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"The check in staff was amazing! Super friendly & knowledgeable. Property was clean. " More

By a verified traveler on Thu 27 Oct 2022

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Hotel Description

Hotel near Henry Doorly Zoo in Omaha

Downtown Omaha stay

You'll be steps from Charles Schwab Field Omaha and within a 10-minute walk of CHI Health Center Omaha with a stay at this Downtown Omaha hotel. Creighton University and Pioneer Courage Park are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free full breakfast each morning.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room Dec 18 - Dec 19

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, Non Smoking (Two Queens with Sofa bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hampton Inn & Suites Omaha-Downtown ratings based on 33 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Omaha-Downtown

Everyone (12) Couples (5) Family (11)
2 out of 5
Our room was dirty. Ceiling was all patched up and water spots from a leak above. Hot tub was out of order. Outside area was dirty and didn't feel safe. Staff was not very friendly. Felt like an inconvenience. Very unsatisfied with our stay. Way overpriced and dissappointing.

Posted by on Oct 31, 2022

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5 out of 5
The check in staff was amazing! Super friendly & knowledgeable. Property was clean.

Posted by on Oct 27, 2022

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2 out of 5
Single traveler, was placed in between traveling family’s with small children that cried during the night. Along with obnoxious teenagers who ran threw the hallways and beat on the walls and doors at 2am. Hot tub was not functioning, breakfast OJ was watered down so far it tastes like water with a splash of OJ, breakfast selection was limited and not very good, hotel was understaffed if you needed anything you would have to take a seat and wait in line for at least 15 min to be helped by the one person working. Repairs definitely needed in the room. Bedding was dirty along with pillow cases that had left over makeup on them. Bed was extremely firm. Did not get a good nights sleep at all. Definitely not in condition or staffed to have as many star rating that was advertised.

Posted by on Oct 9, 2022

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5 out of 5
I only stayed 1 night. 10 minutes or 3 miles to airport. Staff very friendly. Easy to get to from Hwy 680/80. Accessible to all dining establishments/entertainment

Posted by on Sep 19, 2022

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Comment from Hotel Management

Sep 22, 2022 by AJ

Hello Jodie,Thank you so much for taking time to fill out a survey. We really appreciate you highlighting many of the fabulous reasons our guest enjoy while staying at the Hampton Inn & Suites Omaha Downtown. We look forward to future stay with us.

4 out of 5
Enjoyed the hot tub which several places no longer have. Appreciated the hot breakfast which was a surprise.

Posted by on Sep 5, 2022

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2 out of 5
I stayed here a few years back and it looks like they haven’t done much to upkeep the place. Cracked tiles, knobs falling off the showers, needs painting all that little stuff. Ice machines also didn’t work on most floors. My garbage can still had the last persons trash in it. The gals at the front desk were very nice and helpful. All staff was friendly and respectful. My friends truck was broken into in the parking lot. Papers were pulled from the center console but nothing actually taken. Still unsettling though. I had really liked this hotel however after that experience I won’t be returning

Posted by on Aug 30, 2022

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4 out of 5
Our room was large, had two sinks, a refrigerator, and plenty of space. Our toilet did not work properly the entire time of our stay, called the front desk upon arrival and someone came up to fix it but it wasn't repaired to working condition.

Posted by on Apr 4, 2022

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1 out of 5
First off, i called ahead for a crib, which took us 6 hours and 3 calls later. The handle in the bath tub was broken. There was stains all over the sofa. The doors for the closet were off the tracks. We have 3 children, we asked what time breakfast was so we could make sure we were on time since it was spring break. We were told it was 7:00 when it was actually 6:00. Asked housekeeping for a new pillow and towels they told us that we cannot receive any. I spent a good amount of money for that studio Suite. My entire extended family always use Hampton inn when on vacation or for work. Not sure we will be using Hampton inn again. I think Downtown Omaha Hampton inn, needs extreme work on housekeeping manners, they lack knowledge on frint desk. And it needs maintenance in the rooms. Were not happy we had to spend so much for that kind of service.

Posted by on Mar 20, 2022

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5 out of 5

Posted by on Nov 20, 2021

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5 out of 5
Location is great. The jacuzzi was murky.

Posted by on Sep 30, 2021

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Comment from Hotel Management

Oct 6, 2021 by Hotel Management

Thank you for staying with us! We appreciate your feedback and hope to welcome you back again soon.

About the Hampton Inn & Suites Omaha-Downtown

Location 1212 Cuming St, Omaha, NE 68102

Property Features

Hampton Inn & Suites Omaha-Downtown offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. The business-friendly Hampton Inn & Suites Omaha-Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee. This Omaha hotel is smoke free.

  • 139 guestrooms or units
  • 4 levels
  • Built in 2007
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Omaha Station (2.8 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites Omaha-Downtown offers 139 accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hotel Omaha Downtown
  • Hampton Inn Omaha Downtown
  • Hampton Inn & Suites Omaha - Downtown Hotel Omaha
  • Hampton Inn And Suites Omaha - Downtown
  • Hampton Inn Omaha
  • Omaha Hampton Inn
  • Hampton & Suites Omaha Omaha
  • Hampton Inn & Suites Omaha-Downtown Hotel
  • Hampton Inn & Suites Omaha-Downtown Omaha
  • Hampton Inn Suites by Hilton Omaha Downtown
  • Hampton Inn & Suites Omaha-Downtown Hotel Omaha

You should know

  • Pool access available from 7 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.