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"The staff is great. But i tired to get a room for my brother, i booked and your company took the money off my card but the night time clerk had told ... " More

By a verified traveler on Thu 25 Jun 2020

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Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$49* Per night/room Aug 9 - Aug 10

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Oklahoma City hotel in Central Oklahoma City area

In Oklahoma City

Your stay at this Central Oklahoma City hotel places you within 3 miles (5 km) of Lake Hefner Golf Course and Lake Hefner Park. Penn Square Mall and Oklahoma Heart Hospital are also within 6 miles (10 km).

Free perks

This hotel features a fitness center and a seasonal outdoor pool. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, kitchens

The 71 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, DVD players, and coffee/tea makers. Housekeeping is available on request.

Extended Stay America - Oklahoma City - Northwest ratings based on 9 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America - Oklahoma City - Northwest

Everyone (4) Couples (1)
5 out of 5
The staff is great. But i tired to get a room for my brother, i booked and your company took the money off my card but the night time clerk had told me that there were no rooms available so i canceled but your company refuses to refund me my money.

Posted by , from Oklahoma City, Oklahoma on Jun 25, 2020

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Comment from Hotel Management

Jun 26, 2020 by Hotel Management

Tucara, thank you for sharing your feedback. We are sorry we were unable to accommodate your brother this time. Please know that the financial inquiries on reservations made through a third party must be made through them. Meanwhile, feel free to reach out to our front desk for further assistance. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management

5 out of 5
This was a great stay. There was absolutely nothing I didn't like about it .

Posted by on Jan 24, 2020

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Comment from Hotel Management

Jan 25, 2020 by Hotel Management

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management

1 out of 5

Horrible

First time using Travelocity won’t do that again. I picked this hotel extended stay oh my. Check in was a 3 got there the room wasn’t ready for another 2 hrs. Then go back and the said they overbook and didn’t have my room. Then she was like my bad I found it. First night I need extra towel go to front desk ask rolled her eyes and went to the back. Then my room didn’t have carpet so sent my son for a broom being nice to clean my room a least and she told my son really again. I will not be staying at any extended stay.

Posted by on Jun 19, 2018

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Comment from Hotel Management

Jun 21, 2018 by Hotel Management 

Thank you for taking the time to share your feedback. On behalf of our entire staff, we sincerely apologize for the service and cleanliness issues you experienced. We will be taking action to make sure we are more consistent in providing the level of service you expect and deserve. We hope you will consider giving us another chance so we can restore your confidence in our hotel. Sincerely, Hotel Management 

2 out of 5
Rif/Raf hanging out all over and outside hotel. Loud slamming doors all hours of day/night. No “grab & go” breakfast even though advertised.

Posted by on Apr 20, 2018

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Comment from Hotel Management

Apr 20, 2018 by Hotel Management

Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our breakfast offerings and noise issue you experienced in your room. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management

3 out of 5

Adequate hotel. Close to Nortwestwest Expressway.

Cons: Bathrooms
Hotel was adequate. Beds were comfortable. Small room; bathrooms could be remodeled.. The lobby was small, but nice. Nice breakfast included. Hotel on Saturday night was noisy and wild with people who were yelling and probably drunk. Hotel staff , Brian, very helpful.

Posted by on Feb 28, 2017

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1 out of 5

Hotel needs a lot of work. Desk person was very nice...

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: dirty, needs major overhaul
Dirty room and gross bathroom. I decided not to use the shower.....checked out early and went to a better hotel. Service people were great, hotel was not.

Posted by , from Michigan on Dec 25, 2012

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Comment from Hotel Management

Dec 1, 2016 by Shane S.

Thank You. We appreciate your response!

1 out of 5

item lost in room

my son lost his nintindo ds from room, the only person entered room was housekeeping. be very carefull.

Posted by on Aug 30, 2008

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Comment from Hotel Management

Dec 1, 2016 by Shane S.

Thank you for your response. We hope we resolved your issue in an appropriate manner.

1 out of 5

housekeeping thieves

my son's Nintindo game was stolen from room by housekeeping, be very carefull.

Posted by on Aug 26, 2008

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Comment from Hotel Management

Dec 1, 2016 by Shane S.

Thank you for your response. We have forwarded this comment to the management team. We hope can resolve this matter promptly.

2 out of 5

Extended Stay

there weretoo many parties-people were coming in and ourt or hotel - people that did not have a room there and a car there was broke into on Friday night.

Posted by on Mar 6, 2007

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Comment from Hotel Management

Dec 1, 2016 by Shane S.

Thank you for your response. This matter has been forwarded to the management team.

About the Extended Stay America - Oklahoma City - Northwest

Location 4811 Nw Expressway, Oklahoma City, OK 73132

Property Features

Extended Stay America - Oklahoma City - Northwest offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Free breakfast is served daily. The business-friendly Extended Stay America - Oklahoma City - Northwest also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. Smoking is allowed in designated areas at this Oklahoma City hotel.

  • 71 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Will Rogers World Airport (OKC) (20.5 km / 12.7 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Oklahoma City - Northwest offers 71 accommodations with DVD players and coffee/tea makers. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Oklahoma City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hotel Oklahoma City Northwest
  • Extended Stay America Oklahoma City Northwest
  • Extended Stay America Oklahoma City Northwest Hotel
  • Extended Stay Oklahoma City
  • Oklahoma City Extended Stay
  • Extended Stay America - Oklahoma City - Northwest Hotel
  • Extended Stay America - Oklahoma City - Northwest Oklahoma City

You should know

  • The seasonal pool will open in May and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.