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4.2 out of 5

" Convenient location, parking availability, staff friendly. " More

By a verified traveler on Tue 28 Sep 2021

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Hotel Description

Beachfront hotel near Ocean City Beach

On the beach

Within a 5-minute walk of this well-placed hotel, you'll find Ocean City Boardwalk and Ocean City Beach. Also, Jolly Roger Amusement Park is within half a mile (1 km) and Roland E. Powell Convention Center is within 2 miles (3 km).

2 outdoor pools

This smoke-free hotel features 2 outdoor pools, a gym, and a restaurant. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi. A bar/lounge, a 24-hour front desk, and a poolside bar are also provided.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 142 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include balconies, room service, and coffee/tea makers. Housekeeping is available on request.

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$79* Per night/room May 25 - May 26

Standard Room, Partial Ocean View (2 Queens & Sofa)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, Partial Sea View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crystal Beach Hotel ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crystal Beach Hotel

Everyone (10) Couples (2) Family (2)
5 out of 5
Great stay

Posted by on Apr 23, 2022

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Comment from Hotel Management

May 5, 2022 by Hotel Management

Priscilla, thank you for leaving a review of your stay at the Crystal Beach Hotel! We're very pleased to hear you enjoyed your time with us and we hope to see you again!

4 out of 5

Posted by on Oct 2, 2021

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5 out of 5
Convenient location, parking availability, staff friendly.

Posted by on Sep 28, 2021

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Comment from Hotel Management

Sep 29, 2021 by Hotel Management

Melissa, thank you for leaving a review of your stay at the Crystal Beach Hotel! We're pleased to hear you enjoyed our location, ample parking, and customer service! Please visit us again!

5 out of 5

Posted by on Sep 28, 2021

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2 out of 5
It was listed as newly renovated....was not . Repairs were shoddy. Bed , tub, toilet and kitchenette were cleaned. But there was lots of dirty corners, baseboards and dust on furniture, headboards, lamps, etc. Would absolutely not return . Staff was not friendly at all. There was no maid service, or even towel exchange. The bus carts were few and no help for seniors in pushing them up the ramps.

Posted by on Sep 14, 2021

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Comment from Hotel Management

Sep 14, 2021 by Hotel Management

Pamela, thank you for leaving a review of your stay at the Crystal Beach Hotel. We appreciate you letting us know of the issues you experienced during your time with us. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. These comments have been forwarded to the property manager to address. We hope you give us another chance to provide a better experience.

5 out of 5
Loved the access to beach, balcony, whirlpool tub, and we had a wonderful time!!

Posted by on Sep 11, 2021

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Comment from Hotel Management

Sep 13, 2021 by Hotel Management

Jane, thank you for leaving a review of your stay at the Crystal Beach Hotel! We're delighted to hear you enjoyed our oceanfront location, private whirlpool tub, and balcony! We hope to see you again!

1 out of 5
The pool bar was the best. I didnt like the fact that I wasnt able to check in at ch

Posted by on Aug 30, 2021

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Comment from Hotel Management

Sep 16, 2021 by Hotel Management

Victoria, thank you for leaving a review of your stay at the Crystal Beach Hotel. We regret to hear that your time with us was less than enjoyable. We aim to give our guests the best experience and it is clear we failed on this measure. We will use your feedback as a teaching tool so that we can improve going forward.

3 out of 5

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 26, 2021 by Hotel Management

Thank you for staying at the Crystal Beach Hotel. We apologize for the issues you experienced and invite you to share your concerns so that we can improve these issues. We hope to enjoyed the rest of your time in Ocean City.

5 out of 5

Posted by on May 30, 2021

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Comment from Hotel Management

Jun 9, 2021 by Hotel Management

Thank you for staying at the Crystal Beach Hotel! We're very happy to hear you enjoyed your time with us and we hope to see you again!

5 out of 5
I was upset that other patrons would not wear mask as required for coronavirus and that staff was unable to do anything. Otherwise it was an excellent trip and stay. My children love the choice of two pools and a restaurant at one pool, plus the very quick beach and boardwalk access. We have stayed here a couple of times and recommend it for families.

Posted by on Feb 20, 2021

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Comment from Hotel Management

Feb 22, 2021 by Hotel Management

Thank you for leaving a review of your stay at the Crystal Beach Hotel! We're pleased to hear you enjoyed your time with us even for the issues presented by other guests. We will remind our staff of the importance of enforcing proper safety protocols. Please come see us again!

Renovations + Closures

The following facilities or services will be unavailable from September 23 2021 to May 1 2022 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Property Features

As a guest of Crystal Beach Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. Crystal Beach Hotel also features a terrace, concierge services, and complimentary newspapers in the lobby. Self parking is free. This Ocean City hotel is smoke free.

  • 142 guestrooms or units
  • 5 levels
  • 2 buildings
  • Deli
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ocean City Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Crystal Beach Hotel offers 142 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 42-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Ocean City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Private balcony
  • In-room dining
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Crystal Beach Hotel has a restaurant on site.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Swimming nearby
  • Parasailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Travel in the New Normal (US Travel - USA) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Beach Hotel
  • Crystal Beach Hotel Ocean City
  • Crystal Beach Ocean City
  • Hotel Crystal Beach
  • Hotel Crystal Beach
  • Hotel Crystal Beach
  • Crystal Beach Ocean City
  • Crystal Beach Hotel Hotel
  • Crystal Beach Hotel Ocean City
  • Crystal Beach Hotel Hotel Ocean City

You should know

  • The seasonal pool will open in May and close in October.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.