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4.2 out of 5

"Free bikes for riding. The place was very clean and smelled great. " More

By a verified traveler on Sat 07 Mar 2020

Hotel Description

Family-friendly 3.5-star hotel near Old Town

On lake

Within 2 miles (3 km) of this well-placed hotel, you'll find Old Town and Lake Buena Vista Factory Stores. Fun Spot America and Medieval Times are also within 3 miles (5 km).

Poolside dining

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a lazy river. There's fun for all ages with a waterslide and a playground, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like parking and WiFi in public areas.

Free WiFi, MP3 docks

The 410 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and MP3 docks. Other amenities include free local calls, hair dryers, and safes.

Standard Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$67* Per night/room Apr 19 - Apr 20

Accessible Executive Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed (Handicap)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Red Lion Hotel Orlando Lake Buena Vista South ratings based on 58 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Red Lion Hotel Orlando Lake Buena Vista South

Everyone (24) Couples (13) Family (21)
4 out of 5

Posted by on Apr 4, 2021

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5 out of 5

Posted by on Apr 3, 2021

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2 out of 5
Pros: spacious room, free parking, close to disney world, refrigerator and microwave cons: rude staff, side entrance door did not work which is closer to our room, room door did not open/close properly resulting in always having to aggressively push and pull the door, leaky shower faucet, not enough counter space to place toiletries in bathroom, and not much enforcement/regulation of guests using their mask

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 15, 2021 by Nancy

Thank you for reviewing your recent stay, we are happy to hear that you enjoyed the spaciousness of your room and the room amenities, we are sorry to hear that you encountered issues with the door and bathroom, we will certainly be addressing these items.

1 out of 5
NONE of the Amenities were available throughout our stay. The hot tub was broken, the Lazy river doesn't open until 2pm, IF they have 3 life guards on duty. The ice machine was broken, the restaurant was closed due to covid. the Bar was closed due to lack of employment, they gave us the wrong room. We paid for the family executive suite and got a standard double room. The gift shop was closed every day. there were NO RENTAL Bikes. the entire place was a Sham. Also, the location of the property had changed and left us on a scavenger hunt to find this place. my opinion... find another place. this one is nothing like it states. Never even received an apology for ALL the inconveniences.

Posted by on Feb 13, 2021

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Comment from Hotel Management

Feb 15, 2021 by Nancy

Thank you for reviewing your recent stay with us, we are very sorry to hear the issues you encountered, some of our amenities are closed or restricted due to Covid restrictions, we will ensure our listing is updated to reflect these.

2 out of 5
Very disappointed with the unexpected fees and card holds upon arrival. Lazy river hours from 2-7, no pool side bar, lack of staff to accommodate bars. We booked with the intention of having 1. Pool side bar! 2.lazy river availability throughout the day. Would not recommend, we asked for a partial refund and have yet to hear a response. On a positive note the sister facility at Saratoga 100% accommodating and friendly staff.

Posted by on Mar 22, 2020

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Comment from Hotel Management

Mar 22, 2020 by Management

We are sorry that we did not meet your expectations during your stay. We appreciate your feedback and are glad that you are enjoying our sister property.

5 out of 5
Free bikes for riding. The place was very clean and smelled great.

Posted by , from Wichita falls, tx on Mar 7, 2020

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Comment from Hotel Management

Mar 9, 2020 by Damily

Thank you for 5/5 review. We hope to see you again in the future.

5 out of 5

Posted by on Feb 19, 2020

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Comment from Hotel Management

Feb 20, 2020 by Lissy

Thank you for your rating. We hope to see you again soon!

2 out of 5
WiFi didn’t work and staff “it” person was not helpful at all... did not have WiFi for entire 5 day stay... staff just shrugged it off... First room was dirty, hairs on bed sheets, smelled bad.. 2nd room they gave us had a mattress pad that was a mess.. took it off and resigned ourselves to a bad experience.

Posted by on Feb 5, 2020

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Comment from Hotel Management

Feb 8, 2020 by Management

We are sorry you experienced the issues during your recent stay. Your comments have been shared with the appropriate departments to ensure that this is corrected.

5 out of 5
No complaints, was a great stay, staff was very friendly location was great to food and Disney Parks. Tub didnt drain very fast...bed was great, breakfast was good

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 28, 2020 by Lissy

Thank you for sharing your experience. We are pleased you enjoyed our friendly staff and location. We look forward to seeing you again soon!

4 out of 5
The morning breakfast buffet was reasonably priced and good. Dinner not so much. The exercise room was the best I’ve seen. The pool area was attractive. The toilet seat was very loose and it was repaired immediately. The housekeepers changed our towels even though we hung them up.

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 22, 2020 by Lissy

Thank you for your review. We are excited to hear that you enjoyed our breakfast buffet. We would have wished that you elaborated based on your experience during dinner since we are always looking to improve. It's great that you enjoyed our hotel facilities such as our pool and fitness center. We look forward to seeing you again soon!

About the Red Lion Hotel Orlando Lake Buena Vista South

Location 5150 West Irlo Bronson Memorial Highway, Kissimmee, FL 34746

Renovations + Closures

This property is closed from March 20 2020 to January 31 2021 (dates subject to change).

The following facilities or services will be unavailable from February 1 2021 to May 31 2021 (dates subject to change):

  • Dining venue(s)

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge

Property Features

As a guest of Red Lion Hotel Orlando Lake Buena Vista South, you'll find an outdoor pool, an outdoor tennis court, a lazy river, and a waterslide. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 2 meeting rooms available. A spa tub, a fitness center, and tour/ticket assistance are also featured at the family-friendly Red Lion Hotel Orlando Lake Buena Vista South. A complete renovation of Red Lion Hotel Orlando Lake Buena Vista South was completed in September 2018. This 3.5-star Kissimmee hotel is smoke free.

  • 410 guestrooms or units
  • 10 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 1120 sq m of conference space
  • Bar by the pool
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Gift shop
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking

Transport

  • Airport: Orlando International Airport (MCO) (32.3 km / 20.1 mi)
  • Parking: Free extended parking

Room Amenities

Red Lion Hotel Orlando Lake Buena Vista South offers 410 accommodations with MP3 docking stations and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kissimmee hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Tortilla Rica - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Oasis Bar & Grill - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a lazy river, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Basketball on site
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet, per night
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.03 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Business center/computer access
  • Newspaper
  • In-room safe
  • Self parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • America's Best Inn Main Gate
  • Red Lion Orlando Buena Vista
  • America's Best Inn Main Gate Hotel
  • America's Best Inn Main Gate Hotel East
  • America`s Best Inn Main Gate East Hotel Kissimmee
  • America's Best Inn Main Gate East Hotel Kissimmee
  • America's Best Inn Main Gate East Hotel
  • America's Best Inn Main Gate East Kissimmee
  • Red Lion Hotel Orlando Lake Buena Vista South Hotel
  • Red Lion Hotel Orlando Lake Buena Vista South Kissimmee
  • Red Lion Hotel Orlando Lake Buena Vista South Hotel Kissimmee

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.