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"The property was in fact a community and gave the commodities of home. For example, swimming pool, gym and club house where you could sit and mingle o ... " More

By a verified traveler on Thu 01 Aug 2019

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Hotel Description

3.5-star vacation home near Fun Spot America

In suburbs

Within 6 miles (10 km) of this Kissimmee vacation home, you'll find Old Town and Lake Buena Vista Factory Stores. Fun Spot America is within 6 miles (10 km) and Orlando Vineland Premium Outlets is within 9 miles (15 km).

Fitness center

This vacation home features a gym and an outdoor tennis court. WiFi in public areas is free. Laundry facilities are provided for your convenience.

Free WiFi, kitchens

The 130 homes feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include washers/dryers, free WiFi, and dining areas. Housekeeping is not available.

Villa, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Villa, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Royal Laguna Villas By Magical Memories ratings based on 46 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Royal Laguna Villas By Magical Memories

Everyone (11) Couples (1) Family (17)
1 out of 5
This property should not be available to stay in due to the poor upkeep. The floor boards in the bathroom were rotted to the sub floor and the condo smelled like mildew and had mildrew threw out. Still waiting for a redund

Posted by on Feb 22, 2022

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1 out of 5
Absolutely the worst experience. Checked in on Feb 10 and left. Called management because of the conditions and the place not being what we had booked. Mold everywhere, dirty carpets, chairs and carpets. Blood on pillows and bugs. Still fighting for a refund!

Posted by on Feb 17, 2022

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5 out of 5
The property was in fact a community and gave the commodities of home. For example, swimming pool, gym and club house where you could sit and mingle or just relax. We loved it and felt right at home as soon as we walked through the doors.

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 1, 2019 by Magical Memories

Thanks for staying with us. We appreciate your feedback and look forward to having you visit with us again. Sincerely, The Team at Magical Memories

5 out of 5
I WOULD REFER THIS PLACE TO EVERYBODY I MY SELF WHEN I GET A CHANCE TO GO TO ORLANDO AGAIN THIS WILL BE WHERE I WILL STAY AGAIN AND AGAIN

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 30, 2019 by Management

Hi There! Thank you so much for choosing to stay with us at Magical Memories. We are so pleased you enjoyed your trip and we would be thrilled to host you again on your next visit. Sincerely, The Team at Magical Memories

1 out of 5
There was mold in the bathroom Broken electrical outlets Long hair in the bed sheets No working televisions No house cleaning staff after 4:00 pm No manager on site after 5:00 pm A ridiculous cleaning fee when laundry detergent was all over the washer and dryer Dirty pillow cases

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 29, 2019 by Management

Hello- Thank-you for your feedback on your recent stay with us. We are sorry to hear about your unpleasant experience. We try our best to rectify any issues with our units as soon as we are made aware of them. This information will help us to reconcile these issues and meet expectations for our future guests. Sincerely, The Team at Magical Memories

5 out of 5
The property exceeded my expectations. It was very nice and clean. I just did not like the main office was far from the villa.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by Management

Hello- Thank you for staying with us. We are pleased to exceed expectations! We will soon have a more convenient check in process, we appreciate your feedback. We look forward to seeing your next time. Sincerely, The Team at Magical Memories

5 out of 5
We wete not bothered by neighbors was pleasant atmosphers

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 10, 2019 by Tiffany

Hello- We really appreciate your feedback and hope that we will have an opportunity for you to stay with us again soon. Sincerely, The Team at Magical Memories

2 out of 5
Upon entering the apartment, we found lots of dead bugs all on the floor by the front door, under the dining room table, on the kitchen floor and in rhe living room. Told the front desk that I was not going to sleep in that unit but was told they were booked and couldnt move me. I had to locate another hotel to stay in for the night and had to pay for it out of my own pocket. The next day Had to go back to "Magical Memories" to speak with a manager, that told me, the bugs were harmless. Not a great start to the vacation. Desk clerk did put me in another unit on a completely different property because someone checked out; however, did not offer reimbursement for the night I didnt stay in the bug infested unit.

Posted by on May 30, 2019

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Comment from Hotel Management

May 30, 2019 by Ann

Thank-you for your feedback on your recent stay with us. We try our best to rectify any issues with our units as soon as we are made aware of them. This information will help us to reconcile these issues and meet expectations for our future guests. Sincerely, The Team at Magical Memories

2 out of 5
When we arrived to check in our property was not ready. The agent simply said it’s not her fault and I needed to wait. Nearly 2 hours later we were finally given the keys. Upon arrival there was a terrible smell (like a wet moldy smell) we went and bought some febreeze in hopes it would control the smell, it didn’t. We were booked for the week so after a couple days we called about the smell and a few other things, such as no water pressure, how dingy and dirty the place was and how patched up the place was. We never got a call back so we just continued our vacation. Upon check out we made complaints to the manager and showed pics. We were assured it would be handled and someone would be in touch. Needless to say it never happened even after several attempts to contact a manager. Basically you get what you pay for and that’s exactly what we got. I wouldn’t recommend this agency for your vacation mostly based on customer service and care and for our next vacation we will LISTEN to the reviews!

Posted by on Apr 24, 2019

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Comment from Hotel Management

Apr 25, 2019 by Lana

Thank-you for your feedback on your recent stay with us. We are sorry to hear about your unpleasant experience. We try our best to rectify any issues with our units as soon as we are made aware of them. This information will help us to reconcile these issues and meet expectations for our future guests. Sincerely, The Team at Magical Memories

4 out of 5
The key we were given wouldn’t unlock the door to our villa and we stood outside at around 11pm for an hour waiting to be brought a key that would let us in. We had come a long distance and we were exhausted and we just wanted to go to bed. It was unfortunate. After that all was fine.

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 30, 2019 by Lana

Thank-you for your feedback on your recent stay with us. We try our best to reconcile any issues our guests may have as soon as we are made aware of them. This information will help us to reconcile these issues and meet expectations for our future guests. Sincerely, The Team at Magical Memories

About the Royal Laguna Villas By Magical Memories

Location 5000 Laguna Bay Circle, Kissimmee, FL 34746

Property Features

Royal Laguna Villas By Magical Memories offers its guests an outdoor tennis court and a fitness center. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and laundry facilities are also featured at Royal Laguna Villas By Magical Memories.

  • 130 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Tour and ticket information
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Transport

  • Train station: Kissimmee Station (9.6 km / 6 mi)

Room Amenities

Royal Laguna Villas By Magical Memories offers 130 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Air conditioning
  • Unique furnishings
  • Unique decor

Nearby Activities

Recreational amenities at the vacation home include an outdoor tennis court and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. The check-in location differs from the property location. Check-in location: [8132 W. IRLO BRONSON HWY, KISSIMMEE, FL 34747 (863-547-1050)]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to 8132 W. IRLO BRONSON HWY, KISSIMMEE, FL 34747 (863-547-1050)
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 400.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 5:00 PM
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 400.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Magical Memories
  • Magical Memories Villas
  • Magical Memories Villas Condo
  • Magical Memories Villas Condo Kissimmee
  • Magical Memories Villas Kissimmee
  • Magical Villas
  • Magical Memories Villas House Kissimmee
  • Magical Memories Villas House
  • Royal Laguna Villas By Magical Memories Kissimmee
  • Royal Laguna Villas By Magical Memories Private vacation home

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.