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Wyndham Grand Orlando Resort Bonnet Creek

4-star property
14651 Chelonia Pkwy, Orlando, FL 1-855-201-7819
4.5 out of 5
Excellent!
See all 37 travelocity Reviews

"Excellent hotel. Perfect location. Great amenities and staff. " More

By a verified traveler on Tue 13 Dec 2022

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Hotel Description

Family-friendly 4-star resort near Epcot®

In shopping district

You'll find Epcot® and Disney Springs® within 3 miles (5 km) of this resort. Disney's Hollywood Studios® is within 3 miles (5 km) and Walt Disney World® is within 9 miles (15 km).

Poolside dining

A full-service spa, 4 restaurants, and 5 outdoor pools are all featured at this eco-friendly resort. There's fun for all ages with a lazy river and mini golf, and barbecue grills are available on site. Enjoy the 2 spa tubs and perks like free WiFi.

Deluxe 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$220* Per night/room Feb 5 - Feb 6

Family Bunk 1 King

Bed Count room.options.bedSize. Maximum Occupancy 6 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing, Grab bars)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King ADA

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lake View 2 Queens Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Wyndham Grand Orlando Resort Bonnet Creek ratings based on 37 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Wyndham Grand Orlando Resort Bonnet Creek

Everyone (14) Couples (11) Family (11)
5 out of 5
Excellent hotel. Perfect location. Great amenities and staff.

Posted by , from CLARKSTON on Dec 13, 2022

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Comment from Hotel Management

Dec 14, 2022 by Hotel Management

Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.

3 out of 5
Room was not ready at check in and front desk worker was rude about it. When I told him we needed to shower before our dinner reservations he suggested I freshen up in the lobby bathroom.

Posted by on Nov 20, 2022

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Comment from Hotel Management

Nov 21, 2022 by Hotel Management

Thank you for your review. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to show you the real, world-class experience upon which we’ve built our reputation.

4 out of 5
nothing

Posted by on Nov 6, 2022

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Comment from Hotel Management

Nov 7, 2022 by Hotel Management

Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!

4 out of 5
I liked the room it was very nice… The people were helpful when I could get a hold of someone. The two things I didn’t like were going to the lobby to talk to the manager to order room service because nobody was answering and he said the person taking room service orders was on a 30 minute break… Also I didn’t like that there was no microwave in the room.

Posted by on Sep 12, 2022

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Comment from Hotel Management

Sep 12, 2022 by Hotel Management

Thank you for posting your feedback from your visit with us. While we were delighted to have welcomed you as our guest, I am gutted to hear about the less-than-stellar service you encountered from staff, which, we assure you, is not at all indicative of the way we normally operate. All of your comments will be dealt with at a management level and relayed back to the hotel team. On a more positive note, I am grateful we were able to make other aspects of your stay enjoyable. I sincerely apologize again for the issues that you encountered and I hope that you will allow us another opportunity in the future to demonstrate the high level of service our guests have come to expect from us.

4 out of 5

Posted by on Aug 31, 2022

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5 out of 5

Posted by on Aug 21, 2022

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5 out of 5

Posted by on Aug 16, 2022

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5 out of 5
I liked where it was located. Very convenient to all 4 parks in Walt Disney and Disney Springs. The view from our room was fantastic. We did have one issue. We headed downstairs to have dinner. Was not very hungry so we decided to sit at one of the bars. We started at Bar 1521. the bartender gave us menus as we sat down. but never took our drink order. After 5 minutes of waiting (with 4 employees behind the bar) we left. Went to Back Bay Bar & Grill by the pool. Leanna had our drinks to us within 5 mins of sitting down. Food was good but the service was great. Leanna was hopping. She was mainly the only one there. They did have someone bring the food out but she took food and drink orders, mixed drink and talked to you all at the same time.

Posted by , from NAPLES on Jul 20, 2022

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Comment from Hotel Management

Jul 25, 2022 by Hotel Management

Thank you for taking a moment to share your experience. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Your kind acknowledgment of the service of our associates is very much appreciated. I cannot wait to share your kind words! We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. I appreciate the feedback that you have shared, and we certainly look forward to your return!

4 out of 5
Our stay, overall was great. The room was a little dated. When we arrived, there was a moldy shower curtain with an odor, which the staff quickly replaced. For the price that we paid, even through Travelocity, I would think that detail wouldn't go overlooked. It's not an inexpensive stay but the amenities and resort-like atmosphere are very nice.

Posted by on Jul 18, 2022

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Comment from Hotel Management

Jul 19, 2022 by Hotel Management

Thank you for taking the time to share your honest feedback. This level of detail is important for us so we know exactly how we can improve for future experiences. While we are delighted to have welcomed you as our guest, we are saddened to hear that we fell short in delivering the amazing experience guests have come to expect. We really appreciate the constructive criticism, and will constantly work towards meeting that expectation that we proudly set amongst all our guests. On a more positive note, we are glad to know that you enjoyed other aspects of your stay. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

5 out of 5
Stayed here for a week while visiting Disney and Universal. We have a family of 6 (including an 8 year old and a 12 year old) and had connecting rooms. Fantastic view of the pools, lake and fireworks each night. The main pool and the pool with the ship and the slide are right at the hotel. We ended up just using those pools since they were so convenient and never overly crowded. You can also have floats and pool toys in these pools. This is a great family environment. The walk around the lake was very short and provided lovely scenery, koi fish, a playground, miniature golf and additional pools/lazy rivers - all at no additional cost. We ordered some groceries like water and snacks for the week through Garden Grocer - I highly recommend. There are also grills on the property if you want to cookout. The groceries were delivered & refrigerated for us then brought to our room. The shuttles go to Disney parks and Disney Springs and run on time. We were able to get the shuttle every time we needed - no problem. We did have to take an Uber to Universal. The food is very good at the Backbay restaurant by the pool. Deep Blu seafood was a great meal as well, but very expensive. There is a Starbucks in the lobby area. ice cream and a gift shop that has pretty much anything you may have forgotten as well as snacks and drinks. We also utilized the Spa. It was very easy to get a last minute appt. Great Services! We would definitely stay at this resort again.

Posted by on Jun 20, 2022

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Comment from Hotel Management

Jun 22, 2022 by Hotel Management

Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the not-too-distant future!

About the Wyndham Grand Orlando Resort Bonnet Creek

Location 14651 Chelonia Pkwy, Orlando, FL 32821

Property Features

Wyndham Grand Orlando Resort Bonnet Creek offers its guests a full-service spa, 5 outdoor swimming pools, and 2 spa tubs along with a lazy river and a waterslide. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this resort measures 35000 square feet (3252 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly Wyndham Grand Orlando Resort Bonnet Creek. For a fee, parking is available. This 4-star Orlando resort is smoke free.

  • 400 guestrooms or units
  • 14 levels
  • 4 dining venues
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 2011
  • Deli
  • Cabanas by the pool (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Lazy river
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Wyndham Grand Orlando Resort Bonnet Creek offers 400 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Plasma televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided once per stay.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily.

Deep Blue Seafood Grille - This restaurant serves dinner only.

Bar 1521 Sushi - This sushi bar specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Back Bay Bar and Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

The Barista - Onsite coffee shop. Open daily.

Tesoro Cove - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

5 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a lazy river, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golf lessons available nearby
  • Miniature golf on site

Spa Services

The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per week
  • Maximum 1 per room (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Car not required
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 10
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.75 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Partner property pool access
  • Shuttle service
  • Newspaper
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 for adults, USD 5 and USD 20 for children (approximately)
  • Covered self parking fee: USD 29 per night (in/out privileges)
  • Covered valet parking fee: USD 38 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bonnet Creek Resort Wyndham
  • Orlando Grand Resort
  • Wyndham Bonnet Resort
  • Wyndham Grand Bonnet Creek
  • Wyndham Grand Orlando Bonnet Creek
  • Wyndham Grand Orlando Resort Bonnet Creek
  • Wyndham Grand Resort Bonnet Creek
  • Wyndham Orlando Grand
  • Wyndham Orlando Grand Resort Bonnet Creek
  • Wyndham Resort Bonnet Creek
  • Wyndham Grand Orlando Resort Bonnet Creek Hotel Orlando
  • Wyndham Orlando Bonnet Creek
  • Wyndham Grand Orlando Resort Bonnet Creek Resort
  • Wyndham Grand Orlando Resort Bonnet Creek Orlando
  • Wyndham Grand Orlando Resort Bonnet Creek Resort Orlando

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.