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" I had to check in at this hotel after initially checking out of the original hotel I stayed in due to a blown tire on the highway. Being that it was ... " More

By a verified traveler on Mon 17 Aug 2020

Hotel Description

Hotel near Ocean City Boardwalk, connected to a shopping center in Ocean City

In shopping district

At this West Ocean City hotel, you'll be within a 5-minute walk of Baja Amusements and Wheels of Yesterday. Also, Tanger Outlet Center is within half a mile (1 km) and Isle of Wight Bay is within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 84 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Other amenities include free newspapers, free long-distance calls, and free local calls.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room May 17 - May 18

Standard Room, Accessible (HEARING)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Twin Bed, Accessible (Roll-In Shower)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites West Ocean City, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites West Ocean City, an IHG Hotel

Everyone (6) Couples (2) Family (8)
4 out of 5
I had to check in at this hotel after initially checking out of the original hotel I stayed in due to a blown tire on the highway. Being that it was a Sunday, there was only one car/tire shop open and they didn’t have the tire size that I needed and couldn’t get it until Monday morning. Then when I called the shop the next morning and my car wasn’t quite ready I called the front desk and they extended a late check out for us which meant that we didn’t have to go wait around for two hours outside of a garage with our bags. Overall the room was spacious, clean, modern and the bed very comfortable! I’ll be back under less stressful circumstances!

Posted by , from Southern Maryland on Aug 17, 2020

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2 out of 5
The staff was very nice. I did not complain at the property, considering we were staying for 3 days. The bathroom in the room was disgusting. Luckily, with Covid, I brought my own cleaning supplies. The bathroom had not been touched. The amount of hair on the toilet, counter top, sink and floor, I have never seen in my life. It was almost breathtaking....and not in a good way. It took me half and hour to clean the bathroom, and half a bottle of bathroom cleaner and paper towels. The tub had a black ring around it, the sheets were stained, and the floor hadn't seen a vacuum probably in weeks. In general, the hotel is run down, the carpet needs to be replaced. Things need to be upgraded. The bathroom in the room, just disgusting.

Posted by , from Ocean City, MD on Jun 23, 2020

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5 out of 5
I would definitely recommend this to everyone. It’s clean and comfortable with great service

Posted by , from Ocean City on Jun 14, 2020

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Comment from Hotel Management

Jun 17, 2020 by Brandon

Thank you for your recent stay with us. We are always glad to see when our guests loved their stay. We hope to Welcome you back again soon!

3 out of 5
Didn't like the fact that I couldn't check in early cause there was still someone in my room after 2pm. I had to pick a certain room so I had to settle for something else that's available. Even though check out time is 11 am.

Posted by on Mar 3, 2020

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4 out of 5
I liked the location of the place and the hospitality. I didn't like the fact that kids was running around in the hallways unattended at all times of the night and morning.

Posted by , from Maryland on Mar 2, 2020

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5 out of 5
I really enjoyed the size of the room and how updated everything was

Posted by on Feb 24, 2020

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5 out of 5

Posted by on Dec 31, 2019

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5 out of 5
Ease of access to both West and East Ocean City. Great staff, great weight room and inside pool.

Posted by on Dec 15, 2019

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4 out of 5
Very nice and easy to get to other locations .close to the broad walk and marina

Posted by on Jul 30, 2019

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4 out of 5
Brandon the manager told me Travelocity never called the hotel on my behalf and they had, I was able to verify this when I confirmed the name of the front desk clerk whom the Travelocity rep talked to. Brandon was rather dismissive of me. There was a vibe that staff were not tested well by Brandon either.

Posted by on Jul 7, 2019

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About the Holiday Inn Express & Suites West Ocean City, an IHG Hotel

Location 12552 Ocean Gateway, Ocean City, MD 21842

Property Features

Holiday Inn Express & Suites West Ocean City, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Holiday Inn Express & Suites West Ocean City, an IHG Hotel also features a vending machine, laundry facilities, and an elevator. Free self parking is available. This Ocean City hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Built in 2015
  • Continental breakfast (free)
  • Deli
  • Supervised kid's activities (surcharge)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) (42.4 km / 26.4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites West Ocean City, an IHG Hotel offers 84 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express West Ocean City Hotel
  • Holiday Inn Express West Ocean City Hotel
  • Holiday Inn Express West Ocean City
  • Hotel Holiday Inn Express & Suites West Ocean City Ocean City
  • Ocean City Holiday Inn Express & Suites West Ocean City Hotel
  • Hotel Holiday Inn Express & Suites West Ocean City
  • Holiday Inn Express & Suites West Ocean City Ocean City
  • Holiday Inn Express Suites West Ocean City
  • Holiday Inn Express Hotel
  • Holiday Inn Express
  • Express West Ocean City
  • Holiday Inn Express Suites West Ocean City
  • Holiday Inn Express & Suites West Ocean City, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.