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"We were given a key to a room, only to find out later that it was wrong room. The original occupant tried to enter. We didn’t mind moving to the cor ... " More

By a verified traveler on Sun 10 Nov 2019

Hotel Description

Enjoy free buffet breakfast at this golf Olive Branch hotel

In Olive Branch

At this Olive Branch hotel, you'll be within half a mile (1 km) of Olive Branch City Park and 6 miles (10 km) of Cherokee Valley Golf Club. Sky Zone and Methodist Olive Branch Hospital are also within 6 miles (10 km).

Free perks

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 74 guestrooms also offer free WiFi and sofa beds. Flat-screen TVs come with cable channels, and other amenities include free wired Internet and refrigerators.

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$83* Per night/room Jul 21 - Jul 22

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites Olive Branch West ratings based on 6 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites Olive Branch West

Everyone (4) Family (1)
3 out of 5
We were given a key to a room, only to find out later that it was wrong room. The original occupant tried to enter. We didn’t mind moving to the correct room, but were made to feel like the mistake was ours! The room was clean and comfortable. Breakfast was adequate.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 10, 2019 by Vicki

Thank you for sharing your comments regarding your recent stay. I apologize for the mistake and for the staff making you feel that you were at fault. We want all of our guests to have a pleAsant and comfortable stay. We hope you will stay with us again when you are in the area.

5 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by Vicki

Thank you for your response to our survey. We hope you will stay with us in the near future.

1 out of 5
There was no one to fill breakfast in the morning. One lady at the counter was trying to work in the kitchen while running the desk. Then I got locked out of my room because the batteries in the door died. Disappointing experience

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Vicki

I would like to apologize for your disappointing experience at our property. Unfortunately our breakfast attendant did not show or call to inform us she would not be at work. The batteries in the lock however we were able to get you into your room. I wish they had not but they do. Once again I apologize for your experience and that you for your feedback.

4 out of 5

Nice accomodations for the price

Pros: Comfortable beds and pillows, clean room, clean updated hotel and grounds. Breakfast was very good with several options including eggs, ham & waffles.
Cons: Clean mold off tub grout and spray for ants.
Location: Located in a suburban area with several restaurants and stores near.
Travelling home from vacation and spent the night with my family. There were five of us total and we had a late check-in. The young lady at the front desk was very nice and got us checked in promptly once we arrived. The hotel is in a suburban area and the property and facility itself are very clean and well kept. The beds in the room were very comfortable and the pull out sofa provided the extra sleeping area we needed. The room was clean and comfortable, but there were only two negatives. With it being humid at the start of summer there were some mold spots around the tub that could easily be removed with a good bleach cleaning and there were a couple of ants on our nightstand. We moved the nightstand to see if we could find the source, but couldn't. I'm sure it was just due to the humid weather. Being from the midwest, we have the same issue at the start of the summer and it's easily resolved with a pest treatment. Other than that, the room was great, breakfast was very good with lots of selections including eggs, ham, biscuits, blueberry waffles, juice, milk, coffee, etc. Overall a good stay.

Posted by , from Missouri on Jun 11, 2018

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Comment from Hotel Management

Jun 14, 2018 by Vicki

Thank you for responding to our survey. I apologize for the issues of the mold on the grout and the ants. Steps have been taken to correct them.

3 out of 5

Nothing Special

Definitely no wow factor here. Room door had so much gap around it deadbolt didn't really work and you could see people walking by the door and not at the bottom but sides of door. Just not impressed and would probably pass on staying there again. ''

Posted by on Sep 6, 2016

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4 out of 5

Good stay, good breakfast

The room was clean, hotel was clean, front desk was helpful. Only one suggestion: they should give discounts for last check in's....we checked in at 3am and still had to check out at 11am, maybe a 10% discounts would have been nice? Overall good.

Posted by on Apr 27, 2010

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About the Comfort Suites Olive Branch West

Location 6921 Parkwood Dr, Olive Branch, MS 38654

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Olive Branch West offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. Free breakfast is served. The business-friendly Comfort Suites Olive Branch West also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Olive Branch hotel is smoke free.

  • 74 guestrooms or units
  • Buffet breakfast (free)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Memphis Intl. Airport (MEM) (20.1 km / 12.5 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites Olive Branch West offers 74 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; and the Safe Travels (WTTC - Global) sanitization guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; and the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 48 hours

Hotel Names

  • Comfort Suites Hotel Olive Branch
  • Comfort Suites Olive Branch
  • Comfort Suites Olive Branch Hotel
  • Olive Branch Comfort Suites
  • Comfort Suites Olive Branch West Hotel
  • Comfort Suites Olive Branch West Olive Branch
  • Comfort Suites Olive Branch West Hotel Olive Branch

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.