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4.0 out of 5

"We've stayed at this hotel on numerous occasions while visitng Suffolk and love the atmosphere in and around the hotel. A few things need to be addres ... " More

By VisitingGran, from Louisiana, USA on Thu 24 May 2012

Hotel Description

Enjoy the indoor pool at this 3-star Suffolk hotel

On waterfront

You'll find Suffolk Center for Cultural Arts and Planters Peanut Center within a 15-minute walk of this Suffolk hotel. Great Dismal Swamp National Wildlife Refuge is within 3 miles (5 km) and Chesapeake Square Mall is within 20 miles (32 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, cable TV

Featuring conveniences like sitting areas and refrigerators, the 150 guestrooms offer free WiFi and free wired Internet, as well as cable TV. Microwaves, room service, and coffee/tea makers are also available.

Standard Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$95* Per night/room Feb 5 - Feb 6

Room, 1 King Bed (With Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Parlor, No Bed)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Hilton Garden Inn Suffolk Riverfront ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hilton Garden Inn Suffolk Riverfront

5 out of 5

The staff at the front desk were the warmest I've ever encountered at a hotel.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, great fire alarm system!! it worked!!
We've stayed at this hotel on numerous occasions while visitng Suffolk and love the atmosphere in and around the hotel. A few things need to be addressed though: slippery bathtub, I had to put a towel down in the tub so as not to slip while showering. This could be a safety hazard. The snack menu: states there are ice cream treats for your enjoyment, but the four nights we stayed, there was no ice cream or any frozen treats. We were told the freezer was out of service and that there were no plans to replace it. THIS needs to be rectified. We have children with us and those treats mean a lot late at night! Chlorine in the pool: extremely high levels of chlorine caused us to get out of the pool earlier than we wanted. We undertstand the chlorine is for sanitation, but the levels are much to strong for young children to swim for long periods. The pool room is clean, but extremely hot. There could be more ventilation. We truly love staying here and hope that some of our concerns are addressed before we go back to VA.

Posted by , from Louisiana, USA on May 24, 2012

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5 out of 5

Top Notch Restaurant

I have stayed here several times in the past on business, and always have been well pleased. This is a large hotel and looks like a Plantation Home. Rooms have always been quiet and comfortable, with plenty of hot water. Staff at check-in or to give directions have always been friendly and helpful. Rooms have micro & fridge. Beds are excellent quality. I would have preferred a little firmer pillow. RESTAURANT IS SUPERB! This is definitely worth the visit. Dining at night is semi-casual. You will be hard pressed to find better dining in Norfolk 30 miles away. Breakfast has continental and full buffet, your choice. \n\nHotel has a conference center attached, and I was pleased with the two meetings my employer held there.

Posted by on Jan 24, 2008

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2 out of 5

We Will Not Return

upon checking in a stood an waited while the front desk manager ignore me not once but twiceI was truly disguised with her she apparently assumed we were not worthy of her attentionI have filed several complaints and have heard nothing back from the Hilton I have also told my family members that this will no longer be the hotel we choice for our annual family gatheringUpon our departure we choice to check out with the zip check out We figured why bother to go to the front desk to be ignored again

Posted by on Dec 13, 2006

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About the Hilton Garden Inn Suffolk Riverfront

Location 100 E Constance Rd, Suffolk, VA 23434

Property Features

Hilton Garden Inn Suffolk Riverfront offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 1400 square feet (130 square meters). A rooftop terrace, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Suffolk Riverfront. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 150 guestrooms or units
  • 5 levels
  • 1400 sq ft of conference space
  • 130 sq m of conference space
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Norfolk, VA (ORF-Norfolk Intl.) (49.9 km / 31 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Suffolk Riverfront offers 150 air-conditioned accommodations with video-game consoles and safes. Accommodations offer separate sitting areas. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Constants Wharf Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.95 and USD 10.95 per person (approximately)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Riverfront
  • Hilton Garden Inn Riverfront Hotel
  • Hilton Garden Inn Riverfront Hotel Suffolk
  • Hilton Garden Inn Riverfront Suffolk
  • Hilton Garden Inn Suffolk
  • Hilton Garden Inn Suffolk Riverfront
  • Suffolk Hilton Garden Inn
  • Hilton Garden Inn Suffolk Hotel Suffolk
  • Hilton Suffolk
  • Hilton Garden Inn Suffolk Riverfront Hotel
  • Hilton Suffolk Riverfront
  • Hilton Garden Inn Suffolk Riverfront Hotel
  • Hilton Garden Inn Suffolk Riverfront Suffolk
  • Hilton Garden Inn Suffolk Riverfront Hotel Suffolk

You should know

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.