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 Ocho Rios •1 Room
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RIU Ocho Rios All Inclusive

4-star property
Mammee Bay, Ocho Rios, Saint Ann 1-855-201-7819

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3.9 out of 5
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See all 36 Travelocity Reviews

"Staffing excellent service from checking to checkout and in between daily activicties was well planned food was on point and snack was highly apprecia ... " More

By a verified traveler on Fri 24 Jan 2020

Points Of Interest

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Hotel Description

4-star beachfront property near Dunn's River Falls

On the beach

You'll find Dunn's River Falls and Dolphin Cove within 3 miles (5 km) of this Ocho Rios property. Ocho Rios Fort and Turtle River Park are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, free water park access, and a full-service spa. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a children's pool and a waterslide, along with scuba diving.

Free WiFi, balconies

The 901 guestrooms boast modern comforts like TVs with satellite channels, along with free WiFi. Free minibar items, balconies, and free bottled water are also available.

Double Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Suite, Ocean View - Newly Renovated

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Double Room, Ocean View - Newly Renovated

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Double Room, Ocean Front - Newly Renovated

Bed Count 2 Full Beds Maximum Occupancy 2 Max

RIU Ocho Rios All Inclusive ratings based on 36 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for RIU Ocho Rios All Inclusive

Everyone (24) Couples (5) Family (9)
4 out of 5

Posted by on Dec 9, 2020

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2 out of 5
This newly renovation hotel was very disappointing,I love the old look when I visited 2 years ago, Also disappointed with the selection of the food. I paid for all inclusive but always running out of individual drinks for the rooms which i have to pick up on the first floor each time I need, no room services, my room was not ready 3 hours later,

Posted by on Aug 4, 2020

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Comment from Hotel Management

Aug 6, 2020 by Online Reputation Manager

Dear Guest, Thank you for posting a review and for visiting us once again! We are however saddened to know that this time we were not able to reach your expectations. Our renovation is always made with the aim of improving our guest’s experience, we are sorry to read that this was not your case. It is our sincerest hope to have the opportunity to welcome you back in the future, so that we can provide you with a better experience. With our best wishes we remain, Hotel Riu Ocho Rios Online Reputation Manager

5 out of 5
Staffing excellent service from checking to checkout and in between daily activicties was well planned food was on point and snack was highly appreciated

Posted by on Jan 24, 2020

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5 out of 5
Everything about this hotel screams luxury. The renovations are beautiful and the staff are dedicated to entertaining and keeping everyone happy. They’re fun and engaging and you’re guaranteed to have a great time.

Posted by on Jan 2, 2020

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5 out of 5
So incredibly breathtaking everything absolutely everything was fantastic!!!! Boy what a treat.

Posted by on Dec 17, 2019

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2 out of 5

Posted by on Nov 2, 2019

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5 out of 5
I loved the cleanliness and the staff, but I really enjoyed the food and drinks

Posted by on Oct 30, 2019

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5 out of 5
The property was excellent. The check-in process was horrible. Guess should be greeted with a drink and seat while they wait to be called up one at a time for check-in. It is too cumbersome to stand in line for a long period of time after a long day of traveling.

Posted by on Oct 20, 2019

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5 out of 5
Property is in great shape, very clean and modern. Slow to check in and the room was not ready on time. Service was hit and miss, service in some restaurants were great, some were so slow it was painful. The buffet restaurant was excellent. Overall a great experience and I would go again

Posted by on Oct 18, 2019

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4 out of 5
We really enjoyed our stay and would definitely like to go back in the future. My only real issue was the cleaning staff would come back to the room after they cleaned it to put pillow cases on or give more hand towels. That should be done all at one time.

Posted by , from Jasper on Sep 30, 2019

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About the RIU Ocho Rios All Inclusive

Location Mammee Bay, Ocho Rios, Saint Ann

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Number or type of beverages limited at one or more venues

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Access to onsite clubs
  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Access to onsite clubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Dancing classes/lessons included
  • Gratuities included
  • Food and beverage restrictions apply
  • One or more venues limit beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Onsite live performances included
  • Snorkeling included

Property Features

RIU Ocho Rios All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At RIU Ocho Rios All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a children's pool, and a health club. Self parking is free. A complete renovation of RIU Ocho Rios All Inclusive was completed in September 2019. Smoking is allowed in designated areas at this 4-star Ocho Rios property.

  • 901 guestrooms or units
  • 6 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sir Donald Sangster Intl. Airport (MBJ) (90.3 km / 56.1 mi)
  • Parking: Free self parking

Room Amenities

RIU Ocho Rios All Inclusive offers 901 accommodations with free minibar items and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Stocked minibar (free)
  • Television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.

St. Ann - Onsite family restaurant.

Kulinarium - This restaurant serves dinner only. Open daily.

Piacenza - This restaurant specializes in Italian cuisine. Open daily.

Mandalay - This restaurant specializes in Asian cuisine. Open daily.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a complimentary water park, a health club, and a spa tub.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Mountain biking nearby
  • Beach volleyball on site
  • Windsurfing on site
  • Bicycle rentals nearby
  • Rafting nearby
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Spa Services

Renova Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at RIU Ocho Rios All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Hotel Names

  • All Inclusive RIU Ocho Rios
  • Ocho Rios All Inclusive
  • Ocho Rios RIU
  • Ocho Rios RIU All Inclusive
  • RIU Ocho Rios
  • RIU Ocho Rios All Inclusive
  • Club Hotel Riu Ocho Rios
  • ClubHotel Riu Ocho Rios Jamaica
  • Rio Ocho Rios
  • Riu Hotel Ocho Rios
  • Riu Ocho Rios Jamaica
  • Riu Ochos Rios
  • Rui Ocho Rios
  • RIU Ocho Rios All Inclusive All-inclusive property
  • RIU Ocho s Inclusive inclusiv
  • RIU Ocho Rios All Inclusive Ocho Rios
  • RIU Ocho Rios All Inclusive All-inclusive property
  • RIU Ocho Rios All Inclusive All-inclusive property Ocho Rios

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.