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4.1 out of 5

"Great atmosphere. Very clean. Staff very friendly. Only thing is better coffee. Lol " More

By a verified traveler on Wed 13 Oct 2021

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Hotel Description

4.5-star beachfront property near Eagle Beach

Beachfront retreat

You'll be within half a mile (1 km) of Palm Beach and 2 miles (3 km) of Eagle Beach with a stay at this Noord property. Palm Beach Plaza and Stellaris Casino are also within 2 miles (3 km).

All-inclusive

A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a playground, and supervised childcare is an added bonus.

Flat-screen TVs

The 450 guestrooms have flat-screen TVs with satellite channels and offer free minibar items and 24-hour room service. Coffee/tea makers, free bottled water, and ceiling fans are also available.

Junior Suite, Partial Ocean View (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$559* Per night/room Nov 28 - Nov 29

Suite, Ocean View (U)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Ocean View (C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite (U)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Jetted Tub, Ocean View (U)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (C)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Riu Palace Aruba All Inclusive ratings based on 35 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Riu Palace Aruba All Inclusive

Everyone (15) Couples (11) Family (6)
2 out of 5
We found out that we would not have water for 8 hours on our 1st night from a small taped-up piece of paper in the elevator. We were never told at check-in. When we did get water again through the faucet/shower, we had no hot water for 24 hours. They also put us in a room that was next to a major construction site and construction started at 5:30 am.

Posted by , from Stoneham on Nov 7, 2021

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Comment from Hotel Management

Nov 10, 2021 by Online Reputation Manager

Dear Adele, Thank you for taking the time to review our hotel. While we make every effort to make sure our guests have a fabulous time, we are saddened for the experience you describe which was far from perfect. We take all feedback into consideration so that we can continue to improve wherever possible. It is our hope that you give us another opportunity to better serve you in the near future. Best regards, Hotel Riu Palace Aruba Online Reputation Manager

5 out of 5
Great atmosphere. Very clean. Staff very friendly. Only thing is better coffee. Lol

Posted by on Oct 13, 2021

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1 out of 5
2 queen beds were booked but the room only had 1. If we wanted to change rooms we would have to downgrade. The pull out couch did not open. Their resolution was a cot that looked so dirty I had to refuse. So we had to share a bed. 2 men who sold "beach lockers" smoked & sold pot, etc. all day until 10pm and would ask to hang out if I was on the patio. The phone did not work so a repairman was sent who did not speak english so we could not communicate. Water was raining through a hole in the ceiling in the breakfast area. We only ate 2 times in the all inclusive resort as the food was subpar. The drinks were a waist of calories. We were not informed of the curfew on the island so the restaurants outside the resort were emptied by 9 pm so difficult find availability. We had a much better time off resort which cost more money out of pocket. It was definitely not worth the amount of money we paid. Housekeeping was nice & the onsite nexus airport transfer serv. was on point.

Posted by on Aug 29, 2021

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Comment from Hotel Management

Sep 9, 2021 by Online Reputation Manager

Dear Alison, Thank you for the time you have taken to write us about your experience in our hotel. We regret that your stay at our hotel did not fulfil your conception in general as our aim is always to please every one of our guests from beginning to end. We appreciate you bringing these issues to our attention. Your comments will be shared with our management in order to ensure your experience is not repeated in the future and as we understand that there is always room for improvement. We really hope there were also positive aspects of this stay and that this will bring you to visit us again in the future so that we can provide a more pleasant experience. We wish you all the best, Hotel Riu Palace Aruba Online Reputation Manager

5 out of 5
Beautiful location, great staff, great food.

Posted by on Aug 23, 2021

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2 out of 5
I was very disappointed because my room faced the construction site of the attilas their adult hotel. The noise was unbearable from early morning to late night trucks unloading and men screaming I called down but there were no rooms available but why rent rooms with this much construction going on. I am with a disability and what helps my back is rest. Which I didn’t get much of. Other then that I love all the riu s I been to Aruba many times. This time I was a little disappointed.

Posted by on Aug 12, 2021

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Comment from Hotel Management

Aug 19, 2021 by Online Reputation Manager

Dear Guest, Thank you very much for staying at our hotel and for sharing your feedback. We are sorry to hear about your disappointment during your visit and that we did not manage to live up to your expectations this time. Please be assured that we have forwarded your comments to the relevant department for an adequate follow-up. We truly hope to have the pleasure of welcoming you back again soon in one of our Worldwide premises to regain your trust. We wish you all the best, Hotel Riu Palace Aruba Online Reputation Manager

5 out of 5

Posted by on Aug 4, 2021

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5 out of 5
Pleasant staff

Posted by on Jul 15, 2021

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5 out of 5
Just book it.. was amazing stay. My partner and I tried the free kayaking and snorkeling provided by the hotel.The partial seaview from the balcony in the room was more than I expect.

Posted by on Jun 29, 2021

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5 out of 5
Awesome staff, beautiful hotel and great entertainment… didn’t like the first come first serve restaurant situation. Prefer reservations.

Posted by on Jun 27, 2021

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5 out of 5
This place is truly awesome the staff was great the food was really good!! There steak was the best. My family and I are already planing a trip to go back !!

Posted by on Jun 14, 2021

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About the Riu Palace Aruba All Inclusive

Location J.E. Irausquin Blvd 79, Noord,

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Volleyball

Kids' club

  • Supervised activities for children between 4 and 12 years old

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Scuba diving lessons not included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • All onsite activities, and facilities and equipment included
  • Offsite tours not included

Property Features

Riu Palace Aruba All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Riu Palace Aruba All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club, and a spa tub. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Noord property.

  • 450 guestrooms or units
  • 10 levels
  • 3 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 182 sq m of conference space
  • Buffet breakfast (free)
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Riu Palace Aruba All Inclusive offers 450 accommodations with free minibar items and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Don Nicolás - This buffet restaurant serves breakfast and dinner.

Krystal - This theme restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Sayuri - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Milano - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Nautilis - This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Playground on site
  • Fitness classes on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Spa Services

Renova has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Palace Aruba All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts Visa and Mastercard; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Hotel Names

  • All Inclusive Aruba Riu
  • All Inclusive Aruba Riu Palace
  • All Inclusive Riu Palace Aruba
  • Aruba All Inclusive Riu Palace
  • Aruba Riu All Inclusive
  • Palace Aruba
  • Riu Aruba
  • Riu Palace All Inclusive Aruba
  • Riu Palace Aruba
  • Riu Palace Aruba All Inclusive
  • Riu Palace Aruba All Inclusive Palm Beach
  • Riu Palace Aruba Palm Beach
  • Riu Palace Aruba All Inclusive Noord
  • Riu Palace Aruba Resort
  • Hotel Riu Palace Aruba Palm - Eagle Beach
  • Riu Palace Aruba Noord
  • Riu Palace Aruba All Inclusive All-inclusive property Noord
  • Riu Palace Aruba All Inclusive All-inclusive property
  • Riu Aruba Inclusive Noord
  • Riu Aruba Inclusive Inclusive
  • Riu Palace Aruba All Inclusive Noord
  • Riu Palace Aruba All Inclusive All-inclusive property
  • Riu Palace Aruba All Inclusive All-inclusive property Noord

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.