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"This place was kind of run down, but the staff was nice. Questionable people out side. I got the king size room. The bed was nice, but the carpet and ... " More

By a verified traveler on Sun 26 Jun 2016

Hotel Description

Motel near Norfolk Premium Outlets in Virginia Beach

Close to airport

With a stay at this Northwest motel, you'll be within half a mile (1 km) of Norfolk Premium Outlets and 6 miles (10 km) of Norfolk Botanical Garden. Also within 9 miles (15 km) are Virginia Beach Town Center and Norfolk State University.

Free perks

This motel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center, express check-out, and airport shuttle. A coffee shop, a free grocery shopping service, and a grocery/convenience store are also on offer.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 99 guestrooms also offer free WiFi and flat-screen TVs. Free wired Internet, microwaves, and room service are also available. Private bathrooms are not ensuite.

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$36* Per night/room Mar 3 - Mar 4

Suite, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Econo Lodge Inn & Suites ratings based on 11 Verified Reviews

Review Summary
1.9 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Econo Lodge Inn & Suites

Everyone (6) Couples (2) Family (2)
2 out of 5
Drugs being done in parking lot. Floor was dirty and now I can't get a receipt.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 25, 2020 by Manager

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

1 out of 5
This property is drug infested and very unsafe for anyone worried about the family’s welfare. Highly do not recommend! You get the run around, still waiting on my refund because I checked out immediately after I realized the situation I was in. Manager and owner are never available! Very sketchy stay away from this place

Posted by on Aug 13, 2019

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2 out of 5

not close enough to beach

Pros: really nothing
Cons: the noise and when you complain about something it be fixed so it can be used and if a customer complains about noise on the outside something is done
Location: the location was not were I was told it was. but it did have resturants around.
we were put on the third floor. I called down and ask to be moved down a floor and the desk clerk told me that the rooms on the bottom floor was nice as the room we were in. The reason I ask to be moved down is because I have asthma and I went into an attack when I first got up to the room. The elevator the door from the outside would not open with three room keys and the phone in the room did not work at all and nothing was ever done about the phone. the stay at the motel was terrible because all night long you would hear door slamming and people outside hollering and nothing was never done. When we first check into the room the floor was dirty and we walked around the room with out shoes on and our feet were black and our sheets was only changed once during our stay. I would never recommend this motel to anyone.

Posted by , from WEST VIRGINIA on Jun 18, 2017

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Comment from Hotel Management

Jun 27, 2017 by Manager

I am terribly sorry to hear of your disappointment with your recent stay here at our hotel. Your feedback about the room you stayed in, finding the clean sub par and the level of noise from other guests that were not addressed by our staff on duty will be forwarded to our management for reference. This will be addressed accordingly. Kind regards.

1 out of 5

Wish I stayed in the airport bathroom!!

This stay was beyond horrible. There was gun shot holes in the wall. You could tell the door was kicked in. It didn't close all the way and you could see outside. The air conditioner worked well but leaked all over the floor and sheets. The room smelled like mildew. There was limited towels and bedding. We called the front desk and the phone just rang and rang. Walked the sketchy hallway to the front desk and had to ring a doorbell and wait for someone. Finally someone came just to tell me that I needed to wait for maid service tomorrow. I asked for new blanket and sheet since it was wet from the ac and was told nothing available. He said to cover with the dry spot. I was so scared all night hearing yelling outside and gun shots. I would have slept on the floor if it wasn't for the random bugs I had to smash. When I flushed the toilet the tiles fell from the wall and I saw bugs run. I do have to admit the water was hot and the pressure in the shower was good for the 10 mins I showered. There was a mini frig and it was cold but it was so loud we had to unplug it to try and get sleep. It was ticking so loud it sounded like a bomb. I know this hotel is only 1.3 star rating and I wouldn't be so disappointed if we didn't have to over pay. Tons of flights were cancelled and this was the only room available in the area. I know you get what you pay for but we paid over 215 for 2 night. Actually we checked in at 9pm on wed and left at 230 am Friday.

Posted by , from norfolk on Jul 20, 2016

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3 out of 5

Excellent trap lord king size bedroom.

This place was kind of run down, but the staff was nice. Questionable people out side. I got the king size room. The bed was nice, but the carpet and furniture were stained and ripped a little. The walls had stucko without paint to cover it up. I felt like a trap lord. So I went and bought some fake gold jewelry to get into the experience.

Posted by on Jun 26, 2016

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Comment from Hotel Management

Jul 7, 2016 by M.Reyes-Front Desk

Dear traveler, We want to thank you for taking the time to give us your feed back. we apologize for any issues you might have had during your stay we are really working hard to fix them we enjoyed having you here and invite you to come back and see us again some time thank you for your time and we hope to see you soon

2 out of 5

Avoid if you can !

Had to make this reservation at the last minute for a funeral. Paid a premium rate for a sub par facility. Not a place I would recommend .

Posted by , from Maryland on Aug 2, 2015

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5 out of 5

The room was very clean and nice. Lovely

We both was very impressed with the room. It was nice clean and comfortable. We also love the colors that you guys paint the room ! The staff was nice and made our stay lovely. Thank you ! Keep up the good work 😘👍🏾

Posted by , from VA. on Jul 1, 2015

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Comment from Hotel Management

Jul 5, 2016 by M.reyes-Front desk

On behalf of all the staff here we greatly appreciate your feed back and rating we enjoyed having you here and hope to see you again very soon Thank you!

2 out of 5

Stay in Va Beach

Hotel MGR was great. Other than that, maid service was either poor, or non-existent.

Posted by on May 26, 2015

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Comment from Hotel Management

Jun 3, 2015 by Guest Relations Manager

Dear Guest, Guests feedback are very important to us and we appreciate your time in bringing to our attention your assessment about your stay. Your review is noted, trust that this will be brought to the attention of the team. I hope you will grant us another visit so we can make up for our shortcomings.

1 out of 5

Never Again

My family reserved four rooms for two nights, but left after one night. Here's my family's story: When we first got there and checked into our rooms, the beds appeared to have sheets that were not replaced from the previous visitors so we had to call the night housekeeping staff to replace the sheets in both rooms. Blood was found on one of the pillows. After everything was straightened out with the housekeeping matters, then night came. At night, roaches were found under the refrigerator in one of the rooms. Then someone repeatedly prank called another room. That was one police report. The other police report was filed because someone called the room with the roaches, and threatened a family member because she was the one who discovered that the rooms were not in proper condition originally. We strongly believe, based on the information that the caller gave, that this person was an employee of the motel. In the morning we left the hotel immediately. Our goodbye insult was the fact that the hotel charged us for the use of the safe and refrigerator without telling us (even though we didn't use the safe), but those charges were taken off of the bill. My mom has told me that she's going to send you guys a separate letter with the police reports. I was utterly shocked because this is the worst hotel experience I've ever had and it was at a Choice hotel. Usually my stays at Choice hotels, which have included Comfort Inn and Sleep Inn, were good. Everybody at that hotel except for maybe the desk staff, who took the many complaints that they were receiving from other guests quite well, should be replaced.

Posted by on Oct 7, 2007

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Comment from Hotel Management

Jul 6, 2016 by M.reyes-Front desk

Dear Valued Guest, We want to thank you for taking the time to write us a review and give us your feed back we greatly appreciate it and want to apologize for any issues or inconveniences you might have had during your stay we want you to know we are working very hard to fix any and all issues that are brought to our attention we was that you allow us a second chance to regain your trust in providing you with quality service we thank you for your time again and hope to see you soon.

1 out of 5

Tear It Down

Stayed 1 night at this hotel.People were loitering everywhere, the rooms are ragged, holes in the wall as if the door had been kicked in and a blood drip the front of the AC unit. Need I go on? Tear this place down and build something safe and clean. I'm still looking for the coffee maker that wasn't there and wondering why I had to pay for a safe and micro/fridge that I didn't use.

Posted by on Sep 17, 2006

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Comment from Hotel Management

Jul 5, 2016 by M.reyes-Front desk

Dear Traveler, We want to thank you for taking the time to give us your feed back and write us a review we are sorry for any issues and inconveniences you might have had during your stay. we do work very hard to to take care of any issues or any inconveniences for both returning and future guest we thank you very much for your feed back and hope to see you again soon Thank you.

Property Features

There's a coffee shop/café on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. An airport shuttle (available on request) is available for a fee. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at the business-friendly Econo Lodge Inn & Suites. The motel can provide concierge services and a complimentary grocery shopping service. Free self parking is available. Smoking is allowed in designated areas at this Virginia Beach motel.

  • 99 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Coffee shop
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Norfolk, VA (ORF-Norfolk Intl.) (6.3 km / 3.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Econo Lodge Inn & Suites offers 99 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Virginia Beach motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Private bathrooms are not in room
  • Deep soaking tub
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9 AM.

A complimentary grocery shopping service is offered and room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available on request from 7 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 7 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • One child stays free
  • Debit cards not accepted
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 5.00 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Airport shuttle
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Self parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (roundtrip)
  • Airport shuttle fee per child: USD 0 (roundtrip), (up to 10 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Econo Lodge Inn Virginia Beach
  • Econo Lodge Virginia Beach
  • Econo Lodge Inn & Suites Motel
  • Econo Lodge Inn & Suites Virginia Beach
  • Econo Lodge Inn & Suites Motel Virginia Beach

You should know

  • Econo Lodge Inn & Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.