For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"I stayed here before. This trip was for my youngest daughters birthday. When we arrived the staff had left a Publix cake & a care package for her in t
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Family-friendly 3.5-star hotel near Disney's Animal Kingdom® Theme Park
In suburbs
Your stay at this West Kissimmee hotel places you within 9 miles (15 km) of Disney's Hollywood Studios® and Disney's Animal Kingdom® Theme Park. Also within 9 miles (15 km) are Disney Springs® and Walt Disney World®.
Poolside dining
A golf course, 4 outdoor pools, and a 24-hour fitness center are all featured at this smoke-free hotel. There's fun for all ages with mini golf and a children's pool, and barbecue grills are available on site. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and a theme park shuttle.
Free Internet, kitchenettes
The 986 guestrooms feature free WiFi and free wired Internet, TVs with cable channels, and kitchenettes with refrigerators, stovetops, and microwaves. Dining areas, sitting areas, and DVD players are also available. Limited housekeeping is available.
Mystic Dunes Resort & Golf Club by Diamond Resorts ratings based on 186 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Mystic Dunes Resort & Golf Club by Diamond Resorts
Everyone (53)Couples (4)Family (24)
4 out of 5
l loved the location....access...golf course is a gem. The clubhouse staff was professional and very courteous. It'll remain a top 5 golf destiny in the area for me
Posted by a verified traveler on Nov 18, 2019
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Comment from Hotel Management
Nov 18, 2019
by GP
We're glad to hear you enjoyed the golf course. We hope to have you again in the future. Thank you.
5 out of 5
Like: cleanliness, tranquil, swimming pools, golf course and clubhouse.
Dislike: more activities needed for adults.
Posted by a verified traveler on Nov 17, 2019
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Comment from Hotel Management
Nov 18, 2019
by ETX-LillVazquez
Thank you for your feedback we hope to see you soon Again!
4 out of 5
The size for the apartments, the room service, the front desk, all together made our stay being a very nice experience.
Posted by a verified traveler on Nov 14, 2019
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Comment from Hotel Management
Nov 14, 2019
by .
Thanks for staying with us. We appreciate your feedback!
3 out of 5
This property is huge - very challenging if you’re expecting to walk to the pools/restaurant. Plus is that they do have golf carts that will shuttle you where you’d like to go, however, you have to call to request a shuttle and wait 10-15 minutes. Also - once you get on the shuttle, HOLD ON! The “kids” that drive these fly and take off without warning.
We were almost thrown off several times due to this.
Also, plan about an hour to check-in. It took FOREVER and we waited in line for about 45-60 mins. A little after midnight we were finally checked in and assigned a room. Sent to another desk to get a “check in gift” and were told that they were out. Then had to wait for a shuttle to be called/arrive. Finally about 12:30 we arrived at the room to discover they’d booked us in an already occupied room. After scaring another family (in the middle of the night) we had to hike back to the check-in desk and wait for a manager that would not come out to speak with anyone. After 30 minutes, finally we were assigned another room. It was complete chaos.
Also, don’t plan on using the free resort shuttles unless you want to rearrange your trip around their schedule. The shuttle only departs once in the morning and again in the evening and they change the days that they pick up. Sometimes they do not even pick up at Magic Kingdom - so you have to make sure you leave enough time to get to one of the other locations 15 mins before the bus gets there. It’s a first come, first served basis
Posted by JGM, from Chattanooga on Oct 30, 2019
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Comment from Hotel Management
Oct 31, 2019
by Carlina P.
Thank you for your feedback. We will be addressing your concerns.
5 out of 5
Very nice room and resort pool was nice and full utility in the rooms
Posted by a verified traveler on Oct 29, 2019
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Comment from Hotel Management
Oct 29, 2019
by Melanie
Thank you in advance for providing your valuable feedback.
4 out of 5
Posted by a verified traveler on Oct 27, 2019
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Comment from Hotel Management
Oct 27, 2019
by ETX-LillVazquez
thank you for your feedback we hope to see you again soon!
5 out of 5
With a full kitchen, amazingly comfortable bed, w&d, and fantastic pools this property delivered on all aspects of a great vacation stay. And 15 minutes from Disney. We will be back!
Posted by a verified traveler on Oct 12, 2019
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Comment from Hotel Management
Oct 13, 2019
by ETX-LillVazquez
Thank you for your feedback we appreciate you choosing Mystic as your destination vacation
5 out of 5
I loved that it was a gated community, with plenty of planned activities during the day. Parking was free and up to your door. Rooms nice, big and quiet.
Posted by a verified traveler on Oct 5, 2019
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Comment from Hotel Management
Oct 5, 2019
by ,
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Posted by a verified traveler on Sep 27, 2019
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Comment from Hotel Management
Sep 28, 2019
by HN
Thank you for the review! We hope to have you back soon.
5 out of 5
The property is well taken care of. Very clean. Staff is professional and go out of their way to take care of you. Room was large and very clean. My family will always stay at this location when vacationing in Orlando. Excellent!!
Posted by ErinG, from Beaufort, SC on Sep 22, 2019
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Comment from Hotel Management
Sep 23, 2019
by ETX-LillVazquez
Thank you for staying with us we appreciate your feedback!
About the Mystic Dunes Resort & Golf Club by Diamond Resorts
Mystic Dunes Resort & Golf Club by Diamond Resorts offers its guests a golf course, 4 outdoor swimming pools, an outdoor tennis court, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6000 square feet (540 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a terrace are also featured at the family-friendly Mystic Dunes Resort & Golf Club by Diamond Resorts. Self parking is free. This 3.5-star Kissimmee hotel is smoke free.
986 guestrooms or units
6 levels
23 buildings
2 bars or lounges
6000 sq ft of conference space
540 sq m of conference space
Dining venue
Bar by the pool
Coffee shop
Supervised kid's activities (surcharge)
Conference space
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Convenience store
Terrace
BBQ grill(s)
Outdoor picnic space
Computer for guest use
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 4
Children's pool
Waterslide
Separate living room1
Free WiFi
Outdoor tennis courts - 2
Children's club (free)
Free theme park shuttle
Grocery/convenience store
Laundry facilities
Arcade/game room
Miniature golf on site
Separate dining area
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Orlando, FL (MCO-Orlando Intl.) (42.4 km / 26.3 mi)
Property shuttles: Free theme park shuttle
Parking: Free self parking
Room Amenities
Mystic Dunes Resort & Golf Club by Diamond Resorts offers 986 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Kissimmee hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.
In-room kitchenette
Separate bedroom
Dining room
Sitting area
In-room dining (limited hours)
Television
Cable channels
DVD player
Refrigerator
Microwave
Oven
Stove
Coffee maker
Kitchenware
Luxury bedding
Shower
Housekeeping (limited)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Climate control (air conditioning)
Ceiling fan
Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily.
Kenzies - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a golf course, an outdoor tennis court, a spa tub, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Free bicycles on site
Golf driving range on site
Miniature golf on site
Golfing on site
Basketball on site
Volleyball on site
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
Guests travelling with a service animal must contact the property prior to arrival. Contact the property using the information on the reservation confirmation received after booking.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Only service animals are allowed
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100 per stay
Resort fee: USD 22.95 per accommodation, per night
The resort fee includes:
Pool access
Spa tub access
Fitness center access
Sporting facilities or equipment
Shuttle service
Business center/computer access
Internet access
Phone calls
Self parking
Parking
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 8 and USD 15 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Mystic Dunes Resort Kissimmee
Mystic Dunes Resort Diamond Resorts Kissimmee
Mystic Dunes Resort Diamond Resorts
Mystic Dunes Diamond Resorts Kissimmee
Mystic Dunes Diamond Resorts
Mystic Dunes Resort Golf Club by Diamond Resorts
Mystic Dunes Resort & Golf Club by Diamond Resorts Hotel
Mystic Dunes Resort & Golf Club by Diamond Resorts Kissimmee
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
