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4.5 out of 5

"Outstanding facilities. Very clean...Very Quiet. Family friendly " More

By a verified traveler on Mon 08 Jan 2018

Hotel Description

3-star ski-in/ski-out resort near Jay Peak Ski Resort

Near the slopes

With a stay at this North Troy resort, you'll be steps from Pump House Indoor Waterpark and a 5-minute walk from Jay Peak Ski Resort. Also, Jay Peak Resort Golf Course is within half a mile (1 km) and Jay Peak is within 6 miles (10 km).

18-hole golf course

This smoke-free resort features a golf course, ski-in/ski-out access, and a full-service spa. Take advantage of ski lessons, ski rentals and ski passes on site, and enjoy downhill skiing. There's fun for all ages with a water park and a children's pool, and supervised childcare is an added bonus.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 874 guestrooms also have free WiFi and flat-screen TVs. Other amenities include coffee/tea makers, free local calls, and showers.

Two Bedroom Cottage- Room Only

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

One Bedroom Cottage- Room Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Stateside Hotel- Standard Room (Breakfast included)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Jay One Bedroom Suite- Room Only (On Slope)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Jay Peak Resort ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jay Peak Resort

Everyone (4)
4 out of 5

Posted by on Apr 4, 2019

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Comment from Hotel Management

Aug 22, 2019 by Wanda

Thank you for your Review we look forward to welcoming you back.

5 out of 5
Outstanding facilities. Very clean...Very Quiet. Family friendly

Posted by on Jan 8, 2018

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Comment from Hotel Management

Jan 19, 2018 by Jay Peak Reservations

Thanks for your feedback.

5 out of 5

Very nice expereince.

Pros: Clean, comfortable, felt safe and the views were beautiful. Not overpriced.
Cons: Nothing.
Location: View leaves in fall, snow ski, and indoor water park.
New and very clean and comfortable. Staff extremely helpful.

Posted by on Mar 28, 2015

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4 out of 5
Beau condo et très confortable. Condo est grand et commode pour 6 personnes

Posted by on Jan 13, 2019

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Comment from Hotel Management

Feb 18, 2019 by Wanda

Thank you

Renovations + Closures

The following facilities or services will be unavailable until January 30 2021 (date subject to change):

  • Bar/Lounge(s)

The following facilities will be closed during May, April, October, September, and November:

  • Swimming pool
  • Water park

The following facilities are closed on Monday, Tuesday, and Wednesday:

  • Full-service spa

Property Features

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy a round of golf at the onsite golf course. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Jay Peak Resort helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the resort's bar. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. This ski resort also offers a children's pool, a fitness center, and ski passes. This 3-star North Troy resort is smoke free.

  • 874 guestrooms or units
  • 5 levels
  • 75 buildings
  • 4 dining venues
  • 36000 sq ft of conference space
  • 3240 sq m of conference space
  • Built in 2011
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Burlington Intl. Airport (BTV) (108.5 km / 67.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Jay Peak Resort offers 874 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Alices Table - This family restaurant specializes in local cuisine and serves breakfast, brunch, and dinner.

The Drink - This poolside cocktail bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

The Foundry Pub Grille - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Buddys Mug Coffee Shop - This coffee shop specializes in regional cuisine and serves breakfast and lunch. Open daily.

Mountain Dicks Pizza - This restaurant specializes in pizza and serves lunch, dinner, and light fare. Open daily.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a water park (surcharge). An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include ski-in/ski-out access and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding on site
  • Golf driving range on site
  • Snowshoeing on site
  • Golf lessons on site
  • Golfing on site
  • Surfing/boogie boarding on site
  • Snowmobiling nearby
  • Mountain biking nearby
  • Ice skating on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Ski lessons on site
  • Cross-country skiing on site
  • Downhill skiing on site

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 7:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Please call or message for check in location based on season. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Hotel check-in is at 4 PM and cottage check-in is at 5 PM.

The check-in location differs from the property location. To check in, guests will need to go to Please call or message for check in location based on season.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The water park at this property operates during limited hours from September through mid-November. Guests arriving Monday-Thursday will not have access to the water park.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.34 per accommodation, per night

The resort fee includes:

  • Ski storage
  • Internet access
  • Phone calls
  • Self parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Equipment fee: USD 45.00 per day
  • Facilities fee: USD 40.00 per person, per day and includes use of: water park

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jay Peak
  • Jay Peak Resort
  • Jay Resort
  • Jay Peak Hotel Jay
  • Jay Peak Resort Resort
  • Jay Peak Resort North Troy
  • Jay Peak Resort North Troy
  • Jay Peak North Troy
  • Resort Jay Peak Resort North Troy
  • North Troy Jay Peak Resort Resort
  • Resort Jay Peak Resort
  • Jay Peak
  • Jay Peak Resort Resort North Troy

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.