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"Parking lot was dark and there was a weird smell on the 3rd floor where our room was. The lady that checked us in was fantastic and the room was gre ... " More

By a verified traveler on Fri 22 Nov 2019

Hotel Description

Enjoy the outdoor pool at this Lake Mary hotel

In Lake Mary

At this Lake Mary hotel, you'll be within 3 miles (5 km) of The Legacy at Alaqua Lakes and 6 miles (10 km) of Wekiwa Springs State Park. Big Tree Park and Mayfair Country Club are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a picnic area, and express check-out are also offered.

Free WiFi, kitchens

The 123 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, coffee/tea makers, and flat-screen TVs with satellite channels. Weekly housekeeping is available.

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$69* Per night/room Aug 16 - Aug 17

Studio Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Bathtub (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Candlewood Suites Lake Mary ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Candlewood Suites Lake Mary

Everyone (3) Couples (3) Family (4)
5 out of 5

Posted by on Jul 8, 2020

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5 out of 5

Posted by on Dec 28, 2019

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4 out of 5
Parking lot was dark and there was a weird smell on the 3rd floor where our room was. The lady that checked us in was fantastic and the room was great.

Posted by on Nov 22, 2019

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5 out of 5
Nice clean place. Some traffic noise from I4. Staff very friendly and helpful. Would have no qualms about recommending this place.

Posted by on Oct 26, 2019

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4 out of 5
Had problems with the electrical in the bathroom. The GFCI kept tripping, preventing the lights from working. The front desk staff was very helpful and moved us to a new room.

Posted by on May 19, 2019

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2 out of 5
There was a condom in the toilet, dirty wash cloth hanging on the shower curtain and lots of black hair on the bathroom floor and tub.

Posted by on Apr 20, 2019

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2 out of 5

Hotel stay

Pros: First floor appearance very nice and smelled clean, second floor very disappointed.
Cons: Beds too hard.
Location: My brother lives near by, shopping.
My mother and I checked in on November 24, 2016, Thanksgiving Day, the receptionist was very nice and the first floor smelled pretty, she gave us our key to the room, room number 229 the hallway had a bad pleasant order; as soon as mother and I walked in it smelled horrible. I call the front desk and told her of the room how bad it smelled, she offer to change my room which was across from it, Room 228, I went down to get the key, the room was much better and smell better. Upon returning to our room we took shower and as we lied down to bed, it was very hard and uncomfortable, but the room next door don't know who were the people woke up mother and I making all kind of noise and like hammering something. As we checked out I told the front desk of the noise and how uncomfortable the bed was, and if it was a full size because I asked for a queen she said "all beds are queen" I told her I have a queen bed and it is bigger than the one we slept in, I know its not there fault but all in all was very disappointed in my stay. Mind you I had spent a night there before last year and I was in the first floor bed was nice and comfortable and very pleasant. The only thing is the bad smell on the hallway 2nd floor.

Posted by on Nov 27, 2016

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1 out of 5

Not worth the money

The hotel had a strong air freshener odor in the lobby. Elevator was loud, small and slow. In the room there was only one main switch to turn on the bathroom light and room light. AC was very loud, I requested a nonsmoking room and my room smell like smoke

Posted by , from Tampa on Jun 28, 2016

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5 out of 5

Very cozy, affordable, and convenient

Pros: Free Internet
This hotel was everything I look for, including the three most important aspects: Price, Cleanliness, and convenient location. Plus they are pet friendly and my dog stayed for just $20 extra!

Posted by , from Florida, USA on Nov 2, 2012

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4 out of 5

Staff was very friendly, made us feel welcome.

Pros: Free breakfast, Free Internet, Quiet
we were looking for a place for entire family that had kithenette's available as well as a pool for the kids- We were not disappointed with our choice of Hotels- The staff was friendly, rooms were clean and the area was nice.

Posted by , from Auburn, MI on Jun 18, 2012

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About the Candlewood Suites Lake Mary

Location 1130 Greenwood Blvd, Lake Mary, FL 32746

Property Features

Candlewood Suites Lake Mary offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 300 square feet (28 square meters). Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites Lake Mary. Self parking is free. This Lake Mary hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Orlando Intl. Airport (MCO) (66.8 km / 41.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Candlewood Suites Lake Mary offers 123 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Lake Mary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Doors to hotel get locked at 11 PM. Guests will need to use the intercom system located at the entrance for access.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per accommodation, per night (maximum USD 150 per stay), plus a deposit of USD 75 per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer

Contactless check-out is available

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 20 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Lake Mary
  • Candlewood Suites Hotel Lake Mary
  • Candlewood Suites Lake Mary
  • Lake Mary Candlewood Suites
  • Candlewood Suites Lake Mary Hotel Lake Mary
  • Candlewood Suites Lake Mary Hotel
  • Candlewood Suites Mary Mary
  • Candlewood Suites Lake Mary Hotel
  • Candlewood Suites Lake Mary Lake Mary
  • Candlewood Suites Lake Mary Hotel Lake Mary

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.