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Mystic Dunes Resort & Golf Club by Diamond Resorts

3.5-star property
7600 Mystic Dunes Lane, Kissimmee, FL 1-855-201-7819
4.3 out of 5
Very good!
See all 53 travelocity Reviews

"We ended here by “accident” we thought. Had a horrible experience else where and Mystic had a room available for a great price until we could figure t ... " More

By a verified traveler on Tue 23 Nov 2021

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Hotel Description

Family-friendly 3.5-star hotel near Disney's Animal Kingdom® Theme Park

In Kissimmee

You'll be within 6 miles (10 km) of Disney's Animal Kingdom® Theme Park and 9 miles (15 km) of Disney's Hollywood Studios®. Also within 9 miles (15 km) are Epcot® and Disney Springs®.

18-hole golf course

A golf course, 4 outdoor pools, and 2 outdoor tennis courts are all featured at this smoke-free hotel. There's fun for all ages with mini golf and a children's pool, and barbecue grills are available on site. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Free Internet, cable TV

Featuring conveniences like living rooms and dining areas, the 986 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. DVD players, microwaves, and stovetops are also available. Weekly housekeeping is available.

Studio, 1 Queen Bed with Sofa bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$121* Per night/room Jan 19 - Jan 20

Condo (Run of the House)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Condo, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Condo, 2 Bedrooms, Full Kitchen

Bed Count 1 King Bed Maximum Occupancy 8 Max

Condo, 1 Bedroom, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Condo, 3 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 12 Max

Mystic Dunes Resort & Golf Club by Diamond Resorts ratings based on 53 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mystic Dunes Resort & Golf Club by Diamond Resorts

Everyone (14) Couples (8) Family (27)
2 out of 5
We rented 2 rooms, unexpectedly was charged a $200 deposit on both. Travelocity only mentioned $113 resort fee due at check in but nothing about a deposit on top of that.Staff at late check in due to flight delay was un-accommodating & seemed irritated, placed us in same building but floors apart in an older building. The elevator button panel in building 17 was literally hanging out of the wall of the elevator, wires exposed & all. My husband pushed it back in to avoid little fingers touching it. Room floor was dirty, carpet was filthy in bedroom, no blankets or linens for the pull out couches. Had to wait until the next day to go back to front desk to request. The outside patio area to sit was dirty & full of leaves & debri around the screens. The initial impression from the front entrance & the grounds around the property are beautiful & you think you are staying in a really nice property UNTIL you get to the building & rooms. These buildings & rooms need a lot of cleaning & work. They also waited until our last day there to call & offer a 2 hour tour to recieve a gift card & a weeks stay at any Diamond resorts. All in all very disappointing. I would not recommend. There are many other options to stay at nicer property’s in Orlando/Disney area.

Posted by on Jan 15, 2022

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4 out of 5
We ended here by “accident” we thought. Had a horrible experience else where and Mystic had a room available for a great price until we could figure things out. We ended up staying here our entire 2 week trip! Everything was good! Had a few snags with front lobby folks but other than that the room was huge and nice! Perfect location and price was to die for.

Posted by on Nov 23, 2021

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Comment from Hotel Management

Nov 24, 2021 by RD

Thank you very much for your feedback, we apologize for the snags you had at the front desk but we are glad you enjoyed the rest of your stay and hope to see you back again soon. Take care and have a great day!

4 out of 5
It’s was beautiful

Posted by , from Philadelphia on Nov 8, 2021

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Comment from Hotel Management

Nov 9, 2021 by CP

Thank you for staying with us! We appreciate your feedback.

3 out of 5
Nice property. Room was very nice. Check-in line was Very slow. I stood in line for 40 minutes and only had 7 people in front of me. Staff was friendly once it was my turn.

Posted by , from GULFPORT on Oct 11, 2021

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Comment from Hotel Management

Oct 12, 2021 by CP

Thank you for staying with us! We appreciate your feedback.

1 out of 5

Posted by on Oct 10, 2021

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4 out of 5

Posted by on Oct 9, 2021

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5 out of 5
Great resort to stay at

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 27, 2021 by CP

Thank you for contacting us! We appreciate your feedback.

5 out of 5
Perfecto

Posted by on Aug 20, 2021

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Comment from Hotel Management

Aug 21, 2021 by RD

Thank you for staying with us, we greatly appreciate your feedback.

2 out of 5
Trying to sell you a timeshare was the main focus for their free trip and meal and when you tried to cancel they didn't want to hear it. They kept calling and texting to make you go to the tour. I was even made too leave early because we couldn't make the tour. I would not recommend this resort to any of my friends or family.

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 21, 2021 by RD

Thank you for your feedback, we will address these issues to ensure better guest experiences moving forward, thank you.

4 out of 5
I liked that it’s close to restaurants and shopping centers. It’s family friendly, with lots of things to do there.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 13, 2021 by HN

We're glad you love our resort activities and proximity to nearby attractions. There's so much more the area has to offer and we hope you return to find out!

About the Mystic Dunes Resort & Golf Club by Diamond Resorts

Location 7600 Mystic Dunes Lane, Kissimmee, FL 34747

Renovations + Closures

The following facilities or services will be unavailable from January 12 2022 to January 26 2022 (dates subject to change):

  • Recreation facilities

Property Features

Mystic Dunes Resort & Golf Club by Diamond Resorts offers its guests a golf course, 4 outdoor swimming pools, outdoor tennis courts, and a waterslide. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 6000 square feet (540 square meters) and includes conference space. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the family-friendly Mystic Dunes Resort & Golf Club by Diamond Resorts. Self parking is free. This 3.5-star Kissimmee hotel is smoke free.

  • 986 guestrooms or units
  • 6 levels
  • 23 buildings
  • 2 bars or lounges
  • 6000 sq ft of conference space
  • 540 sq m of conference space
  • Karaoke
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Separate dining area
  • Sofa bed
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mystic Dunes Resort & Golf Club by Diamond Resorts offers 986 accommodations with DVD players and safes. Accommodations offer separate living rooms. Beds feature premium bedding. Cable television is provided. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • Separate bedroom
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • DVD player
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Kenzies - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Dunes Lagoon Bar - This poolside bar serves light fare only. Open daily.

Aloha Tiki Bar and Grill - This bar is located by the pool. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Golf driving range on site
  • Miniature golf on site
  • Golfing on site
  • Basketball on site
  • Volleyball on site

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Guests travelling with a service animal must contact the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of: SafeStay (AHLA - USA); Sanitary Protocol (UNPLV - France); Safe Travels (WTTC - Global); Intertek Cristal (3rd party expert - Global).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Sanitary Protocol (UNPLV - France)
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeHome (VRMA - USA)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 28.32 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge service
  • Parking
  • Lending library access
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 15 per person (approximately)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mystic Dunes Resort Kissimmee
  • Mystic Dunes Resort Diamond Resorts Kissimmee
  • Mystic Dunes Resort Diamond Resorts
  • Mystic Dunes Diamond Resorts Kissimmee
  • Mystic Dunes Diamond Resorts
  • Mystic Dunes Resort Golf Club by Diamond Resorts
  • Mystic Dunes Resort & Golf Club by Diamond Resorts Hotel
  • Mystic Dunes Resort & Golf Club by Diamond Resorts Kissimmee

You should know

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.