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4.3 out of 5

"great staffs excellent service specially Haydee in dining room clean facility " More

By a verified traveler on Sat 07 Oct 2023

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Hotel Description

3-star hotel near Virginia Beach Town Center

Near the airport

You'll be within 6 miles (10 km) of Virginia Beach Town Center and 9 miles (15 km) of Waterside Festival Marketplace. Also within 9 miles (15 km) are Norfolk Scope and Virginia Zoo.

Free breakfast

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Studio Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$92* Per night/room Mar 24 - Mar 25

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

SpringHill Suites by Marriott Norfolk Virginia Beach ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Norfolk Virginia Beach

Everyone (4) Couples (1) Family (6)
5 out of 5
great staffs excellent service specially Haydee in dining room clean facility

Posted by on Oct 7, 2023

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Comment from Hotel Management

Oct 8, 2023 by Tiffany

Thank you for your feedback.

5 out of 5

Posted by on Jul 16, 2023

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Comment from Hotel Management

Aug 5, 2023 by Guest Services Team

Dear Reginald, It was a pleasure receiving your fantastic rating for SpringHill Suites Norfolk Virginia Beach. Your feedback is our best performance measure, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

4 out of 5
The couch and carpet in the room was pretty stained but otherwise clean. Very soft mattresses. Breakfast was mediocre.

Posted by , from OXFORD on Jun 2, 2023

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Comment from Hotel Management

Jun 3, 2023 by Guest Services Team

Dear LISA, Thank you for choosing our hotel for your visit to the area. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We have noted your feedback regarding breakfast and mattresses and will share them appropriately. On behalf of the entire team, we look forward to welcoming you back the next time you are in town.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

1 out of 5
Front desk was really not interested in doing their job

Posted by on Apr 28, 2023

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Comment from Hotel Management

Apr 29, 2023 by Guest Services Team

Dear Vickie, Thank you for choosing us for your recent visit to Norfolk. Please accept our apologies for the lack of attentiveness you encountered at our front desk. You have our assurance that this is not typical of our hotel, as we strive to provide an exceptional experience to all our guests. Please know that this will be addressed, and we are grateful for your feedback. We appreciate your patience and hope to have another opportunity to show you the hospitality you deserve.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

4 out of 5

Posted by on Dec 22, 2022

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4 out of 5
The breakfast was nice. We got a nice omelet from a live person. We had an issue in our room, but the manager did a great job taking care of the issue, so that will definitely encourage us to return again whenever needed.

Posted by on Dec 21, 2022

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Comment from Hotel Management

Dec 22, 2022 by Guest Services Team

Dear Verlyn M, Thank you for taking the time to write a review of SpringHill Suites Norfolk Virginia Beach. We are happy that our staff resolved the concerns you experienced to your satisfaction. We also appreciate you mentioning how much you enjoyed our lovely breakfast selection. Thank you again for your candid feedback. We hope to make your next stay with us outstanding in every respect.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

5 out of 5
Staff is always great. The breakfast omelette station is wonderful option.

Posted by on Oct 22, 2022

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Comment from Hotel Management

Oct 24, 2022 by Guest Services Team

Dear Nina, It was a pleasure to read your fantastic review about SpringHill Suites Norfolk Virginia Beach. We strive to provide every guest with outstanding hospitality, and your compliments encourage all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit Norfolk.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

5 out of 5
Justin and Kelis were amazing!!!!They went above and beyond for us!!!!Our stay was great and all of the staff was very friendly and caring!

Posted by on Sep 14, 2021

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4 out of 5
Great location. Loud in the morning from work truck that idled for almost an hour before leaving

Posted by on Aug 26, 2021

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Comment from Hotel Management

Sep 8, 2021 by Brooke Smith

Tawana, Thank you for choosing to stay at SpringHill Suites by Marriott Norfolk Virginia Beach and providing your valuable feedback. We're glad you enjoyed your stay overall, however, we do apologize for the issues and inconveniences you experienced regarding a loud idling truck. Thank you again for your review, and we hope to welcome you back again soon. Sincerely, SpringHill Suites by Marriott Norfolk Virginia Beach

5 out of 5
Hotel was clean and except for elevators. Dirty and smelly.

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 18, 2021 by Springhill Suites Guest Services

Thank you for your honest review. We will send your comments to the correct departments. We look forward to seeing you again soon.

About the SpringHill Suites by Marriott Norfolk Virginia Beach

Location 6350 Newtown Rd, Norfolk, VA 23502

Property Features

SpringHill Suites by Marriott Norfolk Virginia Beach offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3100 square feet (288 square meters) and includes conference space. The business-friendly SpringHill Suites by Marriott Norfolk Virginia Beach also features gift shops/newsstands, coffee/tea in a common area, and concierge services. This 3-star Norfolk hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 3100 sq ft of conference space
  • 288 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Transport

  • Metro station: Newtown Road Station (0.6 km / 0.4 mi)

Room Amenities

SpringHill Suites by Marriott Norfolk Virginia Beach offers 131 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Casino nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 6
  • No gap period between guest stays

Hotel Names

  • SpringHill Suites Marriott Hotel Norfolk Virginia Beach
  • SpringHill Suites Marriott Norfolk Virginia Beach
  • SpringHill Suites Norfolk Virginia Beach
  • SpringHill Suites Marriott Norfolk Virginia Beach Hotel
  • SpringHill Suites Norfolk Virginia Beach Hotel
  • Norfolk Springhill Suites
  • SpringHill Suites by Marriott Norfolk Virginia Beach
  • SpringHill Suites by Marriott Norfolk Virginia Beach Hotel
  • SpringHill Suites by Marriott Norfolk Virginia Beach Norfolk

You should know

  • Up to 6 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.