"The breakfast was great! We booked for a very good price. The pillows had dirt spots and so did our towels. New towels and pillows and along with the ... " More
City center stay
Your stay at this Florida Center hotel places you within 2 miles (3 km) of Orlando International Premium Outlets and Universal CityWalk. Universal’s Islands of Adventure and Universal Studios Florida are also within 2 miles (3 km).
Free perks
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free perks include continental breakfast, free self parking, and a theme park shuttle.
Apr 28, 2022 by I. C- Operation Manager
Please accept my sincerest apologies for any inconvenience caused; we are working hard to renovate our facilities. Thanks for letting us know. We pride ourselves on providing the best possible guest experience, and I'm sorry we didn't do that this time. We will take care of solving it immediately, we hope to receive you in the future to change that impression and offer you an excellent stay
Mar 26, 2022 by I.calzada- Operation Manager
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At SureStay we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.
Dec 21, 2021 by Manager
Dear Guest: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 1 407. 203.2664. Thank you again for taking the time to complete the survey. We appreciate your compliments to our hotel. R.Perez GM
Nov 4, 2021 by I. C- Operation Manager
Please accept my sincere apologies for any inconvenience; We are working hard to renovate our facilities to make the stay more comfortable for our clients, that is why I regret not having achieved it this time. We hope you will come back and see us again soon.
Jul 15, 2021 by OM
I am very sorry that your stay has not been satisfactory. We are making progress in offering the optimal service to ensure a quality stay. we hope to receive you in the future to change that impression
Jul 1, 2021 by IC.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Jun 9, 2021 by Team SureStay Plus - Orlando
Thank you for your feedback, We apologize for the bad phone reception. We are working hard to make sure all the guest rooms are guest satisfaction.
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly SureStay Plus by Best Western Orlando International Drive. Free self parking is available. This Orlando hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
SureStay Plus by Best Western Orlando International Drive offers 192 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 40-inch plasma televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
SureStay Plus by Best Western Orlando International Drive has a restaurant on site.
Recreational amenities at the hotel include an outdoor pool.
Children under 14 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests should notify this property in advance of their anticipated arrival time.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.