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"We only spent the night, but the room was very clean & the staff was GREAT! I am allergic to bee & wasp stings, they require me to go to the hospital ... " More

By a verified traveler on Sat 19 Sep 2015

Hotel Description

Hotel perfectly located for exploring Norfolk

City center stay

Within 2 miles (3 km) of this Norfolk hotel, you'll find AquaVenture and Norfolk Arts Center. Fair Play Public Golf Course is 5.1 mi (8.3 km) away.

Free perks

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, comfy beds

The 125 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include refrigerators, microwaves, and LCD TVs with satellite channels.

Deluxe Room, 2 Double Beds, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$75* Per night/room Dec 16 - Dec 17

Executive Room, 1 King Bed (Pets Not Allowed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Double Room (Pets Not Allowed)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Norfolk Country Inn & Suites ratings based on 11 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Norfolk Country Inn & Suites

Everyone (3) Couples (1) Business (1) Family (2)
3 out of 5
Front desk would not acknowledge I was trying to check in even though I was only one at the counter. Busy having personal conversation about housekeeping. Rooms were ok but should let housekeeping know to sweep/mop behind bathroom door and shampoo carpets. Several stains very noticeable.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 17, 2019 by Danielle

Thank you for letting us know about your stay. I'm sorry you had to wait. Front desk can not check anyone in until housekeeping has verified the rooms are clean.

2 out of 5
The price was very attractive too bad the room/motel weren't

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 25, 2019 by Danielle

Please tell us what you did not like about your stay.

2 out of 5
Breakfast was good, shower/tub needing non-slick surface on floor, very slick surface. Stayed 2 nights and the room straightening up was very disorganized. Didn't seem to care what it looked like

Posted by on Jun 16, 2019

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2 out of 5

Posted by on Feb 14, 2019

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Comment from Hotel Management

Apr 29, 2019 by Danielle

Could you please provide us with more information regarding your stay.

2 out of 5

One rung up from the bottom.

Pros: Staff
Cons: How about "what, if everything?"
Location: Town is pretty small square mile-wise. Mall, groceries, restaurants within easy (watch for traffic) walking distance. Very nice downtown on Norfolk
The hotel staff were all very nice. Accommodations are dated and deteriorating. Pool is drained, the pool bar is closed and there are weeds growing up through cement everywhere. Restaurant/bar is closed. Continental breakfast was just below average. Lot of rust and peeling paint.

Posted by , from MN on Jun 12, 2017

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Comment from Hotel Management

Jun 27, 2017 by Tabitha Crawford

Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. Sincerely, The Guest Experience Team

2 out of 5

not what was described online

Pros: the very mattress was very comfortable
Online description was not what I found when I arrived. No breakfast buffet, carpet in my room could be cleaned or better replaced. Bathroom could stand being updated for the cost of the room.

Posted by , from Topeka, Ks on Jul 13, 2016

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4 out of 5

Nice Hotel

Pros: Convenient location, clean building & FANTASTIC STAFF
Cons: The carpet was getting worn. Installing a hot tub would be a bonus.
Location: It is on a main road in the downtown area. Lots of restaurants in walking distance.
We only spent the night, but the room was very clean & the staff was GREAT! I am allergic to bee & wasp stings, they require me to go to the hospital if I am stung. A hornet flew in & was hiding in the blinds so we couldn't get it with a fly swatter. I called the desk & after explaining my problem 2 employees was there in less than 10 minutes. The hotel didn't have any wasp spray, so one of them went home & brought back a can. They had offered to move us to another room but we had already unpacked everything & I had knee surgery a couple of months earlier. I really didn't want to move. We killed the hornet & I cannot thank the staff enough for all their help & concern.

Posted by , from Lincoln, NE on Sep 19, 2015

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4 out of 5

when i walked in the staff made me feel at home.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
i did not have to go anywhere after i was checked in. the motel has its own reestaurant. and the staff was great.

Posted by , from Florida, USA on Feb 5, 2012

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5 out of 5

This hotel experience was very welcoming.

Pros: Free breakfast, Close restaurants, Free Internet
Cons: buy a highway that at time can be loud.
This hotel may look dated but it is very comfortable. Yes, they have renovated room but they have older rooms also. It depends on what you are willing to let into your budget. I may have had a few mishaps but i have the same at home so it was no problem when i called to get service and it was taken care of as soon as possible. Also if a problem was not able to be taken care of it was when a more experience guest service attendant was able to come in.

Posted by , from Nebraska, USA on Nov 9, 2011

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1 out of 5

The hotel advertised newly renovated, we were there a week and saw nothing newly renovated.

Cons: No free Internet, Noisy, Poor breakfast
This hotel was falsely advertised as "newly renovated". The non-smoking room reeked of smoke. The beds were lumpy. The room was very worn and run-down. It had not been cleaned deeply ever. The bathroom was very old and worn. The phone did not work. We were told it was getting replaced immediately and never happened. The lights mounted on the wall were so loose we had to be very careful not jarring them or they would fall. The towel bar fell apart at the slightest touch. The walls were paper thin, peeling, bubbly and rotted in places. The top of the door had a half inch opening, so we had bugs. We bought tape to block it. The drawers were filthy inside; crumbs and stuff. The coffee machine was so dirty; we bought our own soap to clean it. Great water pressure, it could peel paint and skin clean off. The heat lamp in the bathroom ran on a timer, we thought, and then discovered it was broken and stayed on. The pillows had a plastic cover and crunched when you moved your head in them. We had the weekly rate and discovered with that came NO maid service. We would catch the maid and get clean towels daily. The breakfast was minimal. The dining area was so worn down that the seats peeled off on your skin. The coffee cups were all stained inside. It actually became pretty comical as we uncovered more NOT “newly renovated” stuff. The only redeeming factor was the staff, they were very nice. We didn’t bother complaining about the room for every room we saw was the same. The pool was nice too.

Posted by , from Texas on Jul 6, 2011

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About the Norfolk Country Inn & Suites

Location 1201 South 13th Street, Norfolk, NE 68701

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Norfolk Country Inn & Suites. Self parking is free. Smoking is allowed in designated areas at this Norfolk hotel.

  • 125 guestrooms or units
  • 2 levels
  • 3 buildings
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Norfolk Country Inn & Suites offers 125 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Aroma Circuit - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Karma Lounge - This sports bar specializes in Indian cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open select days.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • Pets: USD 10.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No elevators
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Norfolk Country Inn
  • Country Inn Norfolk
  • Norfolk & Suites Norfolk
  • Norfolk Country Inn & Suites Hotel
  • Norfolk Country Inn & Suites Norfolk
  • Norfolk Country Inn & Suites Hotel Norfolk

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.