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4.8 out of 5

"Everything was excellent about this resort and the staff! We can’t wait to visit again! " More

By a verified traveler on Tue 24 May 2022

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Hotel Description

3.5-star beach resort near Disney's Palm Golf Course

Bay Lake stay

Your stay at this Bay Lake resort places you within 2 miles (3 km) of Disney's Palm Golf Course and Disney's Magnolia Golf Course. Also, Magic Kingdom® Park is within 2 miles (3 km) and Epcot® is within 6 miles (10 km).

Full-service spa, fitness center

A full-service spa, 7 restaurants, and 2 outdoor pools are all featured at this Victorian resort. Bring the family and enjoy the children's pool, free theme park shuttle, and kid-friendly dining. Traveling on business? Take advantage of the express check-in, express check-out, and valet parking.

Disney's Grand Floridian Resort & Spa ratings based on 23 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Disney's Grand Floridian Resort & Spa

Everyone (11) Couples (3) Family (5)
5 out of 5
Everything was excellent about this resort and the staff! We can’t wait to visit again!

Posted by on May 24, 2022

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5 out of 5

Posted by on Nov 2, 2021

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5 out of 5

Posted by on Jul 22, 2021

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5 out of 5
All staff does an amazing job when it comes to customer service, keeping the outside grounds Beautiful, keeping the inside clean and bright. I would recommend staying at The Grand Floridian to everyone;)

Posted by on Jun 23, 2021

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5 out of 5
we had a wonderful sorry free trip!

Posted by on May 23, 2021

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4 out of 5
Beautiful!! Just kids woke us up heard them in the rooms next to us

Posted by on May 9, 2021

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5 out of 5

Posted by on Apr 4, 2020

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5 out of 5
Attention to detail and service were exceptional. We always love it there

Posted by on Jan 19, 2020

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5 out of 5
I have not stayed at this property since I was a boy, back in 1986. I always wanted to stay here again and and did so this past week with my family. Our stay was brief, but first class in every way. There was a miscommunication about pool hours at check in. When we discovered the error, the hotel staff so very kind to remedy the situation with some extra fast passes. It made our whole day at Magic Kingdom so much better. The rooms are nice and spacious and very well-kept. This is truly the best place to stay on Disney property, especially if you appreciate elegance and a traditional aesthetic.

Posted by , from Pinehurst, NC on Jan 18, 2020

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5 out of 5

Posted by on Jan 16, 2020

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About the Disney's Grand Floridian Resort & Spa

Location 4401 Grand Floridian Way, Lake Buena Vista, FL 32830

Property Features

Disney's Grand Floridian Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a fitness center. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A children's pool, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Disney's Grand Floridian Resort & Spa. For a fee, parking is available. This Victorian Lake Buena Vista resort is smoke free.

  • 867 guestrooms or units
  • 5 levels
  • 6 buildings
  • 7 dining venues
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free theme park shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Disney's Grand Floridian Resort & Spa offers 867 accommodations with MP3 docking stations and safes. Rooms open to balconies. Cable television is provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • MP3 dock
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Victoria and Albert - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Citricos - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Narcoosee - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

1900 Park Fare - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Grand Floridian Cafe - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–30 per person
  • Self parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Disney's Grand Floridian Lake Buena Vista
  • Disney's Grand Floridian Resort Spa
  • Disney's Grand Floridian Resort Hotel
  • Disney's Grand Floridian Resort Hotel Lake Buena Vista
  • Disney's Grand Floridian Resort Lake Buena Vista
  • Floridian
  • Floridian Resort
  • Disney Grand Floridian Hotel
  • Disney Grand Floridian Resort
  • Disneys Grand Floridian Hotel
  • Grand Floridian Disney
  • Grand Floridian Hotel Orlando
  • Grand Floridian Orlando
  • Grand Floridian Resort
  • Disney's Florian Buena Vista
  • Disney's Grand Floridian & Spa
  • Disney's Grand Floridian Resort Spa
  • Disney's Grand Floridian Resort & Spa Hotel
  • Disney's Grand Floridian Resort & Spa Lake Buena Vista
  • Disney's Grand Floridian Resort & Spa Hotel Lake Buena Vista

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.