Skip to main content
Beginning of main content
4.1 out of 5

"Everything was good. Will come back again! Good location! Very quiet in the hotel. " More

By a verified traveler on Sun 27 Aug 2023

Enter dates to see availability

Hotel Description

Beachfront hotel near Ocean City Boardwalk

On the beach

Within half a mile (1 km) of this well-placed hotel, you'll find Ocean City Boardwalk and Ocean City Beach. Isle of Wight Bay and Ember's Island Miniature Golf are also within half a mile (1 km).

2 outdoor pools

This smoke-free hotel features 2 outdoor pools, a gym, and a restaurant. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi. A bar/lounge, a 24-hour front desk, and a poolside bar are also provided.

Standard Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Oct 19 - Oct 20

Standard Room, Partial Ocean View (2 Queens & Sofa)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, Partial Sea View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crystal Beach Hotel ratings based on 29 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crystal Beach Hotel

Everyone (14) Couples (2) Family (6)
5 out of 5
Views of beach nice

Posted by on Sep 18, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 19, 2023 by Hotel Management

Hello Gary, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and the views of the beach. We can't wait to have you again in the future!

4 out of 5
Everything was good. Will come back again! Good location! Very quiet in the hotel.

Posted by on Aug 27, 2023

Was this review helpful to you?
3 out of 5
Being right on the boardwalk was wonderful and the pool bar was great with great service and selection. The room had major problems! A third of the room was taken up with the elevator! View from balcony was horrible and of the three drawers in the dresser one had no bottom! So only had two drawers in the room and no hangers! The hotel as a whole was nice but obviously we were given one of the worst rooms in the place. It’s a shame because the location was wonderful but we won’t be staying there again

Posted by on Aug 24, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 25, 2023 by Hotel Management

Hello Donn, thank you for taking the time to share your experience from your recent stay. We're glad to hear that you enjoyed the hotel's location and the pool bar's offerings. However, we're truly sorry that your room didn't meet your expectations. We apologize for the issues you encountered with the room's layout and condition. Your feedback is valuable to us, and we will certainly take your comments into consideration for future improvements. Thank you for giving us the opportunity to improve, and we hope you have a better experience in the future.

3 out of 5

Posted by on Aug 23, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 25, 2023 by Hotel Management

Hello Joann, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your time here. We apologize for that and hope to have you again in the future for a more positive experience.

4 out of 5
Being close to shopping and great restaurants was nice. We stayed there because it was on the boardwalk.

Posted by on Aug 21, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 21, 2023 by Hotel Management

Hello Joann, thank you for taking the time to leave a review on your recent stay with us. We are glad you enjoyed your time here and that location served you in many ways. Thank you for your feedback and we hope to have you again in the future!

1 out of 5
We paid extra for the jetted tub and it didn't work at all--check in lady was rude

Posted by on Aug 18, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 18, 2023 by Hotel Management

Hello Teresa, thank you for taking the time to leave a review on your recent stay with us. We are sorry that we fell short of your expectations during your time with us. Providing quality service to our guests is very important to us and we will look to find ways to improve our customer service. In addition, we apologize for any inconvenience in the tub not working. We will have our maintenance team look into this concern. Once again, we appreciate your feedback and hope to have you again in the future for a more positive experience.

4 out of 5
Overall the hotel was great! There was an issue with some teens being extremely loud and disruptive and when calling the front desk, security arrived quickly and dealt with the situation. Let’s just say we didn’t hear them the rest of the trip (because they were not there). Great location and great time!

Posted by on Jun 22, 2023

Was this review helpful to you?
Comment from Hotel Management

Jun 26, 2023 by Hotel Management

Hello Shannon, thank you for your review. We are so glad you enjoyed your stay and that everything was to your liking. Our staff strives to provide excellent service and we are happy to hear the issue at hand was fixed. Thank you for your support and we hope to have you again in the future!

5 out of 5
Liked the location, the staff including managers and front desk ladies were so friendly. The ocean front room was perfect! Please update the coupon books on the property, most were expired. No other complaints.

Posted by on May 24, 2023

Was this review helpful to you?
Comment from Hotel Management

May 25, 2023 by Hotel Management

Hello Nikki, thank you for taking the time to leave a review on your recent stay with us. Your feedback is appreciated as it helps us in many ways. We are so delighted to hear you enjoyed your stay with us. We aim to provide excellent service to our guests. We hope to have you again in the future.

5 out of 5

Posted by on May 21, 2023

Was this review helpful to you?
Comment from Hotel Management

Jun 12, 2023 by Hotel Management

Hello, thank you for the time to leave a review. We are so glad you enjoyed your stay with us. Thank you for your support and we hope to have you again in the future.

4 out of 5

Posted by on Apr 23, 2023

Was this review helpful to you?
Comment from Hotel Management

May 16, 2023 by Hotel Management

Hello John, thank you for taking the time to leave a review on your recent stay with us. Your feedback is greatly appreciated and will help us in many ways. We are glad to see you had a positive experience with us and we hope we met all your needs. Hope to have you again in the future!

Property Features

As a guest of Crystal Beach Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and concierge services are also featured at Crystal Beach Hotel. Self parking is free. This Ocean City hotel is smoke free.

  • 142 guestrooms or units
  • 5 levels
  • 2 buildings
  • Deli
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ocean City Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Crystal Beach Hotel offers 142 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Ocean City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Private balcony
  • In-room dining
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Crystal Beach Hotel has a restaurant on site.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing nearby
  • Swimming nearby
  • Parasailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Travel in the New Normal (US Travel - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Beach Hotel
  • Crystal Beach Hotel Ocean City
  • Crystal Beach Ocean City
  • Hotel Crystal Beach
  • Hotel Crystal Beach
  • Hotel Crystal Beach
  • Crystal Beach Ocean City
  • Crystal Beach Hotel Hotel
  • Crystal Beach Hotel Ocean City
  • Crystal Beach Hotel Hotel Ocean City

You should know

  • The seasonal pool will open in May and close in October.
url importing http://travel.travelocity.com/Ocean-City-Hotels-Crystal-Beach-Hotel.h4584433-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Ocean-City-Hotels-Crystal-Beach-Hotel.h4584433-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Ocean-City-Hotels-Crystal-Beach-Hotel.h4584433-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.