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4.4 out of 5

"Clean, updated, friendly staff everywhere. Great food at the cafe. Wonderful experience. " More

By a verified traveler on Fri 10 Dec 2021

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Hotel Description

Family-friendly 3.5-star hotel near Walt Disney World® Resort

Golden Oak stay

At this Golden Oak hotel, you'll be well placed to visit Walt Disney World® Resort and Walt Disney World® area, both within a 5-minute walk. Grand Cypress Golf Club and Disney's Lake Buena Vista Golf Course are also within 3 miles (5 km).

Marina, dining

This smoke-free hotel features a marina, 6 outdoor pools, and a restaurant. There's fun for all ages with a children's pool and a theme park shuttle, and in-room childcare is an added bonus. You'll appreciate the spa tub, poolside bar, and laundry facilities.

Disney's Port Orleans Resort - Riverside ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Disney's Port Orleans Resort - Riverside

Everyone (12) Couples (2) Family (4)
1 out of 5

Posted by on Oct 5, 2022

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5 out of 5
Clean, updated, friendly staff everywhere. Great food at the cafe. Wonderful experience.

Posted by , from San Bernardino on Dec 10, 2021

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5 out of 5
Great proximity to Disney Springs. Great paved walking paths. I wish this hotel had balconies or a window not beside the entry door.

Posted by , from Raleigh on Jan 11, 2020

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4 out of 5
Beautiful setting and location. Minor issue: need better auto coffee maker.

Posted by on Jan 7, 2020

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5 out of 5
i liked the location and the staff. I wish there were more activities with prizes for the kids.

Posted by on Sep 30, 2019

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4 out of 5
ok location limited dining selections good cleanliness

Posted by on May 29, 2019

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5 out of 5
This was our first time staying at this hotel. The grounds were beautiful and

Posted by on May 20, 2019

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5 out of 5
Nothing I didn't like. We have stayed here every year for 22 years and it is always consistent. Don't like the general soap containers for everyone to use instead of the individual ones but other than that everything was fine.

Posted by on May 17, 2019

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3 out of 5
The rooms are small, cramped and the acoustics are not the best. We heard our neighbors toilets flushing, shower running...

Posted by on Apr 23, 2019

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5 out of 5
We love the convenience of this hotel and it’s ameni

Posted by on Jan 24, 2019

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About the Disney's Port Orleans Resort - Riverside

Location 1251 Riverside Dr, Lake Buena Vista, FL 32830

Property Features

Disney's Port Orleans Resort - Riverside offers its guests a marina, 6 outdoor swimming pools, a waterslide, and a spa tub. There's a restaurant on site. You can enjoy a drink at the pool bar. A children's pool, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Disney's Port Orleans Resort - Riverside. Parking is available for a fee. This 3.5-star Lake Buena Vista hotel is smoke free.

  • 2048 guestrooms or units
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 6
  • Children's pool
  • Waterslide
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free theme park shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Disney's Port Orleans Resort - Riverside offers 2048 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. This Lake Buena Vista hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:30 AM.

Disney's Port Orleans Resort - Riverside has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Surfing/bodyboarding nearby
  • Kayaking on site
  • Skydiving nearby
  • Motor boating on site
  • Playground on site
  • Rowing or canoeing on site
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Personal motorized watercraft on site
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5–30 per person
  • Self parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Disney's Port Orleans
  • Disney's Port Orleans Resort
  • Disney's Port Orleans Resort Riverside Hotel
  • Disney's Port Orleans Resort Riverside Hotel Lake Buena Vista
  • Disney's Port Orleans Resort Riverside Lake Buena Vista
  • Disney's Orleans Riversi Buen
  • Disney's Port Orleans Riverside Resort
  • Orleans Riverside
  • Orleans Riverside Resort
  • Disney's Port Orleans Riverside Lake Buena Vista
  • Disney's Orleans Riverside
  • Disney's Port Orleans Resort Riverside
  • Disney's Port Orleans Resort - Riverside Hotel
  • Disney's Port Orleans Resort - Riverside Lake Buena Vista
  • Disney's Port Orleans Resort - Riverside Hotel Lake Buena Vista

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.