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4.1 out of 5

"I stayed here before. This trip was for my youngest daughters birthday. When we arrived the staff had left a Publix cake & a care package for her in t ... " More

By a verified traveler on Thu 09 Aug 2018

Hotel Description

Family-friendly 3.5-star hotel near Disney's Animal Kingdom® Theme Park

In suburbs

Your stay at this West Kissimmee hotel places you within 9 miles (15 km) of Disney's Hollywood Studios® and Disney's Animal Kingdom® Theme Park. Also within 9 miles (15 km) are Disney Springs® and Walt Disney World®.

Poolside dining

A golf course, 4 outdoor pools, and a 24-hour fitness center are all featured at this smoke-free hotel. There's fun for all ages with mini golf and a children's pool, and barbecue grills are available on site. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and a theme park shuttle.

Free Internet, kitchenettes

The 986 guestrooms feature free WiFi and free wired Internet, TVs with cable channels, and kitchenettes with refrigerators, stovetops, and microwaves. Dining areas, sitting areas, and DVD players are also available. Limited housekeeping is available.

Condo (Run of the House)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$52* Per night/room Dec 15 - Dec 16

Studio, 1 Queen Bed with Sofa bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Villa, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms, Full Kitchen

Bed Count 1 King Bed Maximum Occupancy 8 Max

Villa, 1 Bedroom, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Villa, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 12 Max

Mystic Dunes Resort & Golf Club by Diamond Resorts ratings based on 186 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mystic Dunes Resort & Golf Club by Diamond Resorts

Everyone (53) Couples (4) Family (24)
4 out of 5
l loved the location....access...golf course is a gem. The clubhouse staff was professional and very courteous. It'll remain a top 5 golf destiny in the area for me

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by GP

We're glad to hear you enjoyed the golf course. We hope to have you again in the future. Thank you.

5 out of 5
Like: cleanliness, tranquil, swimming pools, golf course and clubhouse. Dislike: more activities needed for adults.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by ETX-LillVazquez

Thank you for your feedback we hope to see you soon Again!

4 out of 5
The size for the apartments, the room service, the front desk, all together made our stay being a very nice experience.

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 14, 2019 by .

Thanks for staying with us. We appreciate your feedback!

3 out of 5
This property is huge - very challenging if you’re expecting to walk to the pools/restaurant. Plus is that they do have golf carts that will shuttle you where you’d like to go, however, you have to call to request a shuttle and wait 10-15 minutes. Also - once you get on the shuttle, HOLD ON! The “kids” that drive these fly and take off without warning. We were almost thrown off several times due to this. Also, plan about an hour to check-in. It took FOREVER and we waited in line for about 45-60 mins. A little after midnight we were finally checked in and assigned a room. Sent to another desk to get a “check in gift” and were told that they were out. Then had to wait for a shuttle to be called/arrive. Finally about 12:30 we arrived at the room to discover they’d booked us in an already occupied room. After scaring another family (in the middle of the night) we had to hike back to the check-in desk and wait for a manager that would not come out to speak with anyone. After 30 minutes, finally we were assigned another room. It was complete chaos. Also, don’t plan on using the free resort shuttles unless you want to rearrange your trip around their schedule. The shuttle only departs once in the morning and again in the evening and they change the days that they pick up. Sometimes they do not even pick up at Magic Kingdom - so you have to make sure you leave enough time to get to one of the other locations 15 mins before the bus gets there. It’s a first come, first served basis

Posted by , from Chattanooga on Oct 30, 2019

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Comment from Hotel Management

Oct 31, 2019 by Carlina P.

Thank you for your feedback. We will be addressing your concerns.

5 out of 5
Very nice room and resort pool was nice and full utility in the rooms

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 29, 2019 by Melanie

Thank you in advance for providing your valuable feedback.

4 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 27, 2019 by ETX-LillVazquez

thank you for your feedback we hope to see you again soon!

5 out of 5
With a full kitchen, amazingly comfortable bed, w&d, and fantastic pools this property delivered on all aspects of a great vacation stay. And 15 minutes from Disney. We will be back!

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 13, 2019 by ETX-LillVazquez

Thank you for your feedback we appreciate you choosing Mystic as your destination vacation

5 out of 5
I loved that it was a gated community, with plenty of planned activities during the day. Parking was free and up to your door. Rooms nice, big and quiet.

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 5, 2019 by ,

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 28, 2019 by HN

Thank you for the review! We hope to have you back soon.

5 out of 5
The property is well taken care of. Very clean. Staff is professional and go out of their way to take care of you. Room was large and very clean. My family will always stay at this location when vacationing in Orlando. Excellent!!

Posted by , from Beaufort, SC on Sep 22, 2019

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Comment from Hotel Management

Sep 23, 2019 by ETX-LillVazquez

Thank you for staying with us we appreciate your feedback!

About the Mystic Dunes Resort & Golf Club by Diamond Resorts

Location 7600 Mystic Dunes Lane, Kissimmee, FL 34747

Property Features

Mystic Dunes Resort & Golf Club by Diamond Resorts offers its guests a golf course, 4 outdoor swimming pools, an outdoor tennis court, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6000 square feet (540 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a terrace are also featured at the family-friendly Mystic Dunes Resort & Golf Club by Diamond Resorts. Self parking is free. This 3.5-star Kissimmee hotel is smoke free.

  • 986 guestrooms or units
  • 6 levels
  • 23 buildings
  • 2 bars or lounges
  • 6000 sq ft of conference space
  • 540 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Separate living room1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Separate dining area
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (42.4 km / 26.3 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking

Room Amenities

Mystic Dunes Resort & Golf Club by Diamond Resorts offers 986 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Kissimmee hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Separate bedroom
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Kenzies - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a golf course, an outdoor tennis court, a spa tub, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golf driving range on site
  • Miniature golf on site
  • Golfing on site
  • Basketball on site
  • Volleyball on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Guests travelling with a service animal must contact the property prior to arrival. Contact the property using the information on the reservation confirmation received after booking.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 22.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • Self parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mystic Dunes Resort Kissimmee
  • Mystic Dunes Resort Diamond Resorts Kissimmee
  • Mystic Dunes Resort Diamond Resorts
  • Mystic Dunes Diamond Resorts Kissimmee
  • Mystic Dunes Diamond Resorts
  • Mystic Dunes Resort Golf Club by Diamond Resorts
  • Mystic Dunes Resort & Golf Club by Diamond Resorts Hotel
  • Mystic Dunes Resort & Golf Club by Diamond Resorts Kissimmee

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.