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"Very clean and simple looking. Room was very clean and nice. " More

By a verified traveler on Tue 19 Jan 2021

Hotel Description

Family-friendly 3-star hotel near Universal Orlando Resort

In shopping district

Within a 15-minute walk of this Southwest Orlando hotel, you'll find Universal Orlando Resort and Universal Studios Florida. Orlando International Premium Outlets and Universal CityWalk are also within 2 miles (3 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. There's fun for all ages with a children's pool and a theme park shuttle, and barbecue grills are available on site. Enjoy the 24-hour fitness center and perks like free WiFi.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 390 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Room service, coffee/tea makers, and pillow menus are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$60* Per night/room Feb 28 - Mar 1

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premium Suite, Multiple Beds (4 Double Beds)

Bed Count 4 Full Beds Maximum Occupancy 8 Max

Premium Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn & Suites Across From Universal Orlando ratings based on 31 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn & Suites Across From Universal Orlando

Everyone (16) Couples (2) Family (11)
5 out of 5
Very clean and simple looking. Room was very clean and nice.

Posted by on Jan 19, 2021

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Comment from Hotel Management

Jan 26, 2021 by Kesa R

Thank you for the 5 star rating. We hope to see you again soon! Best, Kesa R

4 out of 5

Posted by on Jan 3, 2021

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Comment from Hotel Management

Jan 26, 2021 by Kesa R

Thank you for the 4 star rating!

4 out of 5

Posted by on Sep 8, 2020

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Comment from Hotel Management

Sep 17, 2020 by Claudine Binz, General Manager

Thank you for the 4 out of 5! We do hope that you will give us another chance to welcome you back again soon!

3 out of 5
I had to pay $19 to park and the person checking me in was not pleasant at all! The toilet was broken and when I called to check out they hung up on me.

Posted by on Sep 8, 2020

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Comment from Hotel Management

Sep 17, 2020 by Claudine Binz, General Manager

Dear Anonymous, Thank you for taking the time to write about your stay with us. These experiences with the staff are not what our expectation are and I have shared this review with the team. I do hope that you give us another chance to see that this is not the level of service we pride ourselves on providing.

4 out of 5

Posted by on Sep 8, 2020

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Comment from Hotel Management

Sep 17, 2020 by Claudine Binz, General Manager

Thank you for the 4 out of 5! I do hope we have another chance to welcome you back again soon!

5 out of 5
The hotel could use more parking. Everything else was nice

Posted by on Mar 4, 2020

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1 out of 5
Nothing it was worse then a motel 6 parts of the AC on the floor. Head board ripped

Posted by on Feb 19, 2020

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5 out of 5
Convenient location to many places and knowledgable staff.

Posted by , from N.C. on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Claudine Binz

Thank you for the 5 out of 5 Brian! I do hope you stay with us again soon! Claudine Binz, General Manager

4 out of 5

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 6, 2020 by ClaudineBinz

Thank you for the 4 out 5 for your stay. We look forward to welcoming you back again soon. Yours in Hospitality, Claudine Binz, General Manager

3 out of 5
Good location. Rooms out-dated. Toilet handle would fall out while flushing

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 6, 2020 by ClaudineBinz

Thank you for writing about your experience while you stayed with us. I am disappointed to hear about the issues you encountered. The hotel just went through a Ownership and Management change at the end of January, and we have many updates planned over the next several months. I do hope you will stay with us again to see all of the changes planned. Yours in Hospitality, Claudine Binz, General Manager

About the Holiday Inn & Suites Across From Universal Orlando

Location 5905 S Kirkman Rd, Orlando, FL 32819

Property Features

Holiday Inn & Suites Across From Universal Orlando offers its guests an outdoor pool, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 11000 square feet (1022 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Holiday Inn & Suites Across From Universal Orlando. For a fee, parking is available. This 3-star Orlando hotel is smoke free.

  • 390 guestrooms or units
  • 10 levels
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Orlando International Airport (MCO) (22.5 km / 14 mi)
  • Property shuttles: Free theme park shuttle; area shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn & Suites Across From Universal Orlando offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

TGI Friday - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 3:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Maximum 2 per room (weight limit: 65 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Number of children who can stay free - 3
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.00 per person (approximately)
  • Secured self parking fee: USD 17.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Orlando Universal
  • Holiday Inn Orlando Universal Hotel
  • Hotel Holiday Inn Orlando Universal
  • Holiday Inn Across Universal Orlando Hotel
  • Holiday Inn Across Universal Hotel
  • Holiday Inn Across Universal Orlando
  • Holiday Inn Across Universal
  • Holiday Inn & Suites Across From Universal Orlando Hotel
  • Holiday Inn & Suites Across From Universal Orlando Orlando
  • Holiday Inn & Suites Across From Universal Orlando Hotel Orlando

You should know

  • Pool access available from 9 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.