For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
You'll find Old Town and Fun Spot America within 2 miles (3 km) of this Kissimmee hotel. Lake Buena Vista Factory Stores and Congo River Golf are also within 2 miles (3 km).
Renovated in 2016
This hotel features an outdoor pool and a 24-hour fitness center. There's fun for all ages with a free kid's club and a playground, and families will appreciate the onsite laundry facilities. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking.
Free WiFi, comfy beds
The 170 individually decorated guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include refrigerators and minibars.
Magic Moment Resort and Kids Club ratings based on 83 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Magic Moment Resort and Kids Club
Everyone (40)Couples (6)Family (25)
5 out of 5
Posted by Carmen on Dec 23, 2020
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Comment from Hotel Management
Dec 24, 2020
by GM
Dear Carmen, thank you very much for your comments evaluating our resort regarding your recent stay. It has been a real pleasure for us to be your host. We hope to see you soon on your next vacation.
5 out of 5
Great location. Close to everywhere. Felt very safe on the resort. The breakfast was good being covid era. Def book again the future
Posted by John, from Dallas on Dec 8, 2020
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Comment from Hotel Management
Dec 10, 2020
by GM
Dear John, We are pleased to have had your preference for the enjoyment of your well-deserved vacation, thanks for spending some of your valuable time to share the results of your experience during your stay.
3 out of 5
Cleaning in rooms absolutely not ok. And regarding for early check-in even though ready do not start checking in til 4pm on the dot with 1 person in front desk and a line to wait very disappointing
Posted by a verified traveler on Oct 31, 2020
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Comment from Hotel Management
Nov 1, 2020
by SM
Dear Guest ,
We appreciate you taking the time to provide us with feedback about your stay. Our records don’t show your complaint under Anonymous while you were on property.
Please, next time, don't hesitate to come by our front desk for any question or matter needed to be solved.
It is our main goal to guarantee our guest satisfaction, we hope we have the opportunity to serve you again on your next trip.
4 out of 5
Posted by a verified traveler on Oct 11, 2020
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Comment from Hotel Management
Oct 13, 2020
by SM
Thanks for staying with us. We appreciate your feedback!
5 out of 5
I loved the playground for the kids big enough space for them to run and play.
Posted by a verified traveler on Oct 11, 2020
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Comment from Hotel Management
Oct 13, 2020
by SM
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Great Pool, Beds Comfortable, Great Location.Breakfast was fine.
Posted by Paul, from Naples on Sep 27, 2020
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Comment from Hotel Management
Sep 27, 2020
by JC
Paul, Thank you very much for visiting us. We're glad to know that you enjoyed your stay and the services. We're looking forward to welcoming you back soon. Kind regards, JC Guest Service Manager
2 out of 5
Posted by a verified traveler on Aug 7, 2020
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Comment from Hotel Management
Aug 7, 2020
by JC
Dear Guest,
Thanks for rating your recent stay with us. We would appreciate more details of your recent stay, our main objective is to guarantee our guest satisfaction.
We look forward to your next visit with us.
Regards,
JC
Guest Service Manager
3 out of 5
I can only give this Resort 3 stars, max. Here's why:
*Location central, great.
*The desk man was polite, if annoyed, not friendly at all. He gave me a quick map overview of the property and a few pages of ridiculous fees they would charge if anything was missing or broken upon check out.
*The exterior of the property was clean, but no more than a converted Motel 6.
*The website explained the nature of the place was for kids, but there are no activities for anyone over age 6 besides the pool. My wife and I are kid-less, but thought it would be fun to let our inner children out. Nope.
*The room looked like pictured upon entering, but up close, thick dust in the not-so-obvious areas, mini fridge on but wouldn't get cold or even cool. Found out when leftovers spoiled overnight. Microwave is located outdoors in the common area to share. Floor was very uneven in the sink area, sink water not drinkable, cheapest TP ever! All TV channels very fuzzy. Linens clean and cozy, but mattress lumpy. Awake all night with the super thin windows and loud guests walking past talking.
*There was a Kurig with nasty coffee and a USB port on the nightstand, like anyone wouldn't have one with them this day in age. Wifi signal was ok at least.
*Can't recommend unfortunately.
*Ruined what I had hoped would be a good vaca for us. Wish I could upload the pics...
Posted by Ericka, from Cocoa FL on Jul 13, 2020
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Comment from Hotel Management
Jul 14, 2020
by JC
Thank you for taking the time to share your comments about your recent stay at our hotel.
We would like to extend our apologies for any inconvenience you have experienced during your stay. Here at Magic Moment Resort & Kids Club, we try to make each guest's stay as special and memorable as possible. We truly lament we weren’t informed on this issue onsite to immediately assist you.
I understand that we cannot undo your experience, however I would like to extend my sincere apologies for the shortcomings you experienced.
Sincerely,
JC
Guest Service Manager
4 out of 5
Me and my kids had a wonderful stay! My kids loved the view!
Posted by a verified traveler on Jul 12, 2020
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Comment from Hotel Management
Jul 12, 2020
by JC
Dear Guest,
We are very honored that you chose Magic Moment Resort & Kids Club for your recent vacation. We want to thank you for taking the time to share your thoughts on your stay with us.
We are delighted to receive your compliments to our team, who go out of their way to ensure that guests feel like royalty during their time at our community.
Thank you very much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you very soon.
Cordially,
JC
Customer Service Manager
5 out of 5
Friendly staff definitely take the extra step to make sure you and your family are completely happy. Kids loved outside play area and older kids loves game choices on Xbox. Breakfast was very good for what it can be during these crazy times in the world. Will definitely stay here again.
Posted by Toni, from Fredericksburg, Va on Jul 3, 2020
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Comment from Hotel Management
Jul 3, 2020
by JC
Dear Toni,
Thank you for taking the time to write your review. We are pleased to know we met your expectations, Our staff is committed to excellence in service and are the ones to make your trip a magical one!
We hope you visit us again soon for another vacation in Magic Moment Resort & Kids Club.
Regards,
JC
Guest Service Manager
Magic Moment Resort and Kids Club offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Magic Moment Resort and Kids Club. Self parking is free. A complete renovation of Magic Moment Resort and Kids Club was completed in May 2016. Smoking is allowed in designated areas at this 3-star Kissimmee hotel.
170 guestrooms or units
2 levels
3 buildings
800 sq ft of conference space
74 sq m of conference space
Continental breakfast (free)
Kid's club (free)
Cabanas by the pool (free)
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Conference space
Self-service laundry
Front desk (limited hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Game room or arcade
Terrace
Garden
Outdoor picnic space
Television in lobby
ATM
Smoking in designated areas
Microwave in a common area
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Children's club (free)
Laundry facilities
Arcade/game room
Playground on site
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Orlando Intl. Airport (MCO) (32.4 km / 20.1 mi)
Property shuttles: Theme park shuttle
Parking: Free self parking
Room Amenities
Magic Moment Resort and Kids Club offers 170 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 39-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Pillowtop beds
Minibar
Flat-screen television
Cable channels
Premium channels
Refrigerator
Coffee maker
Egyptian cotton linens
Down blanket
Shower and tub combination
Housekeeping (daily)
Local calls (free)
Hair dryer
Designer toiletries
Telephone
Iron and ironing board available
Desk
Blackout drapes
Exterior corridor access
Air conditioning
Ensuite bathroom
Unique furnishings
Unique decor
Connecting rooms available
Food & Drink
Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Playground on site
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Accessible bathroom
Roll-in shower
Wheelchair accessible (may have limitations)
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Special check-in instructions:
The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts debit or credit cards and credit cards for all bookings and onsite payments; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property only accepts debit or credit cards and credit cards for all bookings and onsite payments. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
Noise-free rooms not guaranteed
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Number of children who can stay free - 3
gap period enforced between guest stays 24 hours
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50.00 per accommodation, per stay
Resort fee: USD 14.99 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in fee: USD 35 (subject to availability)
Late check-out fee: USD 50 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Magic Moment Resort Kids Club Kissimmee
Magic Moment Kids Kissimmee
Magic Moment Resort and Kids Club Hotel
Magic Moment Resort and Kids Club Kissimmee
Magic Moment Resort and Kids Club Hotel Kissimmee
You should know
Pool access available from 9 AM to 10 PM.
Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Magic Moment Resort and Kids Club does not have a restaurant on site. Nearby dining options include IHOP (2-min walk), Krispy Kreme (6-min walk), and Chili's (7-min walk).
This hotel offers free self parking.
Magic Moment Resort and Kids Club is 20.1 mi (25-min drive) away from the Orlando, FL (MCO-Orlando Intl.) airport, the closest popular airport to the property.
Magic Moment Resort and Kids Club features an outdoor pool. Guests can enjoy pool access from 9 AM to 10 PM.
This hotel is 10.2 mi (17-min drive) from Beachcomber Beach.
There are no spa services available at this hotel.
Magic Moment Resort and Kids Club offers free continental breakfast every day from 7:00 AM to 10:00 AM.
Check-in is from 4:00 PM - 10:00 PM. Early check-in costs USD 35 (subject to availability).
Airport shuttle services are not available at Magic Moment Resort and Kids Club.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
