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Ramada by Wyndham Oakland Downtown City Center

2.5-star property
371 13th St, Oakland, CA 1-855-201-7819
3.1 out of 5
See all 12 travelocity Reviews

"The air conditioner in the room did not blow cold. More importantly, the door into the room had been trimmed down so much that there was a large gap ... " More

By a verified traveler on Tue 22 Oct 2019

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Hotel Description

Hotel near Jack London Square in Oakland

Downtown Oakland stay

A stay at this Downtown Oakland hotel places you steps from Oakland Convention Center and within a 5-minute walk of Oakland City Center. Fox Theater and Paramount Theatre are also within half a mile (1 km).

Free breakfast

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free continental breakfast each morning.

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$99* Per night/room Feb 3 - Feb 4

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada by Wyndham Oakland Downtown City Center ratings based on 12 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada by Wyndham Oakland Downtown City Center

Everyone (2)
5 out of 5

Posted by on Sep 6, 2021

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3 out of 5
The air conditioner in the room did not blow cold. More importantly, the door into the room had been trimmed down so much that there was a large gap between the door and the frame, letting a lot of light in. When I stuffed a towel into the gap I discovered that the top edge was hollow, meaning I could bend my fingers and insert them into the inside of the door. This is a fire code violation and a safety issue.

Posted by on Oct 22, 2019

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4 out of 5
The hotel doesn't have a parking structure or provide compensated parking. This needs to be listed as it added $45 to our stay. We could have found a stay at other hotels providing parking for the same amount. We weren't able to compare apples to apples. The staff was professional and pleasant.

Posted by , from Sonora on Jul 30, 2019

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1 out of 5

In very seedy area of town, open parking lot to street, $8 extra for parking!

Cons: Nothing close, Noisy, Poor breakfast, in very bad part of town.
I wanted inexpensive hotel for moving our child into UC Berkeley. This hotel is not good value at all. Its location is in bad part of town and they have you park on an open streetside lot adjacent to the hotel with only a chain around the perimeter. The street was strewn with trash. There was a crazy guy cursing profanity on the sidewalk, obviously had mental problem. With $8.00 extra for parking that require exact change, otherwise you won't get change. When we got to the room, we we shocked at how small it was and part of the ceiling was angled like it was a room in the attic. It was so cram without much room to maneuver around. They have one small,creaky elevator. There are other hotels around with better value. The staff didn't have much to work with eventhough they tried hard. This hotel should NOT get 3 Stars, not even two, in my openion. I will never stay there again and will not recommend anybody to stay there.

Posted by , from Southern California on Oct 8, 2012

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1 out of 5

Deserves a two star rating and 911 on speed dail.

Cons: Nothing close, Noisy, unsafe area, very small room, unhelpful staff
Hotel so bad, we checked out 16mins after arriving. Unsafe area of downtown oakland, no parking for hotel guest. Broken car glass every where. Very small elevator, very small room, one double bed for two people. King size beds were available but the single staff worker in the whole hotel, wanted us to pay additional fee of $20. No mangement on site. Enter at your own risk. Hotel rating deserves a 2nd star.

Posted by , from San Francisco, CA, USA on Jul 26, 2012

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4 out of 5

Affordable and convenient

Pros: Free Internet, Quiet
Cons: nearby dinner options pretty limited
I had a "just fine" experience with the Clarion. My room was spacious and clean. The staff were friendly and helpful (although I would not recommend dining at the neighboring vegetarian-only Lotus Flower Chinese restaurant). I did have some difficulties with the broadband internet one afternoon, but by the time I returned that evening it was working again. Considering this hotel was half the price of others in the same area, I can't imagine why you wouldn't want to stay here!

Posted by , from New York, NY on Apr 30, 2012

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5 out of 5

Exceptional price and service - great stay!

Pros: Close restaurants, Quiet, proximity to bart
Cons: No free Internet
Attended a conference at the convention center nearby and stayed for two nights. Hotel staff were really friendly and helpful. Great price for the quality and proximity to BART, convention center, etc.

Posted by on Nov 11, 2011

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2 out of 5

Small hotel... Avoid if claustrophobic

Pros: Free Internet
Cons: small
Small hotel near Oakland Convention Center. Looks like it may have been a cheap apartment at one time (where the landlord may have been called a slumlord). The one front desk person was very unfriendly, and I basically wasted 5 dollars parking in a lot next door (they have NO parking) when the street parking was free that night... I went out for a late snack around midnight, and he was in street clothes surfing the web on the one "business center" computer in the lobby.

Posted by , from los angeles on Apr 14, 2011

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3 out of 5

Extreme Room Differences

Pros: Close restaurants
My colleagues and I traveled to SF for a large convention and booked our rooms MONTHS in advance. Each of the gentlemen (I was the only lady) was given a king size gorgeous room with space and a free standing bed. Somehow, I was left with a daybed smooshed into the corner of the room - we made the exact same reservations and requests. The staff was pleasant enough and the restaurant attached was nice albeit a bit pricey for the fare offered, but overall and average experience.

Posted by , from chicago on Feb 8, 2011

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4 out of 5

Good location

Older property but in good location near downtown Oakland. Near BART station (2 blocks) so all bay area accessible. Note no wireless in rooms (wired access available), but wireless available in lobby. Staff very friendly and helpful, room very clean and comfortable.

Posted by , from Fairfax, VA on Feb 8, 2011

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About the Ramada by Wyndham Oakland Downtown City Center

Location 371 13th St, Oakland, CA 94612

Property Features

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Ramada by Wyndham Oakland Downtown City Center. Parking is available for a fee. This Oakland hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 7 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Oakland-Jack London Square Station (1.3 km / 0.8 mi)
  • Metro station: 12th Street/Oakland City Center Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ramada by Wyndham Oakland Downtown City Center offers 64 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

MAISA - This restaurant serves breakfast, lunch, and dinner.

Biryani Kabab - This restaurant specializes in Indian cuisine. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 30 lbs per pet)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Downtown Oakland City Center
  • Clarion Hotel Downtown Oakland City Center
  • Clarion Oakland City Center
  • Clarion Hotel Downtown Oakland City Center
  • Ramada by Wyndham Oakland Downtown City Center Hotel
  • Ramada by Wyndham Oakland Downtown City Center Oakland
  • Ramada by Wyndham Oakland Downtown City Center Hotel Oakland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.