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4.3 out of 5

"Staff was amazing. Front dest very helpful. Clean rooms and great breakfast. Defense will be back " More

By a verified traveler on Mon 25 Apr 2022

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Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$137* Per night/room Dec 19 - Dec 20

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Top Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Oakland-Airport, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Oakland-Airport, an IHG Hotel

Everyone (7) Couples (2) Family (4)
5 out of 5
Good

Posted by on Oct 13, 2022

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Comment from Hotel Management

Oct 14, 2022 by Ria A. - GM

Dear Maria Victoria,Thanks for staying with us. We appreciate your feedback!I hope to see you again when you come to visit the Bay area in the future!

5 out of 5
Staff was amazing. Front dest very helpful. Clean rooms and great breakfast. Defense will be back

Posted by on Apr 25, 2022

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Comment from Hotel Management

May 4, 2022 by Ria A. - GM

Dear Marvin E, Thanks for staying with us. We appreciate your feedback! I'm glad that you enjoyed your stay with us and that our team provided you with exceptional services! I hope to see you again when you come to visit the Bay area in the future!

4 out of 5

Posted by on Apr 21, 2022

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4 out of 5
Its pretty updated and the staff was very friendly. The bathroom was not really clean.

Posted by on Mar 31, 2022

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Comment from Hotel Management

Apr 1, 2022 by Ria A. - GM

Dear Craig, Thanks for staying with us. We appreciate your feedback! I'm pleased to know that you received friendly services from our staff. I'm also sorry if the condition of the bathroom in your room was not acceptable. Rest assured that your comments have been shared with our team and we use such feedback to provide better services to our valued guests like you. I hope to see you again when you come to visit the Bay area in the future!

5 out of 5
We will definitely stay here again! The hotel was beautifully updated and had great amenities. We were only here for one night as we were flying out the next morning but will definitely stay again. It was surprisingly quiet for being righ across the street from the airport. Thank you for a wonderful experience!!

Posted by , from Modesto on Jan 24, 2022

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Comment from Hotel Management

Jan 29, 2022 by Ria A. - GM

Dear Elizabeth, Thanks for staying with us. We appreciate your feedback! I'm pleased to know that you enjoyed your stay at our hotel. I hope to see you again when you come to visit the Bay area in the future!

1 out of 5
The check-in was annoying. Charging extra deposit for the room type was inconsiderate. Charging for parking and forcing to get gate tickets every day while staying there is annoying. Fold out couch had no bedding by default. We had to call multiple times to get different bedding pieces delivered because they couldn't figure out to bring all of it at once.

Posted by , from Portland on Nov 4, 2021

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Comment from Hotel Management

Nov 5, 2021 by Ria A. - GM

Dear Valued Guest, Thanks for staying with us. We appreciate your feedback! Foremost, please accept my apologies if your stay experience at our hotel was less than satisfactory. I would like to clarify that if you booked a King standard room and requested for a room that has the sofa bed, there would be a room upgrade fee. As the said room type does sofa bed linens in the room, it has to be requested. I regret to hear that not all of the linens were brought to your room all at once. I'm also sorry to learn that you had problems with our parking machine. The ticket is usually stamped for the duration of your stay so you may utilize it to get in and out of our parking lot. However, it may be possible that your ticket was demagnetized, which caused the ticket to not work. We usually suggest to keep the ticket from your phone or any gadget that may demagnetize it. Rest assured that we take your feedback seriously and we will use these comments to coach our team for us to provide better services to our valued guests like you. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

5 out of 5
We found the airport shuttle was good and the breakfadt was good also.

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 8, 2021 by Ria - GM

Dear Valued Guest, Thanks for staying with us. We appreciate your feedback! I hope to see you again when you come to visit the Bay area in the future!

5 out of 5
Everything was clean and modern. Breakfast was very good. Staff was fantastic and friendly

Posted by on Mar 7, 2020

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5 out of 5

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 23, 2019 by Ria, AGM

Dear Valued Guest, Thanks for staying with us. We appreciate your feedback and 5-star rating! I hope to see you again when you come to visit the Bay area in the future!

4 out of 5

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 23, 2019 by Ria, AGM

Dear Valued Guest, Thanks for staying with us. We appreciate your feedback! I hope to see you again when you come to visit the Bay area in the future!

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.