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"Yes i like it yea yea yea yea yea yea yea it was ok im going back this summer " More

By a verified traveler on Mon 16 Mar 2020

Hotel Description

Family-friendly 4-star resort near Universal Orlando Resort

In shopping district

Within a 15-minute walk of this Southwest Orlando resort, you'll find Universal Orlando Resort and Universal’s Volcano Bay. The Wheel at ICON Park™ and Universal Studios Florida are also within 2 miles (3 km).

Poolside dining

This resort features an outdoor pool, a fitness center, and a restaurant. Bring the family and enjoy the children's pool, free theme park shuttle, and kid-friendly dining. Unwind with a drink at the poolside bar and enjoy perks like free self parking and a free shopping center shuttle.

Jetted tubs, free WiFi

The 408 guestrooms have 2 bedrooms and offer free WiFi. Jetted bathtubs are included, along with well-equipped kitchens with refrigerators and stovetops. Housekeeping is available once per stay.

Villa, 2 Bedrooms (Horror Night Shuttle)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room (Resort Select)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Two Bedroom Deluxe Villa

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Two Bedroom Villa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Westgate Palace a Two Bedroom Condo Resort ratings based on 29 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Westgate Palace a Two Bedroom Condo Resort

Everyone (14) Couples (1) Family (13)
5 out of 5
Yes i like it yea yea yea yea yea yea yea it was ok im going back this summer

Posted by on Mar 16, 2020

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Comment from Hotel Management

Apr 2, 2020 by Westgate Resorts

We appreciate you taking the time to leave us a review. We look forward to your next stay!

4 out of 5
Clean comfortable rooms, excellent location easy access.

Posted by on Feb 12, 2020

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Comment from Hotel Management

May 20, 2020 by Westgate Resorts

We appreciate your review and are pleased to hear you found our location enjoyable. We look forward to welcoming you again. Jessy

4 out of 5
Rooms nice strange layout of living room! Nice lobby and amenities!

Posted by on Jan 29, 2020

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Comment from Hotel Management

May 20, 2020 by Westgate Resorts

Thank you for your feedback. We hope you stay with us again. Jessy

5 out of 5
Very nice. Front desk very helpful. Room very clean

Posted by on Oct 20, 2019

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Comment from Hotel Management

May 20, 2020 by Westgate Resorts

Thank you, we hope you visit us again. Jessy

5 out of 5
The West Gate resort was a great place to stay. Just be aware when you check in that they’ll offer you free breakfast that turns into a sales presentation for purchase. I’ll be honest that turned me off.

Posted by , from Oakland, CA on Aug 20, 2019

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Comment from Hotel Management

Aug 20, 2019 by Westgate Customer Care

Cliff, Thank you very much for your fantastic review! We are delighted to hear that despite your impressions of certain staff members, you had an amazing time at the Westgate Palace Resort. We invite you back next time you visit the area. Kind Regards, Jackie

4 out of 5
Everything was good until we laid down for the night. We could here the neighbors; it sounded as if they were coming through the bedroom wall

Posted by on Jul 30, 2019

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Comment from Hotel Management

Aug 1, 2019 by Westgate Customer Care

Dear Guest, Thank you for sharing your feedback with us. While we are pleased that you enjoyed your overall experience, it disappoints us to see that you had several disappointing aspects of your stay at our resort. We apologize for any discomfort you may have experienced in your unit because of proximity and noise from other guests. We do expect guests to be courteous and mindful of one another and we hope that our staff was able to quickly resolve this issue for you. We hope to have another opportunity to welcome you back to our property in the near future and exceed your expectations. Regards, Kai

4 out of 5
Every think was amazing the suit is very nice i dont try the food the pool and hot top great my kids love it and parking lots was ok and scurried the only things was not that good clean the room was not enough

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 10, 2019 by Westgate Customer Care

Mohammed, Thank you for taking the time to review your experience at Westgate Palace Resort. We are glad that you had an amazing experience. We do regret to hear that you may have had some cleanliness concerns throughout your stay. We hope that any concerns you had were addressed with our resort staff. It is our hope that we will have another opportunity to host your stay soon. Regards, Rachel

4 out of 5
it was very nice. I would stay there again. we had a broken coffee pot which they replaced and the toilet paper holder was broke which was never fixed other than that it was a very nice stay.

Posted by on May 20, 2019

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Comment from Hotel Management

Oct 3, 2019 by Westgate Customer Care

Diane, Thanks for visiting us and sharing your great rating! We are thrilled when our guests have an amazing experience at our resort and leave more than satisfied. We hope to continue to exceed your expectations on your next visit with us! Regards, Kai

4 out of 5
I stayed a 2-bedroom condo. The room was little old but easy to use.The overall rating was good. However, amenity goods were not replenished as needed.

Posted by , from Hitachinaka Ibaraki, Japan on May 3, 2019

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Comment from Hotel Management

May 15, 2019 by Westgate Customer Care

Hi Josh, We appreciate you leaving a rating. We are pleased to know that you enjoyed some aspects of your stay with us. We are always looking to improve and your feedback is of great help. We hope that we have the opportunity to welcome you again in the future to fully exceed your expectations. Kind Regards, Britney

4 out of 5
It was okay, apartments were clean and service was good

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 15, 2019 by Westgate Customer Care

We appreciate the fantastic rating of your experience. We are delighted to know that you enjoyed your time with us. We are honored to have had the chance to serve you, and we hope to see you again soon. Kindly, Britney

About the Westgate Palace a Two Bedroom Condo Resort

Location 6145 Carrier Drive, Orlando, FL 32819

Renovations + Closures

This property is closed from March 27 2020 to December 20 2020 (dates subject to change).

Property Features

Westgate Palace a Two Bedroom Condo Resort offers its guests an outdoor pool, a fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Westgate Palace a Two Bedroom Condo Resort. You'll have access to the health club at a partner property. Free self parking is available. This 4-star Orlando resort is smoke free.

  • 408 guestrooms or units
  • 19 levels
  • 2 buildings
  • Built in 2003
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Orlando Intl. Airport (MCO) (19.8 km / 12.3 mi)
  • Property shuttles: Free theme park shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Westgate Palace a Two Bedroom Condo Resort offers 408 accommodations with washers/dryers and DVD players. Accommodations offer separate living rooms. Beds feature down comforters. Flat-screen televisions come with premium cable channels. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Jetted tub
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (once per stay)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11 AM.

Drafts Sports Bar & Grill - This poolside delicatessen specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.

Room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Basketball on site
  • Volleyball on site
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

Guests traveling with a service animal must contact the property prior to arrival.

This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accomodation, per stay
  • Resort fee: USD 9.99 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • In-room safe
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15 per person (approximately)
  • Pet fee: USD 150 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westgate Palace Condo Resort
  • Westgate Palace Two Bedroom Condo Resort
  • Westgate Palace Two Bedroom Condo Resort Condo
  • Westgate Palace Two Bedroom Condo Resort Condo Orlando
  • Westgate Palace Two Bedroom Condo Resort Orlando
  • Westgate Palace Two Bedroom Orlando
  • Westgate Palace Two Bedroom
  • Westgate Two room Orlando
  • Westgate Palace A Two Bedroom
  • Westgate Palace a Two Bedroom Condo Resort Resort
  • Westgate Palace a Two Bedroom Condo Resort Orlando
  • Westgate Palace a Two Bedroom Condo Resort Resort Orlando

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.