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"Wrong room need to 2 beds separate then i get 1 king side for 3 persons, no breakfast the 2 days in my staying " More

By a verified traveler on Mon 11 Nov 2019

Hotel Description

3-star apartment near Disney Springs®

In Kissimmee

Within 9 miles (15 km) of this apartment, you'll find Disney Springs® and Disney's Animal Kingdom® Theme Park. Also within 9 miles (15 km) are Epcot® and Discovery Cove.

Renovated in 2019

This apartment features an outdoor pool and a fitness center. Business travelers can take advantage of the free WiFi in public areas. Free self parking, a garden, and a picnic area are also offered.

Free WiFi, kitchenettes

The soundproofed apartments offer free WiFi and hair dryers. Flat-screen TVs come with cable channels, and other amenities include kitchenettes and washers/dryers.

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Banyan Hotel & MicroSuites ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Banyan Hotel & MicroSuites

Family (2)
2 out of 5
The front desk staff was very friendly and courteous. I am usually not the one to write a review or complain about anything but I had to write about this stay. I would NOT stay here again. The rooms are being renovated but the job isn't being done on decent standards. I specifically chose this hotel because it was close to the Disney and SeaWorld theme parks and MAINLY because my husband and babies suffer from asthma and I noticed these rooms did not have rug. We arrived late at night and when you walk in it looks decent but when you take a closer look the room is not properly cleaned. The bathroom was full of hair (I assume from previous guest). The pillows/sheets smelled like old sweat (I know this because we asked for sheets and they smelled different and clean). The room all in itself felt muggy/humid and smelled like weird. I took off my shoes and walked around in socks and the amount of dust and dirt collected on them was disgusting. They really need to clean these rooms/floors well. We can't complain about breakfast in the morning because it is practically free but don't expect much from this. There was a breakfast attendant and she made sure you signed in. You were not allowed seconds and if you were there too late then you basically were stuck eating just carbs. My mom was helping with my daughters so she went up 2 times to get food and the lady told her she had already eaten (very embarrassing and unprofessional) so she explained why she was getting up again.

Posted by on Dec 9, 2019

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3 out of 5
Wrong room need to 2 beds separate then i get 1 king side for 3 persons, no breakfast the 2 days in my staying

Posted by on Nov 11, 2019

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Banyan Hotel & MicroSuites offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. The business-friendly Banyan Hotel & MicroSuites also features barbecue grills, a garden, and a picnic area. Free self parking is available. A complete renovation of Banyan Hotel & MicroSuites was completed in August 2019. This 3-star Kissimmee apartment is smoke free.

  • 400 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2000
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Banyan Hotel & MicroSuites offers 400 air-conditioned accommodations with washers/dryers and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 3-star apartment have kitchenettes with refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels.

  • In-room kitchenette
  • Washer and dryer
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Bathtub or shower
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 52 per accommodation, per stay
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - 472777570

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 472777570. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - 472777570

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 14 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 52 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banyan Hotel by Hosteeva
  • Banyan & Microsuites Kissimmee
  • Banyan Hotel & MicroSuites Apartment
  • Banyan Hotel & MicroSuites Kissimmee
  • Banyan Hotel & MicroSuites Apartment Kissimmee

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.