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"The staff was friendly. The grounds needs a lot of up keep. Hallways where dirty, a good vacuuming would do wonders. The room was clean, no visually n ... " More

By a verified traveler on Wed 22 Mar 2023

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Hotel Description

Norton guestrooms with free WiFi

In Norton

Stay at this Norton hotel and you'll be within half a mile (1 km) of Jefferson National Forest and 2 miles (3 km) of Norton Community Hospital. High Knob and Healios Health Center are also within 6 miles (10 km).

Free perks

A gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A 24-hour business center, a picnic area, and wedding services are also on offer.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$70* Per night/room Oct 8 - Oct 9

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Econo Lodge Inn & Suites ratings based on 9 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Econo Lodge Inn & Suites

Everyone (4) Couples (1) Family (4)
4 out of 5

Posted by on Mar 26, 2023

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Comment from Hotel Management

May 7, 2023 by Manager

Thank you for taking your time to leave us a feedback.

3 out of 5
The staff was friendly. The grounds needs a lot of up keep. Hallways where dirty, a good vacuuming would do wonders. The room was clean, no visually noted creapy crawlers. The continental breakfast left a lot to be desired. Only one kind of bagel, some white bread, only grape jelly, and two kinds of sweet breakfast cereal. At least they did have coffee. Basically you got you paid for. Price was good for a place just to sleep.

Posted by on Mar 22, 2023

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Comment from Hotel Management

May 7, 2023 by Manager

Sorry for inconvienece that you had to encounter. we're working on it to resolve for issue and would like to have another chance to serve you. RegardsManager

1 out of 5
Staff was great,our room wasn't ready till 7pm,the reason given ,flood victims were in the motel and they only had 2 cleaners, so i can understand, didnt like,but understand

Posted by on Aug 8, 2022

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Comment from Hotel Management

Aug 19, 2022 by chester

Thank you for taking our online survey. We appreciate your feedback and will share with our staff. We apologize for failing to meet your expectations. Best Regards, Chester Dingus, Sales Director

5 out of 5
Front Desk Concierge Helpful and polite!

Posted by on Jun 10, 2022

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Comment from Hotel Management

Jun 23, 2022 by chester

Thank you for taking our online survey. We appreciate your feedback and will shar eit with our staff. Look forward to seeing you again when in Norton. Best Regards, Chester Dingus, Sales DIrector EconoLodge Inn and Suites Norton

5 out of 5
Property was clean on inside, but not so great in the exterior. Due to Covid restrictions, no breakfast or juice as listed on website. They provided extra coffee and powdered creamer (yuck!), and sugar. We had to leave the property to get juice and decent coffee. The staff here was AMAZINGLY FRIENDLY, and easy to communicate with. THANKS SO MUCH FOR THAT!!!

Posted by on Dec 27, 2021

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Comment from Hotel Management

Feb 24, 2022 by Chester

Thank you for your feedback. We appreciate hearing from you. We apologize for the exterior; there are bears arround here and they constantly are into the trash making messes.

1 out of 5
While our room did not smell the Hallways reeked of cigarette odor. Common area carpets were filthy. On the morning of the day we checked out (which was a day early) there was a live mouse in our room. I have video of it to prove.

Posted by on Jul 20, 2021

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5 out of 5
Cleaniess, quite, took care of things in a timely manner!!

Posted by on Jul 28, 2019

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5 out of 5
It was a great deal. The price was excellent and the room was clean. The staff was friendly.

Posted by on Jul 20, 2018

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Comment from Hotel Management

Jul 25, 2018 by Chester

Thank you for you kind remarks. Our goal is to always provide excellent service to our guests. We hope to see again when you are in Norton again. Sincerely Chester Dingus Sales Director Econolodge Inn and Suites Norton

1 out of 5

Worst ever !

Pros: Nothing
Cons: Everthing
Location: Shopping center , Resturants , Down town was close .
Checked in went to pool there were people smoking in pool water had film on top of it . Bathroom door would not close cause floor tile was heaving . Breakfast was awful they had eggs in hot pan with no heat under , cereal no milk . Had coffee but hit the juice buttons and it was water . Left for the day to see Family came back someone had come in room took all change off night stand .Checked out ask for copy of bill said did'nt have one .

Posted by , from ohio on Aug 2, 2016

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About the Econo Lodge Inn & Suites

Location 551 Highway 58 E, Norton, VA 24273

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. A fitness center, a vending machine, and a picnic area are also featured at Econo Lodge Inn & Suites. Self parking is free. Smoking is allowed in designated areas at this Norton hotel.

  • 119 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Pool or billiards table
  • Outdoor picnic space
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Econo Lodge Inn & Suites offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Norton hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9:00 AM.

Led Billys - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Norton
  • Quality Norton
  • Econo Lodge Inn Norton
  • Econo Lodge Norton
  • Virginia
  • The Inn At Norton Hotel Norton
  • Econo Lodge Inn & Suites Hotel
  • Econo Lodge Inn & Suites Norton
  • Econo Lodge Inn & Suites Hotel Norton

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.