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4.3 out of 5

"The staff were efficient and the room was very nice and spacious. The down side is that they want you to go to a two hour sales pitch for becoming wh ... " More

By a verified traveler on Wed 23 May 2018

Hotel Description

Family-friendly 3-star hotel near Disney's Typhoon Lagoon Water Park

In shopping district

You'll find Disney Springs® and Orlando Vineland Premium Outlets within 3 miles (5 km) of this Orlando hotel. Disney's Typhoon Lagoon Water Park and Disney's Lake Buena Vista Golf Course are also within 3 miles (5 km).

Family-friendly fun

This hotel features an outdoor pool, an outdoor tennis court, and a restaurant. There's fun for all ages with mini golf and a children's pool, and families will appreciate the picnic area. Enjoy the fitness center and perks like free self parking and free WiFi.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 336 guestrooms also offer free WiFi and TVs. DVD players, microwaves, and premium bedding are also available.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$79* Per night/room Jan 23 - Jan 24

Standard Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Condo (Run of the House)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Suite, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Cypress Pointe Resort by Diamond Resorts ratings based on 52 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cypress Pointe Resort by Diamond Resorts

Everyone (30) Couples (5) Family (16)
4 out of 5
Nice rooms. Great price. Could use some extra cleaning (cobwebs on ceiling).

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 15, 2020 by Hperdomo

Thanks for staying with us. We appreciate your feedback!

5 out of 5
I truly enjoyed my stay at this property. Great location, great staff, excellent accommodations, near main attractions and eatery’s. Hope to make plans to stay again.

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 21, 2019 by Roosevelt

Thanks for staying with us. We appreciate your feedback!

4 out of 5
we liked the location, room, pool, and staff. We did NOT like that you can hear everyone and everything going on outside the room and in the rooms next door. It was so noisy. There was people hanging around outside our area at midnight and later and no one came to quiet them down. We could not sleep with all the noise. The family in the next room were up all night talking and we could hear them perfectly. It was so bad we went and stayed elsewhere just to get some sleep. Too bad because everything else was great. I wished the security or staff quieted things down after 10 PM. We came back for our last night there and it was still noisy. not good.

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 4, 2019 by FD TEAM

Thank you for your feedback. We will forward your comment to our security team. Regards.

5 out of 5

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 3, 2019 by Alexandra

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Loved this hotel. Very clean and quite romantic room with the large tub. Loved the heated pool and large hot tub. Waking distance from restaurants and close to Disney 15-20 min drive to any park. We would 100% stay there again just watch out and don't answer calls from concierge or they will call you a million times asking you to watch a timeshare presentation.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by CarlaRodriguez

Thank you for staying with us. We appreciate your feedback!

5 out of 5
Quiet clean felt like home. Staff was friendly and was ready to assist

Posted by on Oct 24, 2019

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Comment from Hotel Management

Oct 24, 2019 by Lori L

Thank you for the feedback regarding your recent visit to Cypress Pointe. We are pleased that you enjoyed your stay and look forward to your return – soon we hope!

5 out of 5

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 5, 2019 by Hperdomo

Thanks for staying with us. We appreciate your feedback!

1 out of 5
I fear I may have become a victim of a scam and possible identity theft during my stay at Cypress Pointe Resort by Diamond Resorts. Future vacationers please be extra careful. The staff at Diamond Resorts' time-share actively incorporate unethical sales and quality assurance practices, discrepancies between verbal sales and literature after closing. Lastly, they do not honor their words. Ines Elbanna (Sales Person) - Sales misrepresentation Tamara West (Sales Manager) - Improper credit score fulfillment, misleading information Jose (Vice President of Sales) - Improper training and mis-management of Sales Staff Zadith Malave (Quality Assurance Representative) - Dishonorable code of conduct and violation of personal rights. Misleading and manipulative Chaerella (Financial Services - phone) - very rude, confrontational, unprofessional and ignorant of my plea for assistance I sincerely hope Travelocity was unaware of these unethical practices and I hope future vacationers will not be subjected to this situation during their vacation. What seemed like a relaxing place became a vacationer's nightmare. My vacation nightmare.

Posted by , from New York on Sep 3, 2019

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4 out of 5

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 13, 2019 by Hperdomo

Thanks for staying with us. We appreciate your feedback

2 out of 5
This hotel does not have elevators and the washing machine was broken.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 11, 2019 by Shanice

Thank you for your feedback. Ground floor suites are available upon requests and are subject to availability. This can be coordinated with the front desk if requested and brought to our attention. Also, for any maintenance issues, we have an engineering team ready to assist with any repairs. This has to be repaired to our team during your stay to be corrected. Thank you for choosing Diamond Resorts.

About the Cypress Pointe Resort by Diamond Resorts

Location 8651 Treasure Cay Lane, Orlando, FL 32836

Property Features

Cypress Pointe Resort by Diamond Resorts offers its guests an outdoor pool, a children's pool, an outdoor tennis court, and a waterslide. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. There's an onsite business center. WiFi is free in public spaces. A spa tub, a fitness center, and tour/ticket assistance are also featured at the family-friendly Cypress Pointe Resort by Diamond Resorts. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. This 3-star Orlando hotel is smoke free.

  • 336 guestrooms or units
  • 3 levels
  • 8 buildings
  • Built in 1992
  • Dining venue
  • Coffee shop
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Playground on site
  • Miniature golf on site
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (24.5 km / 15.2 mi)
  • Parking: Free self parking

Room Amenities

Cypress Pointe Resort by Diamond Resorts offers 336 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Cable television is provided. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

  • Deep soaking tub
  • HD television
  • Cable channels
  • DVD player
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Cafe Pointe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Basketball on site
  • Volleyball on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Guests travelling with a service animal must contact the property prior to arrival. Contact the property using the information on the reservation confirmation received after booking.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 19.07 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Partner property pool access
  • Nearby fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 for adults, USD 5 and USD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cypress Pointe
  • Cypress Pointe Orlando
  • Cypress Pointe Resort
  • Cypress Pointe Resort Orlando
  • Cypress Resort
  • Cypress Point Resort
  • Cypress Pointe Grand Villas
  • Cypress Pointe Grande Hotel
  • Cypress Pointe Grande Resort
  • Cypress Pointe Hotel Orlando
  • Cypress Pointe Resort Diamond Resorts Orlando
  • Cypress Pointe Resort Diamond Resorts
  • Cypress Pointe Diamond Resorts Orlando
  • Cypress Pointe Diamond Resorts
  • Cypress Pointe Resort by Diamond Resorts
  • Cypress Pointe Resort by Diamond Resorts Hotel
  • Cypress Pointe Resort by Diamond Resorts Orlando
  • Cypress Pointe Resort by Diamond Resorts Hotel Orlando

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.