Mountain retreat .You'll be within half a mile (1 km) of Niseko Mountain Resort Grand Hirafu and 2 miles (3 km) of Annupuri with a stay here. Also, Shikotsu-Toya National Park is within 3 miles (5 km) and Niseko Hanazono Resort is within 6 miles (10 km).
Niseko Annupuri International Ski Area - 17 min drive
Niseko Hanazono Resort - 25 min drive
Getting around
Kutchan Station - 9 min drive
New Chitose Intl. Airport (CTS) - 132 min drive
Restaurants
Wild Bill's - 3 min walk
The Barn - 4 min walk
Shiki Niseko Lobby Lounge - 1 min walk
阿武茶 - 4 min walk
Musu - 3 min walk
About this property
Entire place
Chatrium Niseko
3.5-star ski aparthotel near Niseko Mountain Resort Grand Hirafu
Getting to the slopes is a breeze with this mountain aparthotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the aparthotel's bar.
There are 4 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. This ski aparthotel also offers ski storage and a 24-hour fitness center. Self parking is free. A complete renovation of Chatrium Niseko was completed in December 2019.
Smoking is allowed in designated areas at this 3.5-star Kutchan aparthotel.
1 building
72 guestrooms or units
6 levels
4 dining venues
Built in 2012
Childcare (surcharge)
Ski equipment storage
Self-service laundry
Front desk (limited hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Concierge
Gift shop
Fireplace in lobby
Bellhop
Elevator
Smoking in designated areas
Bar or lounge
Coffee shop
Chatrium Niseko offers 72 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Smart televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.
Languages
Chinese (Mandarin), English, Japanese, Thai
Property amenities
Ski
Close to skiing
Free ski shuttle
Ski area nearby
Ski lifts nearby
Ski storage
Snowboarding nearby
Pool/Spa
Hot springs nearby
In-room massages
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Roundtrip airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
Free ski shuttle
Limo/town car service
Car recommended
Free secured, covered self parking on site
Wheelchair-accessible parking available
Family friendly
Babysitting (surcharge)
Children stay free (see details)
Highchair
Restaurants on site
Green Farm Deli Cafe
Kamimura
Kitchen by KAMIMURA
Temporada Tapas Bar
The Flats Restaurant&Bar
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Espresso maker
Microwave
Stovetop
Toaster
Dining
4 restaurants
A bar/lounge
A coffee shop/cafe
Minibar
Bedrooms
Extra futon (surcharge)
Rollaway/extra bed: JPY 7,840 per night
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Shampoo
Shower only
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Living spaces
Fireplace in lobby
Heated floor
Entertainment
Smart TV with digital channels
Laundry
Laundry facilities
Comfort
Fan
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Elevator
Handrails in stairways
Hardwood flooring in room
Stair-free path to entrance
Tile flooring in public areas
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-width doorways
Wheelchairs on site
Designated smoking areas (fines apply)
Services and conveniences
Blackout drapes
Concierge services
Electrical adapters
Free bottled water
Free local calls
Gift shop/newsstand
Housekeeping (weekly)
Iron/ironing board
Limited-hour front desk
Luggage storage
Multilingual staff
Phone
Porter/bellhop
Safe
Safe at front desk
Location highlights
In a village
In the mountains
Things to do
24-hour gym on site
Bicycle parking on site
Bicycle rentals on site
Bicycle tours on site
Ski storage on site
Bicycle rentals nearby
Canoeing nearby
Ecotours nearby
Fishing nearby
Hiking/biking trails nearby
Horseback riding nearby
Kayaking nearby
Mountain biking nearby
Mountain climbing nearby
Rafting nearby
Snowmobiling nearby
Snowshoeing nearby
Ziplining nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
1 building
6 floors
72 units
At least 80% lighting from LEDs
Bicycle parking
Bicycle rentals
Built in 2012
Double-glazed windows
Eco-friendly cleaning products used
Eco-friendly toiletries
Individual decor
Individual furnishings
Locally-owned and organized tours and activities
Reusable cups
Reusable tableware
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 6 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for JPY 7840.0 per night.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: JPY 35000 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Futon bed fee: JPY 7840 per night
Rollaway bed fee: JPY 7840.0 per night
High chair fee: JPY 0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: UnionPay QuickPass
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, and UnionPay QuickPass. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.
We should mention
One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Chatrium Niseko Kutchan
Chatrium Niseko Aparthotel
Chatrium Niseko Aparthotel Kutchan
Frequently asked questions
How close is Chatrium Niseko to the airport?
Chatrium Niseko is 81.3 mi (132-min drive) away from the New Chitose Intl. Airport (CTS) airport, the closest popular airport to the property.
How much does it cost to stay at Chatrium Niseko?
As of May 24, 2024, prices found for a 1-night stay for 2 adults at Chatrium Niseko on May 25, 2024 start from $116.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Chatrium Niseko have an airport shuttle?
Chatrium Niseko offers an airport shuttle from 7:00 AM to 6:00 PM, on request, for a charge of JPY 35000. per vehicle, one-way.
Does Chatrium Niseko offer free breakfast?
Chatrium Niseko does not offer free breakfast.
Is there a casino at Chatrium Niseko?
No, there is no casino at this aparthotel.
What time is check-in at Chatrium Niseko?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in.
Is there free parking at Chatrium Niseko?
This aparthotel offers free self parking.
Does Chatrium Niseko have a pool?
Chatrium Niseko does not have a pool.
Does Chatrium Niseko have a restaurant?
Chatrium Niseko is home to Kamimura, which features French cuisine.
Does Chatrium Niseko have a spa?
There are no spa services available at this aparthotel.
How close is Chatrium Niseko to downtown Kutchan?
Chatrium Niseko is 3.1 mi away from Kutchan.
Chatrium Niseko Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
My friends and I really enjoyed our stay at chatrium! Rooms are spacious and come stocked with fruit and drinks and breakfast foods. Location was great and walkable to many restaurants in hirafu, and the shuttle and in-house rhythm gear rental was so convenient for our ski and snowboarding trip. Yvonne at the front desk was amazing and helped us book taxis as well as onsens. Thank you for the wonderful time!
First check in staff is not helpful as we requested extra blanket, rolling bed and bedding sheet, he said no such things can be provided. 2nd night we requested the dehumidifier and got a malfunction one and finally delivered an bigger upgrade one. Check out at 10 am is crucial for a family with a young kid.
Personally I will not stay there anymore next time, cos my room is so noisy at night and I suppose to paid for the Mountain View but end up is so noisy. Worst the cleaning is not done everyday. When is due for cleaning, until 7pm also never do it. I must say the good thing is the staffs are super helpful and nice. Tks