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"Overall a great experience. Room was clean and our daughter loved the water park although the outdoor watet park was closed for painting. " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

Family-friendly 3-star property near The Wheel at ICON Park™

In entertainment district

A stay at this Southwest Orlando property places you within half a mile (1 km) of Ripley's Believe It or Not and 2 miles (3 km) of The Wheel at ICON Park™. Universal Orlando Resort™ and Pointe Orlando are also within 2 miles (3 km).

Free water park, spa tub

Free water park access, 2 restaurants, and 3 outdoor pools are all featured at this property. There's fun for all ages with a children's pool and a theme park shuttle, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 391 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, free local calls, and hair dryers are also available.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
$61* Per night/room Mar 5 - Mar 6

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

CoCo Key Hotel and Water Resort-Orlando ratings based on 81 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for CoCo Key Hotel and Water Resort-Orlando

Everyone (44) Couples (1) Family (29)
5 out of 5
Overall a great experience. Room was clean and our daughter loved the water park although the outdoor watet park was closed for painting.

Posted by , from Cape Coral, Fl. on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Front Office

Hi Joe, We are happy you and your daughter enjoyed the water park and the room as we strive to ensure each guests stay is an outstanding one. We hope to see you in the near future!!

3 out of 5
Overall it was just ok, needs to be remodeled and updated. Requested to move rooms halfway through our stay because of loud neighbors and the staff was very helpful with this.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 2, 2020 by Front Office

Good day, Sorry about the noisy neighbors and I am glad the front office was able to assist you and move rooms. In regards to the rooms I am happy to announce that our resort is currently under renovations to address items in the room. We hope to see you again!

4 out of 5
Great for kids. Super clean and great staff.plenty of space in the room.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 26, 2020 by Front Office

Good day, We are happy you had a great time. We hope to see you in the near future. Safe travels!

1 out of 5
The “heated” outdoor kids pool was freezing cold. The room was dirty, hairs all over the floors, bottoms of feet turned black from the floors.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 26, 2020 by Front Office

Good day, I apologize in regards to the room as that is not type of service we want to provide our guests. This has been addressed with our housekeeping department. We hope to see you in the near future.

3 out of 5
They "inspected" our room to make sure it was clean before we went in. This was to take 10 minutes and they were to call us. An hour later we got a call, when we went to the room the sink was backed up and had what looked to be pineapple in it. Don't expect them to answer the phone at the front desk when calling from inside the hotel or from external either. Housekeeping kept running out of washcloths and didn't restock our room with them. You have to ask for a microwave for your room, and the one we got the turntable didn't work so food did not heat evenly. However - the room was decent (it had been recently remodeled), the breakfast we got for free because of the check-in fiasco was good but not worth paying for (normally $13 per person $5 for kiddos). They have Thrifty, Dollar and Hertz onsite but many times it's cheaper to rent from a different location and return it to the hotel. It's cheaper to rent a car and drive to airport than have a shuttle service pick you up. We used Lyft to get to Universal instead of the shuttle as we didn't want to be at the mercy of the shuttle times. All the employees we met were very nice and tried to be accommodating but I think they are just overwhelmed and under supplied. All in all, I would stay there again as the water park onsite made for a good stay in day and had some fun slides.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 7, 2020 by Front Office

Good day, I want to thank you for your feedback as we don't take this matters lightly and have addressed all your concerns, from the housekeeping cleanliness to the front desk. not answering phone calls. It was great to hear the customer service met your expectations and we look forward to see you in the near future.

3 out of 5
If it wasn’t for the water park, we would not have chosen this hotel. The water park was great for the family. But the rooms were outdated and dirty. Our first room the shower drain and toilet plugged continuously and the carpet was gross. I complained about the bathroom and we were switched to another room. Their was no carpet thankfully but still outdated and not as clean as what it should have been. If they would have did better on cleanliness, my opinion would be better even if the rooms were outdated.

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 7, 2020 by Front Office

Good day, I apologize for the concerns you had with the rooms in regards to the toilet and shower in addition to the carpet. We are undergoing renovations in the very near future and look forward to our updated rooms. We look forward to seeing you in the near future.

2 out of 5
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Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 4, 2020 by Coco Key Hotel

It saddens us to hear you did not have an agreeable experience at our hotel. The hotel is now under new management. The new management company and owners are dedicated to the growth of our gorgeous property. They will be providing major update to the hotel and water park. This will help ensure all of our valued guest staying at the hotel get full usage of any amenities the property has to offers. We want all guest staying with us to have the best possible experience. Rest assuredly we will take steps to mitigate the issue you have mention in your review. Please feel free to contact the hotel or check out our website for the new and exciting changes. We hope you please reconsider staying with use again when we finish all of our thrilling new changes. We know you have a wide assortment of chooses for hotel, and we thank you for your consideration.

4 out of 5
Pool and water slides were great and upkeep and cleanliness of property was very good. Location was very convenient to restaurants.

Posted by , from San Antonio on Dec 26, 2019

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Comment from Hotel Management

Dec 26, 2019 by briana

Thank you for staying with us at our hotel and water resort. We are so pleased that you've allowed us an opportunity to host you.

5 out of 5
We will be back my boys loved it and the music made them feel like home....

Posted by on Nov 11, 2019

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Comment from Hotel Management

Dec 7, 2019 by osinkler

Hello Esteemed guest. We are glad you enjoyed your stay with us so much you have given us five-star review. We hope you will come back to visit us again in the near future. Please tell your friends and family as well. We are glad to have as many people as possible to come stay with us and enjoy our multitude of amenities. The hotel is now under new management. The new management company and owners are dedicated to the growth of our gorgeous property. They will be providing major update to the hotel and water park. So please come back to visit us as we grow in new and exciting way. On behalf of Coco key, I would like to thank you for choosing to stay with us we know you have a variety of hotel to choose from, and we thank you for choosing us.

4 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Dec 7, 2019 by osinkler

Hello Esteemed guest. We are glad you enjoyed your stay with us so much that you have given us remarkable 4 our of 5 review. We hope you will come back to visit us again in the near future. Please tell your friends and family as well. We are glad to have as many people as possible to come stay with us and enjoy our multitude of amenities. The hotel is now under new management. The new management company and owners are dedicated to the growth of our gorgeous property. They will be providing major update to the hotel and water park. So please come back to visit us as we grow in new and exciting way. On behalf of Coco key, I would like to thank you for choosing to stay with us we know you have a variety of hotel to choose from, and we thank you for choosing us.

About the CoCo Key Hotel and Water Resort-Orlando

Location 7400 International Dr, Orlando, FL 32819

Property Features

CoCo Key Hotel and Water Resort-Orlando offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this property measures 5000 square feet (465 square meters) and includes conference space. A children's pool, a fitness center, and a terrace are also featured at the family-friendly CoCo Key Hotel and Water Resort-Orlando. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Orlando property.

  • 391 guestrooms or units
  • 5 levels
  • 8 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1971
  • Bar by the pool
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (24.2 km / 15.1 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

CoCo Key Hotel and Water Resort-Orlando offers 391 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orlando property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Tradewinds - This restaurant specializes in American cuisine and serves breakfast only.

Calalloo Grill - This family restaurant specializes in American cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Poolside Tiki Bar - This bar specializes in American cuisine and serves lunch and dinner. Open select days.

Wet Rooster Tiki Bar - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a spa tub, and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 32.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Children's club/arcade access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 for adults and USD 4.95 for children (approximately)
  • Self parking fee: USD 10 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CoCo Key Hotel & Water Resort-Orlando
  • CoCo Key Hotel Resort-Orlando
  • CoCo Key Resort-Orlando
  • CoCo Key Water Hotel
  • CoCo Key Water Resort-Orlando
  • CoCo Resort-Orlando
  • CoCo Water Resort-Orlando
  • Hotel CoCo Key Resort-Orlando
  • Key Resort-Orlando
  • Water Resort-Orlando
  • CoCo Key Hotel Water Resort-Orlando
  • CoCo Key Hotel Water
  • CoCo Key Hotel Water Resort Orlando
  • Coco Key Water Orlando Orlando
  • CoCo Key Hotel Water Resort Orlando
  • CoCo Key Hotel and Water Resort-Orlando Hotel
  • CoCo Key Hotel and Water Resort-Orlando Orlando
  • CoCo Key Hotel and Water Resort-Orlando Hotel Orlando

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.