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4.1 out of 5

"Great room at a great price!!! We loved the location (walking distance to Disney Springs). The suite gives you plenty of room to spread out and re ... " More

By a verified traveler on Tue 17 Apr 2018

Hotel Description

Family-friendly 3.5-star resort near Disney Springs®

In Lake Buena Vista

Within 2 miles (3 km) of this Lake Buena Vista resort, you'll find Disney Springs® and Disney's Lake Buena Vista Golf Course. Also, Orlando Vineland Premium Outlets is within 3 miles (5 km) and Disney's Hollywood Studios® is within 6 miles (10 km).

2 outdoor tennis courts

2 outdoor tennis courts, an outdoor pool, and a 24-hour fitness center are all featured at this smoke-free resort. Bring the family and enjoy the children's pool, free theme park shuttle, and playground. Unwind with a drink at one of the 2 bars/lounges and enjoy freebies like WiFi in public areas and an area shuttle.

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 229 guestrooms also offer MP3 docks and LCD TVs with cable channels. Other amenities include dining areas, WiFi, and wired Internet.

Suite, 1 Bedroom (with Sofa)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$98* Per night/room Dec 18 - Dec 19

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

DoubleTree Suites by Hilton Orlando - Disney Springs® Area ratings based on 58 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree Suites by Hilton Orlando - Disney Springs® Area

Everyone (11) Family (2)
5 out of 5
staff was very friendly, and accommodating. Broken loose pavers around the pool area- dangerous for kids

Posted by on Sep 26, 2019

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Comment from Hotel Management

Sep 27, 2019 by Carlos Cruz

Thank you so much for that wonderful feedback! Safe travels!

3 out of 5
Hotel is over used and with old furniture and the suite had a bad smell. The amenities in room are just 2 small bottles of water for 5 persons

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 26, 2019 by Krystal VanBuren, Night Manager

Thank you for choosing the DoubleTree Suites by Hilton Orlando - Disney Springs Area. I am sorry to see your recent stay did not meet your expectations, and will most definitely pass on your feedback to our Chief Engineer and Executive Housekeeper so necessary improvements can be made.

5 out of 5
Check in was fast and good customer service. Convenient to local attractions.

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 4, 2019 by Krystal VanBuren, Night Manager

Thank you for staying with us at DoubleTree Suites by Hilton Orlando - Disney Springs Area! I am delighted to see your recent stay was a great one and can't wait to see you again in the future!

2 out of 5
Main issue was not getting Hilton Honors Points. I was not aware of a policy change precluding points for travelocity bookings.

Posted by on May 21, 2019

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Comment from Hotel Management

May 24, 2019 by Krystal VanBuren, Night Manager

Thank you for staying with us at the DoubleTree Suites by Hilton Orlando - Disney Springs Area! I'm sorry Hilton does not allow guests booking via third party to receive Hilton Honors points, but we hope this does not stop you from visiting us again in the future!

3 out of 5

Posted by on Feb 18, 2019

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Comment from Hotel Management

Apr 2, 2019 by Laetitia

Thank you for staying with us. Sorry we missed the chance to meet or exceed your expectations.

5 out of 5
Great room at a great price!!! We loved the location (walking distance to Disney Springs). The suite gives you plenty of room to spread out and relax without being cramped in a small hotel room with children. We loved having a nice sized mini-fridge and my daughter thought the pull out couch was fun. There was ample space for our pack 'n play too. We ate in the hotel restaurant and the food was very good. Wait staff was friendly and attentive. The splash pad wasn't exactly what I expected and the pool was on the cold side (mid April). There is a daily fee to park. You also have to pay for WiFi daily.

Posted by , from Florida on Apr 17, 2018

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2 out of 5

Hairy bathroom

Pros: Close to Disney world
Cons: Cleaner rooms and better housekeeping
I chose this hotel based on positive reviews and I was disappointed with what I spent on room. The most important thing to me other than safety is a clean room. There was apparently a rush job on the cleaning of this room, mostly the bathroom. There were hairs all over the place. I requested it to be cleaned but gave up after waiting 45 minutes and took my shower and cancelled service. I could have paid half the price and gotten better service. Very disappointing for a Hilton property!

Posted by , from San Diego on Feb 4, 2018

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5 out of 5
We had a very good experience! The staff were all very helpful! The only thing I would like better is lower price on breakfast buffet.

Posted by , from texas on Jan 3, 2018

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5 out of 5

Great price, great location, great service

We stayed for 6 nights while visiting the Disney parks. I couldn't have asked for a better experience. The staff was friendly and accomodating, every bit as great of service as a Disney Resort at a fraction of the price. The room itself was so big and comfortable. We could hear the children upstairs but only a few times and it was muffled enough it didn't disturb our 2 year-old napping. The shuttles run every 30 minutes to the parks which is such an advantage. Some other hotels in the area say they have park shuttles, but then they only run once or twice a day. The shuttles were consistent and efficient, we could go back and forth to the parks easily. They also started running before the parks opened which have us plenty of time to get there to see the opening ceremony. I couldn't imagine paying five to six times as much to stay in a luxury Disney Resort when there is such a great hotel so close by. They have a great breakfast Buffett with an omelet station for around 20$ a person. There was also a 24 hour grocery store along with restaurants and such that was,within walking distance and off Disney property so they were a little more affordable. It only took us ten minutes to walk to those restaurants and there was sidewalk the whole way. Great location, great price, great service!

Posted by , from louisville, ky on Sep 14, 2017

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2 out of 5
Would not recommend this hotel to many problems incorrect information given

Posted by on Aug 17, 2017

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About the DoubleTree Suites by Hilton Orlando - Disney Springs® Area

Location 2305 Hotel Plaza Blvd, Lake Buena Vista, FL 32830

Property Features

DoubleTree Suites by Hilton Orlando - Disney Springs® Area offers its guests an outdoor pool, a children's pool, outdoor tennis courts, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. A business center, limo/town car service, and a meeting room are available. Event space at this resort measures 3,556 square feet (0 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly DoubleTree Suites by Hilton Orlando - Disney Springs® Area. Parking is available for a fee. This 3.5-star Lake Buena Vista resort is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 3,556 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1987
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Separate living room1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Free area shuttle
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (27 km / 16.8 mi)
  • Property shuttles: Free area shuttle and theme park shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree Suites by Hilton Orlando - Disney Springs® Area offers 229 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate living rooms and are furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels, video-game consoles, and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lake Buena Vista resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers, safes, and phones. Housekeeping is provided daily.

  • Dining room
  • Living room
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 10 AM.

EverGreen Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 13.50 per accommodation, per night

The resort fee includes:

  • Shuttle service
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 12.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 (rates may vary)
  • Self parking fee: USD 20.00 per day
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Suites by Hilton Orlando Disney Springs™ Area
  • DoubleTree Suites Hilton Orlando Disney Springs® Area Resort
  • DoubleTree Suites Hilton Orlando Disney Springs® Area
  • DoubleTree Suites Hilton Lake Buena Vista
  • DoubleTree Suites Hilton Orlando Hotel Lake Buena Vista
  • DoubleTree Suites by Hilton Orlando Disney Springs(tm) Area
  • DoubleTree Suites Hilton Orlando Lake Buena Vista
  • DoubleTree Suites Lake Buena Vista
  • DoubleTree Suites Orlando Lake Buena Vista
  • DoubleTree Suites by Hilton Orlando Lake Buena Vista
  • DoubleTree Suites by Hilton Orlando Disney Springs® Area

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.