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Comfort Hotel Astana

4.0 star property
4-star spa hotel in Yesil District

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Photo gallery for Comfort Hotel Astana

Bar (on property)
Property entrance
Deluxe Room | Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Kosmonavtov 60, Astana, 010000
  • Popular LocationKazakhstan Ministry of Foreign Affairs3 min drive
  • Popular LocationBayterek Tower3 min drive
  • Popular LocationThe US Embassy and the Consulate in Kazakhstan6 min drive
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)27 min drive

Room options

View all photos for Luxury Double Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Luxury Double Room, 1 Bedroom

8.3/10 Very Good
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Bedroom

  • 215 sq ft
  • Sleeps 1
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Twin Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 1 Bedroom

10/10 Exceptional
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Property amenity
The St. Regis Astana
Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (28)
The price is $203
per night
$228 total
includes taxes & fees
Jun 9 - Jun 10
The St. Regis Astana

About the neighborhood

Astana

Yesil District stay.Within a 15-minute walk of this Yesil District hotel, you'll find Monument to the Dead of the Totalitarian Regime and Mega Astana Shopping Centre. President's Culture Centre and Kenesary Khan Monument are also within 2 miles (3 km).

What's nearby

  • Kazakhstan Ministry of Foreign Affairs - 3 min drive
  • Bayterek Tower - 3 min drive
  • Parliament of Kazakhstan - 4 min drive
  • The US Embassy and the Consulate in Kazakhstan - 6 min drive
  • Astana Arena - 6 min drive

Getting around

  • Astana Railway Station - 19 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 27 min drive

Restaurants

  • Costa Coffee - 11 min walk
  • La Tartine - 13 min walk
  • Pub Wien - 6 min walk
  • Starbucks - 11 min walk
  • Master Coffee - 4 min walk

About this property

Comfort Hotel Astana

4-star spa hotel in Yesil District
Comfort Hotel Astana offers its guests a full-service spa and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Comfort Hotel Astana. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Astana hotel is smoke free.

  • 105 guestrooms or units
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Comfort Hotel Astana offers 105 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sultan Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, German, Polish, Russian, Turkish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: KZT 6,800 for adults and KZT 6,800 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Comfort Hotel Astana

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 8000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 6800 for adults and KZT 6800 for children
  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 8000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Nur-Sultan Comfort Hotel Astana Hotel
Comfort Hotel Astana Nur-Sultan
Nur-Sultan Comfort Hotel Astana Hotel
Hotel Comfort Hotel Astana
Comfort Astana Nur-Sultan
Comfort Astana
Hotel Comfort Hotel Astana Nur-Sultan
Comfort Hotel Astana Nur-Sultan
Comfort Astana Nur-Sultan
Hotel Comfort Hotel Astana Nur-Sultan
Comfort Astana
Hotel Comfort Hotel Astana
Comfort Hotel Astana Nur-Sultan
Comfort Astana Nur-Sultan
Hotel Comfort Hotel Astana Nur-Sultan
Nur-Sultan Comfort Hotel Astana Hotel
Comfort Astana
Hotel Comfort Hotel Astana
Comfort Astana Nur Sultan
Comfort Hotel Astana Hotel
Comfort Hotel Astana Astana
Comfort Hotel Astana Hotel Astana

Frequently asked questions

How close is Comfort Hotel Astana to the airport?

Comfort Hotel Astana is 10.3 mi (27-min drive) away from the Astana (NQZ-Nursultan Nazarbayev Intl.) airport, the closest popular airport to the property.

Does Comfort Hotel Astana have an airport shuttle?

Comfort Hotel Astana offers an airport shuttle 24 hours a day, on request, for a charge of KZT 10000 per vehicle, one-way.

Does Comfort Hotel Astana offer free breakfast?

Free breakfast isn’t provided at Comfort Hotel Astana, but buffet breakfast is offered for a fee of KZT 6800 for adults and KZT 6800 for children.

Is there a casino at Comfort Hotel Astana?

No, there is no casino at this hotel.

What time is check-in at Comfort Hotel Astana?

Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in.

Is there free parking at Comfort Hotel Astana?

This hotel offers free self parking.

Does Comfort Hotel Astana have a pool?

Comfort Hotel Astana does not have a pool.

Does Comfort Hotel Astana have a restaurant?

Comfort Hotel Astana is home to Edezza, which features international cuisine and brunch.

Does Comfort Hotel Astana have a spa?

Pamper yourself with a day at Sultan Spa, where you can enjoy hot stone massages, body wraps, and body scrubs.

How close is Comfort Hotel Astana to downtown Astana?

Comfort Hotel Astana is 2.2 mi away from Astana.

Comfort Hotel Astana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 33 reviews" "
Rating 8 - Good. 14 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2022

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean hotel with great service from the staff. The food at the restaurant situated in the car park was good, which exceeded my expectations for this type of hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were superb also the service ... Every effort was made to help in any way possible from ordering taxi's to asking directions or helping with 'Checking in' and printing boarding passes etc ... The staff were an absolute credit to the Hotel !!
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location truly 4 star the Lobby is Great the staff are friendly and helpful
Stayed 2 nights in Aug 2019

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was very central in Astana. Very large breakfast buffet. Staff was nice. For the price it was good. My only complaints are that I requested early check in on my reservation and upon arrival they tried to charge me a whole night to check in early. But their whole night price was double what i paid per night on here. Also, the way the bathroom walls were designed there was quite a bit of mold on the wall facing the bed. I dealt with it but it was noticeable. Also they have smart tvs which would be great but the wifi isnt strong enough to use. Was good enough to scroll through Facebook but couldnt support streaming Netflix.
Stayed 6 nights in May 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Mohamad, Folsom CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
My lovely spot in Astana, I don’t know why Comfort Hotel have low rate on Expedia.com this hotel is really great I love it super quite, clean, staff is great smiling always and they do the best to help you. Breakfast as 5 stars hotel. I highly recommend it, I will be back and back and back.....
Stayed 2 nights in Oct 2017

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great service
The front desk personnel were very friendly and helpful. I just wish there were more restaurants within close walking distance. There were bus stops nearby, but taking buses was a challenge for me, since I do not speak Russian or Kazakh. The breakfast buffets were very nice.
Stayed 7 nights in Jul 2017