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4.2 out of 5

"Everything was first class, staff, location, food, weather " More

By a verified traveler on Tue 18 Feb 2020

Hotel Description

4.5-star beachfront property near Eagle Beach

Beachfront retreat

Within a 10-minute walk of this Noord property, you'll find Palm Beach and Hyatt Regency Casino. Eagle Beach and The Casino - The Radisson Aruba are also within 2 miles (3 km).

All-inclusive

A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a playground, and supervised childcare is an added bonus.

Flat-screen TVs

The 450 guestrooms have flat-screen TVs with satellite channels and offer free minibar items and 24-hour room service. Coffee/tea makers, free bottled water, and ceiling fans are also available.

Junior Suite Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite Jacuzzi Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite Partial Ocean View Europe

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Ocean View (B2C)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Riu Palace Aruba All Inclusive ratings based on 41 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riu Palace Aruba All Inclusive

Everyone (27) Couples (9) Family (4)
4 out of 5

Posted by , from Texas on Sep 17, 2020

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4 out of 5

Posted by on Aug 27, 2020

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1 out of 5
Just finished an email of complaints to the Riu. Poor ventilation and air conditioning in our room led us to move twice, no restaurants open at all during covid it was just buffet everyday (was not told this prior to going), and casino closed at a random time each night never the same time. Very disappointed.

Posted by , from Long Island, NY on Aug 22, 2020

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Comment from Hotel Management

Aug 25, 2020 by Online Reputation Manager

Dear Vanessa, Thank you for sharing your concerns with us. We are however sorry to read that your stay did not turn out as expected due to the extraordinary situation we are all facing at the moment. On Expedia it is stated that hotel may have COVID-19 travel restrictions in place, including specific restrictions for lodging and that it is recommended to check any national, local, and health advisories for the destination before you book. We are sorry if this information was not clear enough. Hopefully we will have the opportunity to welcome you back for a true RIU experience! With our best wishes we remain, Hotel Riu Palace Aruba Online Reputation Manager

5 out of 5
Everything was first class, staff, location, food, weather

Posted by on Feb 18, 2020

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3 out of 5
The hotel was ok , the lobby smells like smoke that is coming from the casino , the casino stinks from smoke it was BAD!! The grounds and the pool is nice and clean and so is the beach. The food in the hotel restaurants was average at best.

Posted by on Nov 5, 2019

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5 out of 5
I love Riu Palace, the food and the entertainment was amazing, we had some issues with the room and the staff , but in general we had a great time !

Posted by on Oct 14, 2019

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5 out of 5
Excellent place to stay. Great staff, polite and friendly. I wish they had more seating times for dinner at the specialty restaurants.

Posted by on Sep 12, 2019

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5 out of 5
Lobby needs updating. Elevator needs to be fixed it. Overall a wonderful time will go back

Posted by on Aug 26, 2019

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5 out of 5
I like everything. The customer service is good. The food is excellent. Only they need one local for food 24 hours. The Bar pool need closed more later.

Posted by on Aug 19, 2019

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5 out of 5
It was beautiful and everybody was very friendly restaurants was good to

Posted by , from Ky on Jul 8, 2019

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About the Riu Palace Aruba All Inclusive

Location J.E. Irausquin Blvd 79, Noord,

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Volleyball

Kids' club

  • Supervised activities for children between 4 and 12 years old

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Scuba diving lessons not included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • All food and beverages included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • All onsite activities, and facilities and equipment included
  • Offsite tours not included

Property Features

Riu Palace Aruba All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Riu Palace Aruba All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club, and a spa tub. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Noord property.

  • 450 guestrooms or units
  • 10 levels
  • 3 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 182 sq m of conference space
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Queen Beatrix Intl. Airport (AUA) (10.8 km / 6.7 mi)
  • Parking: Free self parking

Room Amenities

Riu Palace Aruba All Inclusive offers 450 accommodations with free minibar items and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Don Nicolás - This buffet restaurant serves breakfast and dinner.

Krystal - This theme restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Sayuri - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Milano - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Nautilis - This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Playground on site
  • Fitness classes on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Spa Services

Renova has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of Covid-19 Health Protocol (RIU) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Hotel Names

  • All Inclusive Aruba Riu
  • All Inclusive Aruba Riu Palace
  • All Inclusive Riu Palace Aruba
  • Aruba All Inclusive Riu Palace
  • Aruba Riu All Inclusive
  • Palace Aruba
  • Riu Aruba
  • Riu Palace All Inclusive Aruba
  • Riu Palace Aruba
  • Riu Palace Aruba All Inclusive
  • Riu Palace Aruba All Inclusive Palm Beach
  • Riu Palace Aruba Palm Beach
  • Riu Palace Aruba All Inclusive Noord
  • Riu Palace Aruba Resort
  • Hotel Riu Palace Aruba Palm - Eagle Beach
  • Riu Palace Aruba Noord
  • Riu Palace Aruba All Inclusive All-inclusive property Noord
  • Riu Palace Aruba All Inclusive All-inclusive property
  • Riu Aruba Inclusive Noord
  • Riu Aruba Inclusive Inclusive
  • Riu Palace Aruba All Inclusive Noord
  • Riu Palace Aruba All Inclusive All-inclusive property
  • Riu Palace Aruba All Inclusive All-inclusive property Noord

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.