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4.1 out of 5

"Upon check in, we realized pictures are decieving, hotel was in the hood. Half of the propert buldings exit/enter doors worked. The bathroom light did ... " More

By a verified traveler on Thu 27 Feb 2020

Hotel Description

Family-friendly 3.5-star hotel near Universal Studios Florida

In shopping district

Your stay at this Southwest Orlando hotel places you within 3 miles (5 km) of Universal Studios Florida and Orange County Convention Center. SeaWorld® Orlando is within 6 miles (10 km) and Discovery Cove is within 9 miles (15 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking and a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 215 guestrooms also offer free WiFi and plasma TVs with satellite channels. Other amenities include minibars, room service, and coffee/tea makers.

King Room with 2 King Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

2 Bedroom Family Suite with Full Kitchen

Bed Count 3 King Beds Maximum Occupancy 8 Max

Executive King Studio With Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe 1 Bedroom Suite with Spa Bath and Full Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Suite with Two Sofa Beds and Full Kitchen

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 8 Max

The Point Hotel & Suites ratings based on 46 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Point Hotel & Suites

Everyone (21) Couples (10) Family (9)
1 out of 5
Rooms Keys didn’t work had to get them reprogrammed 4 tines ..and elevator was broken Had to take they stairs with my pregnant wife

Posted by , from Orlando on Aug 17, 2020

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Comment from Hotel Management

Aug 18, 2020 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We look forward to welcoming you back with us again soon.

3 out of 5
Upon check in, we realized pictures are decieving, hotel was in the hood. Half of the propert buldings exit/enter doors worked. The bathroom light didnt work, toilet got backed once. Property had no vending machines for snacks or drinks, nearest store was a 7-11 in walking distance that was sketchy at night. I asked about vending machines and was told HOA doesn't allow them so now i learned it not a hotel its condos rented out. I will say staff was very pleasnt and nice.

Posted by on Feb 27, 2020

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Comment from Hotel Management

Mar 2, 2020 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will share it with our team. We hope to welcome you back with us again soon.

4 out of 5
Key for room kept going out. It became almost a daily occurrence.

Posted by on Jan 30, 2020

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Comment from Hotel Management

Feb 2, 2020 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will share it with our team. We hope to welcome you back with us again soon.

4 out of 5
There is only a microwave in kitchenette rooms. we booked this bcoz of the kitchen, but we didn't get it. Other than that it was a good hotel.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 6, 2020 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will share it with our team. We look forward to welcoming you back with us again soon.

4 out of 5
Older hotel but breakfast staff wonderfull. Staff always replenishing food items, cleaing tables. Trash never removed from our room. Older furnishings, sagging bed. Very quiet. Was dispointed no laundry facilities on site.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 18, 2019 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We hope to welcome you back with us again soon.

5 out of 5
Room was very nice with spa tub. Hotel was clean and quiet. Great location!

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 25, 2019 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We hope to welcome you back again soon.

5 out of 5
Very large room for the price. Clean, very comfortable bed. Friendly staff.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 25, 2019 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We hope to welcome you back again soon.

5 out of 5
Clean, beautiful and romantic. Breakfast was delicious.

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 31, 2019 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We look forward to welcoming you back again soon.

4 out of 5
The property is nice and up to date. The rooms are spacious and very clean. The continental breakfast was alright, your typical breakfast. Your given vouchers for the breakfast plus 2 more for a drink, coffee is free with the continental breakfast so you can get a juice or a soda with the drink voucher. They do serve Starbucks but the free coffee is only for regular coffee, the other types you have to pay for. The one thing I did not like is that upon arrival at the front desk to check in I was told my room was already charged to my card. I have never had this happen to me where they charge the credit card before your check in time. I told the receptionist that I did not want to pay with that credit card I wanted to pay cash, so she had to credit back my card for the amount processed. I honestly did not appreciate that at all being charged without knowing the final amount and them not knowing weather I wanted to go about that matter of payment or even with that credit card as well. That’s the only part of the experience that really bothered me, aside from that the young lady that attended to me was very professional in the way she explained and handled the situation. So if your going to stay here make sure you use the right credit card if paying with credit and if your going to pay cash like I did call the front desk so the card you use to reserve is not charged.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 23, 2019 by BM

Thank you for staying with us. We appreciate your feedback and will share this with our team. We hope to welcome you back again.

5 out of 5
2 King size beds. It was clean & quiet. Pool very nice. Close to everything.

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 22, 2019 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will share this with our team. We hope to welcome you back again.

About the The Point Hotel & Suites

Location 7389 Universal Blvd, Orlando, FL 32819

Property Features

The Point Hotel & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. The family-friendly The Point Hotel & Suites also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Free self parking is available. This 3.5-star Orlando hotel is smoke free.

  • 215 guestrooms or units
  • 12 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando Intl. Airport (MCO) (26.5 km / 16.4 mi)
  • Property shuttles: Free area shuttle and theme park shuttle
  • Parking: Free self parking

Room Amenities

The Point Hotel & Suites offers 215 air-conditioned accommodations with minibars and safes. 32-inch plasma televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 8:00 AM to 11:00 AM.

Cabana Bar and Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

The Barista - This café serves breakfast and light fare.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day
  • Resort fee: USD 12.94 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Shuttle service
  • Internet access
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 12 for adults, USD 2 and USD 12 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Weekly housekeeping provided; fees apply for additional cleaning

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orlando Resort Universal
  • Orlando Universal Blvd
  • Point Orlando Resort
  • Point Orlando Resort Universal
  • Point Orlando Resort Universal Blvd
  • Point Orlando Universal Blvd
  • Point Resort Universal Blvd
  • Point Universal
  • Point Universal Blvd
  • Universal Blvd Orlando
  • Point Orlando
  • The Point Hotel Orlando
  • The Point Orlando Hotel
  • The Point Orlando Resort on Universal Blvd
  • Point Hotel Orlando
  • The Point Orlando Resort
  • The Point Hotel Suites
  • The Point Hotel & Suites Hotel
  • The Point Hotel & Suites Orlando
  • The Point Hotel & Suites Hotel Orlando

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.