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4.3 out of 5

"I was really impress in how safe the hotel made us feel during our stay. Everywhere you went there was a sanitation area. Staff were really friendly a ... " More

By a verified traveler on Tue 08 Sep 2020

Hotel Description

Family-friendly 4-star resort near Disney Springs®

On lake

You'll find Disney Springs® and Orlando Vineland Premium Outlets within 3 miles (5 km) of this resort. Discovery Cove and Aquatica are also within 6 miles (10 km).

18-hole golf course

This smoke-free resort features a golf course, a full-service spa, and a marina. There's fun for all ages with a children's club and mini golf, and in-room childcare is an added bonus. Enjoy the 3 outdoor pools and free perks like WiFi in public areas and a theme park shuttle.

Free WiFi, iPod docks

The 779 individually decorated guestrooms offer free WiFi and iPod docks. Flat-screen TVs come with cable channels, and other amenities include balconies and 24-hour room service.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$120* Per night/room Dec 2 - Dec 3

Room, 1 King Bed, Accessible (with Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Bi Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (VIP)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Double Beds, Accessible (Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Grand Cypress ratings based on 36 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Grand Cypress

Everyone (20) Couples (2) Family (12)
2 out of 5
Nice clean place.. parking situation is horrible. Plan on long walk to and from your car.

Posted by on Oct 19, 2020

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Comment from Hotel Management

Oct 19, 2020 by Hyatt Regency Grand Cypress

Hi - Thank you for staying with us and leaving your feedback. We hope to see you again soon

5 out of 5
I was really impress in how safe the hotel made us feel during our stay. Everywhere you went there was a sanitation area. Staff were really friendly and helpful. I was really happy we my stay.

Posted by , from Miami on Sep 8, 2020

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Comment from Hotel Management

Sep 9, 2020 by Hyatt Regency Grand Cypress

Hi Kathy - Thank you so much for taking the time to leave us a such a nice review. We are so glad that you enjoyed your stay. Hope to see you again soon!

5 out of 5

Posted by on Aug 16, 2020

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Comment from Hotel Management

Aug 17, 2020 by Hyatt Regency Grand Cypress

Thanks so much for taking the time to review our hotel! We greatly appreciate it and hope to see you again soon.

3 out of 5

Posted by on Aug 4, 2020

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Comment from Hotel Management

Aug 4, 2020 by Hyatt Regency Grand Cypress

Thank you for taking the time to leave a review about our Resort. It seems like we may not have met all of your needs based on the review and for that we are sorry. We do hope that you come back to see us again soon.

3 out of 5
Was fast check in, but my reservation didn’t come up on computer the way I made it. It had us with 2 separate reservations and didn’t show up pool view. I had already paid for it once and felt paying again was deceiving but was not going to ruin stay over 40.00.

Posted by on Jul 4, 2020

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Comment from Hotel Management

Jul 4, 2020 by Hyatt Regency Grand Cypress

Thanks for taking the time and leaving your feedback. We will look into it and reach out to Travelocity to see what can be done so it won’t happen again. We hope the rest of your stay was enjoyable and you will come see us again soon!

5 out of 5
The room was big and well laid out. The landscaping on the grounds was very nice. The breakfast buffet was really good.

Posted by on Feb 29, 2020

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5 out of 5
Lovely facility. Clean, nicely appointed. Staff pleasant and helpful.

Posted by , from Carolina Shores NC on Feb 12, 2020

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4 out of 5

Posted by on Feb 12, 2020

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1 out of 5
Absolutely unbelievable the $39 resort fee that is charged on top of the exuberant price they charge for an off Disney property. Never used one thing that the resort fee is charged for. Not one! Highway robbery!

Posted by on Feb 10, 2020

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5 out of 5
Customer service and room was great, shower was leaky got water everywhere

Posted by on Dec 22, 2019

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About the Hyatt Regency Grand Cypress

Location One Grand Cypress Blvd, Orlando, FL 32836

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

Hyatt Regency Grand Cypress offers its guests a full-service spa, a golf course, a marina, and 3 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this resort measures 65,000 square feet (6 square meters) and includes conference space. A 24-hour health club, a spa tub, and spa services are also featured at the family-friendly Hyatt Regency Grand Cypress. A roundtrip airport shuttle and an area shuttle are available for a fee. For a fee, parking is available. This 4-star Orlando resort is smoke free.

  • 779 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 3 bars or lounges
  • 65,000 sq ft of conference space
  • 6 sq m of conference space
  • Built in 1984
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Outdoor tennis courts - 12
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Orlando Intl. Airport (MCO) (27.2 km / 16.9 mi)
  • Property shuttles: Free theme park shuttle; airport shuttle and area shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hyatt Regency Grand Cypress offers 779 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

LakeHouse - This restaurant serves breakfast, lunch, and dinner.

Hemingways - Overlooking the pool, this restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

Trellises Lounge - Onsite lobby lounge. Open daily.

On the Rocks - This poolside bar serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 12 outdoor tennis courts. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a 24-hour health club and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Fishing on site
  • Water skiing nearby
  • Miniature golf on site
  • Golfing on site
  • Hiking/biking trails on site
  • Rock climbing on site
  • Tennis lessons on site
  • Volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Sailing on site
  • Basketball on site
  • Bicycle rentals on site
  • Personal motorized watercraft on site

Spa Services

Marilyn Monroe Spa has 7 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Number of treatment rooms 7
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per accommodation, per week, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.75 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 29.00 for adults and USD 14.50 for children (approximately)
  • Secured self parking fee: USD 25.00 per night (in/out privileges)
  • Covered valet parking fee: USD 37.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per week plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 65.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cypress Grand Hyatt
  • Grand Cypress
  • Grand Cypress Hyatt
  • Grand Cypress Hyatt Regency
  • Grand Hyatt Cypress
  • Hyatt Regency Grand
  • Hyatt Regency Grand Cypress
  • Hyatt Regency Grand Cypress Hotel
  • Hyatt Regency Grand Cypress Hotel Orlando
  • Hyatt Regency Grand Cypress Orlando
  • Grand Hyatt Orlando
  • Hyatt Orlando
  • Hyatt Grand Cypress
  • Hyatt Regency Grand Cypress Resort Orlando
  • Hyatt Regency Grand Cypress Resort
  • Hyatt Regency Cypress Resort
  • Hyatt Grand Cypress
  • Hyatt Regency Hotel Orlando
  • Hyatt Orlando
  • Grand Hyatt Orlando
  • Hyatt Hotel Orlando
  • Hyatt Regency Cypress Orlando
  • Hyatt Regency Grand Cypress Resort
  • Hyatt Regency Grand Cypress Orlando
  • Hyatt Regency Grand Cypress Resort Orlando

You should know

  • Pool access available from 7 AM to midnight.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.