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"From leaving keys in the room to having to come back after I checked out. Staff was always welling to help. I left my id and credit cards in the room ... " More

By a verified traveler on Wed 28 Sep 2016

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Hotel Description

Motel perfectly located for exploring Norfolk

City center stay

You'll be within half a mile (1 km) of Gallery of Military Circle and 2 miles (3 km) of Lake Taylor Hospital with a stay here. Sentara Leigh Hospital and Virginia Wesleyan University are also within 2 miles (3 km).

Free perks

This motel features free WiFi in public areas, laundry facilities, and free self parking. Free continental breakfast is served. Staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$56* Per night/room Sep 27 - Sep 28

Standard Double Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Econo Lodge at Military Circle ratings based on 9 Verified Reviews

Review Summary
1.8 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Econo Lodge at Military Circle

Everyone (5) Family (1)
1 out of 5
You do get what you pay for. The floors were dirty, I walked barefoot one day throughout and the bottom of my feet were black. I wore socks and they were coated in filth, you have to wear shoes/sandals walking on the floor. We requested a non-smoking room, the room was clearly a smoking room. There was an ashtray on the bedside table, a burn hole in the comforter, and the entire room smelled like smoke. There was mold on the shower curtain. Pee stains on the door to the bathroom as well as blood near the light switch. The toilet paper left was half used, and the toilet seat was broken. Cracks and patches all over the walls and you could hear absolutely everything going on around you. The only positive part of this stay was the woman who checked us in and out, she was very friendly and seemed kind. Will never stay here again though, it was disgusting. Because we booked ahead we are not eligible to receive a refund on our booking.

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 6, 2019 by Hetal

Dear Guest We are extremely sorry about your stay. Thank you for bringing the issue to us and we will defiantly will fix the issue and hope see you back soon in future, will not have any problem and will have good stay with us. Thanks

1 out of 5
Very unclean. We had cockroaches roaming around. Key would stop working every day, we had to keep going to the front desk. Construction was being done at 7am while we were sleeping with no notice.

Posted by , from los angeles,ca on Jun 29, 2018

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Comment from Hotel Management

Aug 27, 2018 by GM

Dear Guest, Thank you for taking your time to provide us your valuable feedback, On behalf of whole team we apologise that your recent stay with us was not pleasant, by using your feedback we will make sure that your next stay at our hotel will be much more enjoyable. Once again thank you for providing us your valuable feedback. Property Manager EconoLodge, Norfolk

1 out of 5

Dishonest cleaning staf

Pros: Nothing
Cons: Everything
First day I came back to hotel to find all the food in my refrigerator was gone. Mangager made some lame excuse about thinking I had checked out. He was just going to apologize until I insisted he reduce my bill by$20. He finally agreed but then next day my memory foam pillow was taken. Clerk said I had to ask cleaning staff about it. So when I did the lady gave me a shrug and said someone must have taken it off her cart. So when I asked if that meant one of the staff had taken it she shrugged again and said "I guess so". When I commented that she didn't seem too concerned about helping me she just asked me why she should care. Didn't matter to her. So then I said I thought SHE had taken it and again she just shrugged and said " maybe". Front desk people were no help and manager was not there. I will NEVER stay there again nor will I ever stay at an Econo Lodge again.

Posted by on Oct 11, 2016

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3 out of 5

Professional service

From leaving keys in the room to having to come back after I checked out. Staff was always welling to help. I left my id and credit cards in the room and came back the next day to retrieved them - man I was happy I didn't have to cancel card and go to DMV!

Posted by on Sep 28, 2016

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2 out of 5

If you are looking for a roach motel

Bed was Ok Weird stains on the walls and ceilings like crushed bugs that no one bothered to scrub off walls. If you get at least my room 136. Go to home depot and get a planter water bucket. You will get more water pressure out of it or just sponge bathe with sink water. Oh yeah shower water never gets above like 70 degrees. No blow dryer. Be careful at night. There were obvious drug deals that occur here. It is in a scetchy area, near what once a decent mall that is soon to close. While the mall is still there, you go have a decent Cinamark 18 which is cheap for movies. That's about the only positive highlight to this place.

Posted by , from S on Aug 14, 2016

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2 out of 5
This hotel isn't really worth the money, there are nicer places for 20 bucks more. It's in a pretty sketchy area and my non-smoking room still smelled of smoke. The breakfast was toast, cold cereal and mini muffins. As soon as I pulled in I regretted not booking a hotel closer to downtown.

Posted by , from Houston, TX on Nov 5, 2015

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1 out of 5

Terrible.

Pros: none
Cons: Noisy, drug dealers, hookers
This hotel has drug dealers in the parking lot. The rooms are dirty and full of flies. I checked in and immediately checked out because I felt unsafe. There are huge gaps under the doors and the place stank of bathroom waste. PLEASE do not stay here unless you need your mind altered or feel like getting roughed up.

Posted by , from Va on Jul 20, 2012

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3 out of 5

Average

Pros: Close restaurants, Quiet
Cons: No free Internet, no breakfast
We've stay at Econo Lodge in the past. This one was just average and the location was just OK.

Posted by , from MA on Jun 27, 2011

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2 out of 5

Not a 2 star

Hotel shows it's age in bathrooms and room. Does not have room coffee pot though they had coffee.. Staff could not find a coffee pot. The hotel did not give me a receipt on checkout even though I requested it so now I'll watch what shows up on my charge card. If I had the time and because I was prepaid I would have found a different hotel.

Posted by on Aug 28, 2009

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About the Econo Lodge at Military Circle

Location 865 N Military Hwy, Norfolk, VA 23502

Property Features

Free breakfast is available. WiFi is free in public spaces. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at Econo Lodge at Military Circle. Free self parking is available. Smoking is allowed in designated areas at this Norfolk motel.

  • 73 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Norfolk Station (8.6 km / 5.3 mi)
  • Parking: Free self parking

Room Amenities

Econo Lodge at Military Circle offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. LED televisions come with cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining
  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 5.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Econo Lodge Military Circle
  • Econo Lodge Military Circle Hotel
  • Econo Lodge Military Circle Hotel Norfolk
  • Econo Lodge Military Circle Norfolk
  • Econo Lodge at Military Circle Motel
  • Econo Lodge at Military Circle Norfolk
  • Econo Lodge at Military Circle Motel Norfolk

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.