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4.3 out of 5

"Although my stay was only one night, everyone made me feel welcome. " More

By a verified traveler on Sun 26 Mar 2017

Hotel Description

3-star hotel near Norfolk Scope

City center stay

A stay at this Downtown hotel places you within half a mile (1 km) of Norfolk Scope and 2 miles (3 km) of Sentara Norfolk General Hospital. Douglas MacArthur Memorial and St. Paul's Episcopal Church are also within half a mile (1 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and valet parking. Enjoy the spa tub and perks like free WiFi.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 140 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include free weekday newspapers, hair dryers, and phones.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$111* Per night/room Mar 15 - Mar 16

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott Norfolk Downtown ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Norfolk Downtown

Everyone (11) Couples (1) Family (3)
5 out of 5

Posted by on Jan 1, 2020

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4 out of 5
Location is fantastic. Disliked that my room was not refreshed despite the fact I was out all day on Sunday December 15. It was disappointing to return after dinner to a still unmade bed and trash in the waste paper baskets.

Posted by on Dec 17, 2019

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5 out of 5
It was all good. Only minor problem I had was there was no soap to bathe.

Posted by on Aug 26, 2019

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5 out of 5

Posted by on Jun 9, 2019

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5 out of 5

Posted by on Mar 20, 2019

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4 out of 5
,Convenient location downtown staff courteous, rooms clean - coffee shop had limited Starbucks service

Posted by on Mar 18, 2019

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5 out of 5
Very nice and clean! Excellent location as well. Walking distance from the MacAurthur Mall.

Posted by on Mar 16, 2019

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5 out of 5
Great hotel. Clean and amazing staff. Very accommodating and knowledgeable

Posted by on Dec 27, 2018

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5 out of 5

Posted by on Oct 7, 2018

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1 out of 5

Not worth the money

$170 a night. Toilet didn’t flush half the time. Shower head didn’t work alarm clock went off at random times. No morning coffee unless you bought it Starbucks Night staff was nice morning staff was rude

Posted by , from richmond va on Jan 12, 2018

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About the Courtyard by Marriott Norfolk Downtown

Location 520 Plume street, Norfolk, VA 23510

Property Features

Courtyard by Marriott Norfolk Downtown offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3088 square feet (278 square meters) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Courtyard by Marriott Norfolk Downtown. Parking is available for a fee. This 3-star Norfolk hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • 3088 sq ft of conference space
  • 278 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Norfolk, VA (ORF-Norfolk Intl.) (11.5 km / 7.2 mi)
  • Train station: Norfolk Station (1.7 km / 1.1 mi)
  • Metro station: MacArthur Square Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard by Marriott Norfolk Downtown offers 140 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 20 for adults, USD 2 and USD 20 for children (approximately)
  • Valet parking fee: USD 19 per day
  • Nearby parking fee: USD 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel Norfolk Downtown
  • Courtyard Marriott Norfolk Downtown
  • Courtyard Norfolk Downtown
  • Marriott Norfolk Downtown
  • Courtyard Norfolk Downtown Hotel Norfolk
  • Courtyard By Marriott Norfolk
  • Courtyard Marriott Norfolk Downtown Hotel
  • Courtyard by Marriott Norfolk Downtown Hotel
  • Courtyard by Marriott Norfolk Downtown Norfolk
  • Courtyard by Marriott Norfolk Downtown Hotel Norfolk

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.