"The bed sheets looked like they weren’t changed. We went out and brought our own bed sheets, and sprayed the bed with lysol. There were ants in the u ... " More
North Ocean City stay
With a stay at this North Ocean City hotel, you'll be well placed to visit Ocean City Beach and Maryland Beach, both within half a mile (1 km). C&O Canal - Paw Paw Tunnel and Northside Park are also within half a mile (1 km).
Fitness center, terrace
This hotel features an indoor pool and a gym. Business travelers can take advantage of the free WiFi in public areas. Free self parking, concierge services, and free newspapers are also on offer.
May 8, 2023 by Hotel Management
Hello Amanda, thank you for taking the time to leave a review. We appreciate your time and feedback. We are glad to see you had a positive experience with us at Cayman Suites. We hope to have you again in the future.
Jun 13, 2022 by Hotel Management
Cherise, thank you for leaving a review of your stay at the Cayman Suites. Please accept our apologies for the issues you faced during your stay. We strive to give all of our guests the best experience and it is clear we lapsed in this effort. Your comments have been forwarded to the property manager to address with their staff. We hope that you will visit again so that we can provide a better experience.
Oct 19, 2021 by Public Relations Manager
Ricky, thank you for your review and for staying at the Carousel Resort. We hope to see you again!
Aug 16, 2021 by Hotel Management
Thank you for leaving a review of your stay at the Cayman Suites. While we regret to hear of the issues you experienced, we're pleased to hear you enjoyed your time with us overall! We hope that you will visit again!
Aug 16, 2021 by Hotel Management
Thank you for leaving a review of your stay at the Cayman Suites! We're pleased to hear you enjoyed your time with us and we hope to see you again!
Jul 21, 2021 by Hotel Management
While we regret hearing you did not enjoy your stay, we would appreciate a coherent review about it so that we can address and improve. Thank you.
Jun 26, 2021 by Hotel Management
Thank you for leaving a review of your stay at the Cayman Suites. We appreciate you letting us know of the issues you experienced during your time with us. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. These comments have been forwarded to the property manager to address. We hope you give us another chance to provide a better experience.
May 27, 2021 by Hotel Management
Thank you for leaving a review of your stay at the Cayman Suites! We're glad to hear you enjoyed our customer service and we hope to see you again!
May 17, 2021 by Hotel Management
Thank you for letting us know of the issues you experienced during your time at the Cayman Suites. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. These comments have been forwarded to the property manager to address. We hope you give us another chance to provide a better experience.
Cayman Suites Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A terrace, a vending machine, and an arcade/game room are also featured at the business-friendly Cayman Suites Hotel. Free self parking is available. This Ocean City hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Cayman Suites Hotel offers 57 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ocean City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Travel in the New Normal (US Travel - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.