jason S

Thank you for your feedback on your recent stay. We are glad to see that you enjoyed your stay with us and hope to see you again in the future!

3 out of 5
Coffee maker defective would not brew! first night, a replacement was bought in, after I cleaned the coffee residue in the water reservoir it was defective as well, water came through but not through the coffee cartridge, result no coffee. No daily linen & towel change. We were told they only clean after our stay. We had to call the front desk for fresh towels and they were dropped at our door in a trash bag. We had to catch housekeeping in the hallway to empty our trash cans. We will send a complaint to their corporate office. There was a 25 to 30 minute wait at the restaurant. We chose to dine off sight. We'll choose another hotel in the area next trip to Niagara Falls.

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 27, 2021 by Jason S

Thank you for your feedback on your recent stay. We are sorry we didn't meet your expectations while staying with us. I will inform the proper departments and we hope you give us another try in the future.

About the Holiday Inn Niagara Falls Scenic Downtown, an IHG Hotel

Location 114 Buffalo Ave, Niagara Falls, NY 14303

Renovations + Closures

The property will be renovating from February 22 2022 to May 26 2022 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. Event space at this hotel measures 2650 square feet (246 square meters) and includes conference space. A fitness center, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly Holiday Inn Niagara Falls Scenic Downtown, an IHG Hotel. For a fee, parking is available. This 3-star Niagara Falls hotel is smoke free.

  • 189 guestrooms or units
  • 7 levels
  • 2650 sq ft of conference space
  • 246 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Niagara Falls Station (3.3 km / 2.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Niagara Falls Scenic Downtown, an IHG Hotel offers 189 accommodations with safes and coffee/tea makers. 36-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Anchor Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • 9 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 25 per person (approximately)
  • Self parking fee: USD 17.95 per night (in/out privileges)
  • Rollaway bed fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Niagara Falls Scenic Downtown
  • Holiday Inn Scenic
  • Holiday Inn Scenic Hotel
  • Holiday Inn Scenic Hotel Niagara Falls Downtown
  • Holiday Inn Niagara Falls Scenic Downtown Hotel
  • Holiday Inn Scenic Downtown Hotel
  • Holiday Inn Scenic Downtown
  • Holiday Inn Niagara Falls Scenic Downtown
  • Holiday Inn Niagara Falls Scenic Downtown an IHG Hotel
  • "Holiday Inn Niagara Falls Scenic Downtown an IHG Hotel"
  • Holiday Inn Niagara Falls Scenic Downtown, an IHG Hotel Hotel

You should know

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.