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4.3 out of 5

"Great customer service the staff was very good .it qas neat nac clean over " More

By a verified traveler on Sun 29 Sep 2019

Hotel Description

3-star motel near Norfolk Premium Outlets

City center stay

With a stay at this Northwest motel, you'll be within half a mile (1 km) of Hampton Roads Agricultural Research and Extension Center and 2 miles (3 km) of Norfolk Premium Outlets. Virginia Wesleyan University and Lake Wright are also within 2 miles (3 km).

Free perks

A restaurant and an outdoor pool are featured at this motel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, express check-out, and dry cleaning are also offered.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 58 guestrooms also offer free WiFi and flat-screen TVs. Refrigerators, microwaves, and coffee/tea makers are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$63* Per night/room Apr 28 - Apr 29

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Center Inn ratings based on 50 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Center Inn

Everyone (15) Family (3)
5 out of 5
Great customer service the staff was very good .it qas neat nac clean over

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 1, 2019 by Samantha

Thank you so much for your recent stay, we are so glad to hear you enjoyed your time here.

5 out of 5
Breakfast servers were awesome. Pool was great. We were very happy.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by Samantha

Thank you for your recent stay. We are so pleased to hear that everything was to your liking, and breakfast was brightened by Jessica. Come see us again soon.

4 out of 5
Rooms were very clean as well as the grounds. Enjoyed the breakfast provided, however the cable service was less than par. Overall we enjoyed our stay and certainly recommend this hotel and choose again for ourselves.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 29, 2019 by Samantha

Thank you for your recent stay. We appreciate your feedback. By telling what you liked and what you did not like, we are better able to ensure exceptional care for future guests. Join us again soon!

5 out of 5

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 14, 2019 by Samantha

Thank you for your recent stay! We are so glad you enjoyed your time in Virginia Beach.

2 out of 5
The room smelled stale and yucky! Breakfast wasn't ready at advertised hour.

Posted by on May 12, 2019

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Comment from Hotel Management

Jun 3, 2019 by Samantha

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will use this feedback to better provide excellent care for future guests.

4 out of 5

Posted by on Apr 10, 2019

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Comment from Hotel Management

Apr 11, 2019 by Denmark

Thank you for staying with us. Please come back soon!

1 out of 5

Posted by on Feb 18, 2019

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Comment from Hotel Management

Apr 11, 2019 by Denmark

Thank you for staying with us. Please come back soon!

4 out of 5
We parked in the row closest to the rooms as we had just bought a car in Virginia. When we went out the next morning, guests from the second floor had smoked and spit all over the top and side of the new car.

Posted by on May 29, 2018

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Comment from Hotel Management

May 31, 2018 by Andrea L.C.

Hello. While we hoped that you liked the room itself, we apologize about the conduct of other guests that were staying at the property during that time. We take behavior like that very seriously, and absolutely would have addressed the manner when this happened. This is not a common occurrence at our property by any means, and we hope that you give us a second chance for any future trips to our area. Please take care.

1 out of 5

Sorely Disappointed

Pros: Not much unfortunately.
Cons: Cleanliness, trash taken out of room, welcoming atmosphere, breakfast on time.
Guy drinking beer outside all the time, no cleanliness, no trash taken out of the room just left to pile up. Shampoo opened before entrance. Over all cleanliness was not there. Breakfast was not ready on time. It looks like people just live at the hotel continuously and the pool wasn't even clean! It looked like a mess! I won't be sending my business there again.

Posted by , from Ohio on Aug 21, 2017

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Comment from Hotel Management

Aug 25, 2017 by Andrea L.C.

Hello, and thank you for your review. We apologize for any issues experienced during your stay. Here at Best Western Center Inn our goal is to provide guests with clean rooms and superior hospitality at an affordable price. I am sorry to hear that this was not your experience. We are doing a renovation this coming fall and hope that you give us a second chance in the future.

5 out of 5
Overall a very good experience. Room was nice, good breakfast, and helpful staff.

Posted by on Jul 11, 2017

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Comment from Hotel Management

Jul 14, 2017 by Andrea L.C.

We are glad to hear that you had a good experience! Please take care, and we look forward to seeing you again for any future visits to our area.

Property Features

There's a restaurant on site. Public spaces have free WiFi and wired Internet. You'll find a business center on site. An outdoor pool, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Center Inn. Self parking is free. This 3-star Virginia Beach motel is smoke free.

  • 58 guestrooms or units
  • 2 levels
  • Dining venue
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Norfolk, VA (ORF-Norfolk Intl.) (6.1 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Center Inn offers 58 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9:30 AM.

Best Western Center Inn has a restaurant on site.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are available for USD 5 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No elevators
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5 per night
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Center
  • Best Western Center Inn
  • Best Western Center Inn Virginia Beach
  • Best Western Center Virginia Beach
  • Best Western Hotel Virginia Beach
  • Best Western Center Inn Motel
  • Best Western Center Inn Virginia Beach
  • Best Western Center Inn Motel Virginia Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.