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"The hotel was in very good condition the furniture is a little outdated but it's very clean better comfortable it was just me for one night next time ... " More

By a verified traveler on Sun 09 Jan 2022

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Hotel Description

Family-friendly 3.5-star resort near Disney's Animal Kingdom® Theme Park

In suburbs

You'll be within 2 miles (3 km) of Island H2O Live! and 6 miles (10 km) of Disney's Animal Kingdom® Theme Park with a stay here. Old Town and Disney's Blizzard Beach Water Park are also within 6 miles (10 km).

Family-friendly fun

This resort features an outdoor pool and a gym. Bring the family and enjoy the children's pool, playground, and arcade/game room. Enjoy the spa tub and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 267 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, coffee/tea makers, and ceiling fans are also available. Housekeeping is available on request.

Studio (Studio)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$89* Per night/room Jan 29 - Jan 30

Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Westgate Towers Resort ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Westgate Towers Resort

Everyone (8) Couples (1) Family (9)
5 out of 5
The hotel was in very good condition the furniture is a little outdated but it's very clean better comfortable it was just me for one night next time I think I'll bring my family has a lot to do for kids

Posted by on Jan 9, 2022

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5 out of 5
The room we had was fantastic! The only thing that i could say to be improved is the temp in the showers should be turned up every thing else was GREAT ...staff was super, room was clean and fresh we will stay again in a heartbeat

Posted by , from worcester on Nov 6, 2021

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4 out of 5
Nice, convenient apartment and adequately furnished. The air conditioner did not cool well.

Posted by on Oct 10, 2021

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5 out of 5
Good room for the rate

Posted by on Oct 3, 2021

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Comment from Hotel Management

Oct 8, 2021 by Westgate Resorts

Mark, Thank you for choosing the Westgate Towers Resort. We appreciate your comments and are glad you found us to be a great value. Come see us again soon!

2 out of 5
Location was the only plus. Not terribly clean. They advertise the water park but it isn’t available to everyone. Jeff called our room at 10:30 pm on our first night to ask about breakfast. Inappropriate.

Posted by , from Jacksonville on Feb 18, 2020

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Comment from Hotel Management

May 19, 2020 by Westgate Resorts

Thank you for your review. We appreciate your feedback as we are always looking to improve our services. We hope to have another opportunity to go beyond your expectations. Jessy

4 out of 5
Close to Disney. Staff was excellent. Front desk were always helpful.

Posted by , from Knoxville TN on Feb 12, 2020

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Comment from Hotel Management

May 19, 2020 by Westgate Resorts

Thank you for visiting us. We are happy to hear you enjoyed our ideally located resort along with our excellent staff. We look forward to you visiting us again. Jessy

2 out of 5
We were there for 2 one night stays. The hotel condition was outdated and you can hear all the noise going on outside and next door. The AC was not working either. This is one of the tourist traps in the area.

Posted by , from New Jersey on Feb 7, 2020

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Comment from Hotel Management

May 19, 2020 by Westgate Resorts

Thank you for our feedback. We regret that your stay at our resort was not enjoyable. We are always looking to improve and we hope to have another opportunity to go beyond your expectations. Jessy

5 out of 5
The hotel was very clean and the staff got us in right away. The rooms are very spacious with the bedroom, jacuzi, and shower in a different room. The room did have 2 showers and it was really close to the parks. Definitely staying there again.

Posted by on Dec 15, 2019

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Comment from Hotel Management

Jan 8, 2020 by Mackenzie

Thank you for your wonderful review! We look forward to your future vacations with us.

4 out of 5

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 8, 2019 by Westgate_CustomerCare

Thank you for your rating. We are glad you enjoyed your time with us and we invite you to visit again soon! Regards, Sam

4 out of 5

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 30, 2019 by Westgate Customer Care

Dear Guest, Thanks for visiting us and sharing your great rating! We are thrilled when our guests have an amazing experience at our resort and leave more than satisfied. We hope to continue to exceed your expectations on your next visit with us! Regards, Kai

Property Features

Westgate Towers Resort offers its guests a children's pool, an outdoor pool, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Barbecue grills, an arcade/game room, and multilingual staff are also featured at the family-friendly Westgate Towers Resort. Self parking is free. This 3.5-star Kissimmee resort is smoke free.

  • 267 guestrooms or units
  • 2 buildings
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Westgate Towers Resort offers 267 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 35-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:30 AM.

Room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 60 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

Guests traveling with a service animal must contact the property prior to arrival.

This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accomodation, per stay
  • Resort fee: USD 12.99 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • In-room coffee
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Towers Westgate
  • Westgate Towers
  • Westgate Towers Condo Kissimmee
  • Westgate Towers Kissimmee
  • Westgate Hotel Kissimmee
  • Westgate Towers Hotel Kissimmee
  • Westgate Towers Resort Kissimmee
  • Westgate Towers Resort
  • Westgate Resort Kissimmee
  • Westgate Towers Resort Resort
  • Westgate Towers Resort Kissimmee
  • Westgate Towers Resort Resort Kissimmee

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.