"First off our room was not ready (and we got there after check in time). Then they never notified us that it was ready (they told us they would). We
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Family-friendly 3.5-star hotel near Falcon's Fire Golf Club
On lake
At this Kissimmee hotel, you'll be within 3 miles (5 km) of Falcon's Fire Golf Club and 6 miles (10 km) of Orlando Vineland Premium Outlets. Disney Springs™ is within 6 miles (10 km) and Epcot® is within 9 miles (15 km).
Poolside dining
This hotel features a full-service spa, 2 outdoor pools, and 9 outdoor tennis courts. Bring the family and enjoy the mini golf, children's pool, and playground. Relax with a drink at one of the 2 poolside bars and enjoy free perks like free self parking and WiFi in public areas.
Star Island Resort and Club ratings based on 31 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Star Island Resort and Club
Everyone (13)Couples (7)Family (10)
4 out of 5
First off our room was not ready (and we got there after check in time). Then they never notified us that it was ready (they told us they would). We waited outside in our warm clothes in the heat for over an hour. The place itself was pretty nice, very large area rooms, not super clean but clean enough. Kitchen is well stocked, would have been nice if they had Keurig type coffee makers. Biggest problem is the landscaping use of noisy gas leaf blowers for hours every morning. Horrible atmosphere to try to play tennis or relax at the pool. So noisy as to be uncomfortable. Bad for the ears and bad for the environment. If they would switch to quieter battery charged equipment it would have made a huge difference on our enjoyment of our stay.
The staff was pleasant, but really did not always seem to know what they were doing, they did not go out of their way to help with anything, but they mostly got the job done.
Posted by Janet on Mar 29, 2023
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Comment from Hotel Management
Mar 30, 2023
by guest relations
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.
3 out of 5
Called the office twice had issues with toilet
Posted by Joyce on Mar 26, 2023
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Comment from Hotel Management
Mar 27, 2023
by guest relations
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.
2 out of 5
Posted by Joanne, from Grand Bend on Mar 21, 2023
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Comment from Hotel Management
Apr 11, 2023
by guest relations
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.
5 out of 5
Staff VIVIIN FROM BROOKLYN WAS SUCH A WONDERFUL HOSTESS, she didn’t check us in but made sure we were taken care of. She saw that we needed assistance holding our luggage in an secure place because we were way too early for check in and didn’t want to drag it around. She secured our bags and even ensure we had assistance to our room with all our bags. She told us about the resort and things we could do. She was just so pleasant and the perfect greeter/hostesses to have who went above and beyond for us and she didn’t have to. Expect more people coming back if she’s the one assisting people like she did today. Thank you !! Above and beyond!!
Posted by Natalie on Feb 13, 2023
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Comment from Hotel Management
Feb 13, 2023
by guest relations
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.
5 out of 5
Posted by NELLY, from Bronx on Jan 1, 2023
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5 out of 5
It is an incredible place, the room is first class, I have no complaints about the place
Posted by Pedro on Nov 7, 2022
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Comment from Hotel Management
Nov 8, 2022
by Guest relations
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.
5 out of 5
We have stayed here twice now and are planning another trip back in a couple of weeks. The resort is great. Rooms are always clean. Kitchens are stocked with cookware and utensils. Great value!
Posted by AIMEE, from Macungie on Aug 4, 2022
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1 out of 5
Got here 12:30, and Front desk couldn't find my reservation. Had to wait 2 hours 30 mins with my baby in heated FL temps, before a manager was called to come and find my reservation although i have an email confirmation!
Posted by Latchme on Aug 1, 2022
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4 out of 5
The resort grounds are beautiful and well maintained. the rooms are showing wear and need to be updated. Noise travels between units.
Posted by Carolyn, from CAPE MAY COURT HOUSE on Jul 14, 2022
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Comment from Hotel Management
Jul 14, 2022
by Guest relations
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.
2 out of 5
Lobby too loud, front desk disorganized, held $200 for incidentals for a one night stay. Now to find out won’t be released for 72 hours. Up charge for everything.
Posted by Melanie on Jun 19, 2022
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Comment from Hotel Management
Jun 20, 2022
by Guest Relations
Thank you for your feedback. We are disappointed to hear that you were unsatisfied for the charge for the Security Deposit . We strive to provide this information to the guests through our website, pre-arrival letter and confirmation
Star Island Resort and Club offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A children's pool, a fitness center, and spa services are also featured at the family-friendly Star Island Resort and Club. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Kissimmee hotel.
466 guestrooms or units
3 levels
2 bars by the pool
2 bars or lounges
Deli
Poolside lounge chairs
Umbrellas for the pool
Business center (24 hours)
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Game room or arcade
Terrace
BBQ grill(s)
Outdoor picnic space
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Elevator
Smoking in designated areas
Coffee shop
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 2
Children's pool
Free WiFi
Outdoor tennis courts - 9
Snack bar/deli
Laundry facilities
Arcade/game room
Playground on site
Miniature golf on site
Washer/dryer
Refrigerator
Free cribs/infant beds
DVD player
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Star Island Resort and Club offers 466 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. This Kissimmee hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include laptop-compatible safes and phones. In-room massages and hypo-allergenic bedding can be requested.
Bathrooms are shared
Washer and dryer
Sitting area
Jetted tub
Flat-screen television
Cable channels
Premium channels
DVD player
Refrigerator
Coffee maker
Hypo-allergenic bedding
Shower and tub combination
Cribs (free)
Massage in room (surcharge)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Exterior corridor access
Climate control (air conditioning)
Food & Drink
For a fee, guests can enjoy to-go breakfast daily from 8:00 AM to 11:00 AM.
Star Island Resort and Club has a restaurant on site.
The Star Bar - This bar is located by the pool.
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Playground on site
Fishing on site
Golf driving range on site
Miniature golf on site
Golf lessons on site
Golfing nearby
Basketball on site
Hiking/biking trails on site
Tennis lessons on site
Volleyball on site
Beach volleyball on site
Spa Services
Celebrity Day Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Number of treatment rooms 4
Couples treatment rooms
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Body scrubs
Aromatherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Sauna in spa
Steam room in spa
Reflexology
Sports massage
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (in select rooms)
Roll-in shower (in select rooms)
Wheelchair accessible (may have limitations)
In-room accessibility (in select rooms)
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 21
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 10.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
Car recommended
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property does not use a professional cleaning service
Contactless check-out is available
Property is cleaned with disinfectant
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 18
Contactless check-in is not available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Parking height restrictions apply
Debit cards
Gap period enforced between guest stays - 24 hours
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 200.00 per stay
Resort fee: USD 17.03 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for to-go breakfast: approximately USD 5–11 per person
A late check-out fee will be charged
Rollaway bed fee: USD 10.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Island Resort Club
Island Star
Star Island
Star Island Club
Star Island Club Kissimmee
Star Island Resort
Star Island Resort & Club
Star Island Resort & Club Kissimmee
Star Island Resort Club
Star Resort
Star Island Resort Club Kissimmee
Star Island Hotel
Star Island Resort Orlando
Star Island Resort And Club Hotel Kissimmee
Fairfield Star Island Resort
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Star Island Resort and Club is 20.4 mi (25-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.
Airport shuttle services are not available at Star Island Resort and Club.
This hotel is 10.4 mi (18-min drive) from Beachcomber Beach.
Free breakfast isn't provided at Star Island Resort and Club, but to-go breakfast is offered for a fee of between USD 5 and 11 per person. It's available every day from 8:00 AM to 11:00 AM.
No, there is no casino at this hotel.
Check-in is from 4:00 PM - 5:30 AM.
This hotel offers free self parking.
Star Island Resort and Club features 2 outdoor pools and a children's pool.
Yes, there is a restaurant on site.
Pamper yourself with a day at Celebrity Day Spa, where you can enjoy body treatments, body scrubs, and deep-tissue massages.
Star Island Resort and Club is 5.4 mi away from Kissimmee.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
