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4.2 out of 5

"This property is dated, bathrooms need major upgrade. Very windy every day. Not much to due at night. I do not think we will return to this property a ... " More

By a verified traveler on Tue 11 Feb 2020

Hotel Description

4-star beachfront resort near Eagle Beach

On the beach

You'll find Eagle Beach and Palm Beach within a 15-minute walk of this Noord resort. Hyatt Regency Casino and The Casino - The Radisson Aruba are also within 2 miles (3 km).

Full-service spa, health club

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this resort. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare.

Free WiFi, kitchens

The 241 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, patios, and sofa beds.

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$239* Per night/room Nov 1 - Nov 2

Beach Tower 1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Beach Tower Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Divi Aruba Phoenix Beach Resort ratings based on 30 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Divi Aruba Phoenix Beach Resort

Everyone (16) Couples (8) Family (5)
3 out of 5
This property is dated, bathrooms need major upgrade. Very windy every day. Not much to due at night. I do not think we will return to this property again!

Posted by on Feb 11, 2020

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Comment from Hotel Management

Feb 18, 2020 by Guest Relations

we are sorry to hear that your stay was not as you anticipated, we will share your feedback with the resort management. Sunny regards.

5 out of 5
This property is amazing! it has several large grills for cooking around the pools. full stocked kitchen! its the best airbnb in my opinion.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 30, 2019 by Guest Relations

Thank you for taking the time to write this review and for choosing us for your well deserved vacation. Staff & management wishes you and your loved ones happy holidays and we hope to welcome you back in the future!

5 out of 5
The room was great and the view was awesome. Only complaint was not all servers at the restaurant we friendly. Spoke to management and was told they would address the issue.

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 16, 2019 by Guest Relations

Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. We have addressed this issue with the staff concerned. Hoping to welcome you again in the future

4 out of 5
Beachfront location, onsite restaurants & bars, kitchenettes in room

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 3, 2019 by Guest Relations

Thank you for taking the time to write this Divi Phoenix. We are happy to see that you enjoyed your time with us and we hope to welcome you back in the future!

5 out of 5
Loved the location right on the beach, pools right outside doors of buildings, plenty of chairs and upkeep

Posted by on Nov 4, 2019

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Comment from Hotel Management

Dec 3, 2019 by Guest Relations

Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. We are happy to see that you truly enjoyed your time with us and that you loved the location and amenities that we have to offer. Hoping to welcome you again in the near future!

5 out of 5
Full kitchen, washer and dryer in rooms, steps from the beach

Posted by on Oct 30, 2019

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Comment from Hotel Management

Oct 30, 2019 by Guest Relations

Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. It is always a pleasure to see that our guests enjoyed the amenities that we have to offer. Hoping to welcome you back in the near future!

3 out of 5
Loved the overall experience just seemed to be bad timing of everything. A) the flight deal that was offered to us through travelocity we got there 4 hours early and they Divi Phoenix was very unaccomodating about letting us check in early...B) our jaccuzzi tube broke...they did come to fix but we were still hesitant to use again...c) our room phone held messages that it wouldnt let us listen to and therefore had to make a bunch out call making sure reservations were not canceled or times changed or anything...D) pool bar and this resort resturant was closed for maintenance until the last day of our stay.

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 30, 2019 by Guest Relations

Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. We are sorry to hear that your stay did not go as you planned and we have discussed this with the department concerned in order to better satisfy our guests in the future!

5 out of 5
We had an amazing time. The staff was very attending

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 18, 2019 by Guest Relations

Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. We are happy to see that you had an amazing time with us and that the staff were very attentive. We all hope to welcome you back to your home away from home!

5 out of 5
Liked the resort and the fact it was a bit private. The service at the restaurant bar was very friendly but extremely slow.

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 16, 2019 by Guest Relations

Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. We are happy that you liked the location of our resort and we will discuss the service with the department concerned. We hope to welcome you back again in the near future!

5 out of 5
Not overly crowded. Had daily activities, but quiet and relaxing on the beach. Beautiful and spacious updated rooms.

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 9, 2019 by Guest Relations

Masha danki means thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. It is always a pleasure to serve our esteemed guests and we are happy to see that you had a nice relaxing time on the beach. Hoping to welcome you back to our little paradise in the sun.

About the Divi Aruba Phoenix Beach Resort

Location J E Irausquin Boulevard 75, Noord,

Property Features

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Divi Aruba Phoenix Beach Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. This beach resort also offers a children's pool, a 24-hour health club, and a spa tub. Self parking is free. Smoking is allowed in designated areas at this 4-star Noord resort.

  • 241 guestrooms or units
  • 14 levels
  • 5 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Queen Beatrix Intl. Airport (AUA) (10.9 km / 6.7 mi)
  • Parking: Free self parking

Room Amenities

Divi Aruba Phoenix Beach Resort offers 241 air-conditioned accommodations with DVD players and safes. Rooms open to patios. Accommodations are furnished with queen sofa beds. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Noord resort provides complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchen
  • Private patio
  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Pure Beach - This beachfront restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Sunset Beach Bistro - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

French Market and Deli - This delicatessen serves breakfast and lunch.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.00 for adults and USD 11.00 for children (approximately)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Divi Aruba Phoenix Beach
  • Divi Aruba Phoenix Beach Resort
  • Aruba Divi Phoenix
  • Aruba Phoenix
  • Divi Aruba Phoenix Beach Hotel Palm/Eagle Beach
  • Divi Aruba Phoenix Beach Resort Palm - Eagle Beach
  • Divi Phoenix Aruba
  • Divi Phoenix Beach Hotel
  • Hotel Divi Phoenix Beach
  • Divi Aruba Phoenix Beach Resort Palm Beach
  • Divi Aruba Phoenix Beach Palm Beach
  • Divi Aruba Phoenix Beach Resort Noord
  • Divi Aruba Phoenix Beach Noord
  • Divi Aruba Phoenix Noord
  • Divi Aruba Phoenix Beach
  • Divi Aruba Phoenix Beach Resort Noord
  • Divi Aruba Phoenix Beach Resort Resort
  • Divi Aruba Phoenix Beach Resort Resort Noord
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.