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"Loved the staff and facility Best Western will always get my business. I could not be happier with my stay. " More

By a verified traveler on Thu 06 Oct 2022

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Hotel Description

Enjoy free breakfast at this North Palm Beach hotel

Oceanside stay

Within 2 miles (3 km) of this North Palm Beach hotel, you'll find The Lane Spa and North Palm Beach Country Club. John D. MacArthur Beach State Park and Downtown at the Gardens are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$155* Per night/room Dec 12 - Dec 13

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr ratings based on 33 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

Everyone (17) Couples (4) Family (8)
4 out of 5
Liked the location.

Posted by , from weymouth on Nov 9, 2022

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Comment from Hotel Management

Nov 10, 2022 by Manager

Thanks for taking the time to review . We look forward to your return

5 out of 5
Loved the staff and facility Best Western will always get my business. I could not be happier with my stay.

Posted by on Oct 6, 2022

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Comment from Hotel Management

Oct 6, 2022 by Andrea

Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at Best Western Plus Palm Beach Gardens & Suites & Conference Center, we're grateful for your business and would love to serve you again soon."

2 out of 5
Had to change rooms. First room was directly behind elevator. Imagine the noise all night Second rooms air conditioner sounded like a mini helicopter everytime it came on. Room 209 and 202.

Posted by on Aug 14, 2022

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Comment from Hotel Management

Aug 16, 2022 by General Manager

Dear Jay, Thank you for taking the time to leave us a review. Your comments about noise are understood, and we are definitely aware this is an opportunity for us to grow. It was a pleasure having you here, and we hope for another opportunity to change your lasting impression.

2 out of 5

Posted by on Jun 26, 2022

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2 out of 5
Room was tiny, not updated and not in great condition. Exterior door that led into hallway by our room didn’t latch closed so it didn’t feel very secure. We placed in a room next to someone with 2 dogs that barked when we walked past on the hallway and then woke us up very early with barking. Hotel should not place non pet guests on a pet friendly floor.

Posted by , from Olympia on Jan 30, 2022

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Comment from Hotel Management

Jan 30, 2022 by Debbie

Thank you for taking the survey - all feedback is greatly appreciated

4 out of 5
Close to the beach, restaurants, and shopping

Posted by , from CORVALLIS on Oct 4, 2021

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Comment from Hotel Management

Oct 4, 2021 by Manager

Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. Thank you for the lovely review! Please come stay at Best Western Plus Palm Beach Gardens & Suites & Conference Center again soon."

1 out of 5
Dirty, curtains hanging down, no microwave plate, no remote for tv, tub didn't drain, loud hotel guests smoking pot, etc

Posted by on May 26, 2021

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Comment from Hotel Management

May 28, 2021 by General Manager

It saddens us to learn of your recent experience with us. We're terribly sorry for the issues that you encountered in your room. Your concerns have been duly noted and will be promptly addressed. Also, we can assure you that we do not condone any illicit behavior, and we encourage you to bring anything suspicious to our attention so that we can take the appropriate action. Thank you for taking the time to voice your concerns, and we wish you safe travels.

2 out of 5
The man doing check in was wonderful. In my first room, a used soap bar was in the shower. I requested to change rooms. I should have stayed in the first. Mold was on the inside of the ice bucket and ice bucket top. When I pulled the covers of the bed back, some kind of herb/leaves were near the pillows. The room smelled :(

Posted by on Feb 23, 2021

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Comment from Hotel Management

Feb 23, 2021 by Debbie

Thank you for taking the survey - all feedback is greatly appreciated - we sure will address all the issues with our housekeeping staff

5 out of 5

Posted by on Jan 6, 2021

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Comment from Hotel Management

Jan 6, 2021 by Debbie

Thank you for taking the survey - all feedback is greatly appreciated

5 out of 5
Very nice property and a great price.The hotel was very clean and so was the room. Would definitely stay again.

Posted by , from Asheville NC on Oct 6, 2020

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Comment from Hotel Management

Oct 6, 2020 by Andrea

"Thank you for sharing your experience with us. Knowing that our spotless room and friendly staff became the highlights of your visit brightens our day. We look forward to your return when visiting Palm Beach

About the Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

Location 11360 US Highway One, North Palm Beach, FL 33408

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Outdoor pool

The following facilities are closed on Friday and Saturday:

  • Outdoor pool

Property Features

Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr. Free self parking is available. This North Palm Beach hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr offers 83 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This North Palm Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

La Fontana - Onsite family restaurant.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per day (maximum USD 100.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Gardens
  • Best Western Plus Windsor Gardens
  • Best Western Plus Windsor Gardens Hotels
  • Best Western Windsor Gardens
  • Best Western Plus Palm Beach Gardens Hotel Ste Conf Ctr
  • Best Western Plus Hotel Ste Conf Ctr
  • Best Western Plus Ste Conf Ctr

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.