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4.7 out of 5

"Location was key but i wasn’t aware property was pet friendly...had emerg I creation and had difficulty breathing " More

By a verified traveler on Fri 07 Feb 2020

Hotel Description

Eco-friendly hotel near Rideau Canal

City center stay

A stay at this Centretown hotel places you within half a mile (1 km) of Museum of Nature and 2 miles (3 km) of Rideau Canal. Parliament Hill and University of Ottawa are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and express check-out. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, kitchenettes

The 123 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and LCD TVs with cable channels. Pillowtop beds, iPod docks, and Egyptian cotton sheets are also available.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$115* Per night/room May 1 - May 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Business Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Plus Ottawa Downtown Suites ratings based on 16 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Ottawa Downtown Suites

Everyone (6) Couples (1)
5 out of 5
A wonderful 5 day stay. Great breakfast, wonderful beds and pillows. Great neighborhood to stroll around. Enjoyed our stay and would return. Easy check-in and check-out.

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 24, 2019 by Jenn Lytle, Front Office Manager

Hello, thank you for taking the time to share your review! We are thrilled to see that you enjoyed your stay and we look forward to welcoming you back.

5 out of 5
Super comfortable bed and very large suites Nice and clean in excellent location

Posted by on Dec 29, 2018

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Comment from Hotel Management

Jan 1, 2019 by Tyler

Hello! Thank you for taking the time to share a review with us. I am happy to see you enjoyed our beds and the location of the hotel. We hope to see you again soon.

5 out of 5

very nice and clean place to stay

Pros: the breakfast was very good having a lot of choices. no thing negative about this hotel
Cons: everything is perfect.
Location: the location is so convenient. it is closed to everything. walking distance to parliament hill and parks.
very thing is pretty good. the frontdesk people was very friendly and helpful and provide all the info you need. the room is super clean. the bed and pillow are very comfortable. the furnitures have mordern looking and relatively new.

Posted by , from Ontario on May 10, 2016

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Comment from Hotel Management

Sep 19, 2016 by Andrew

Dear Mike, Thank you for sharing a review. We apprecitate hearing from our guests. We are thrilled that you enjoyed your stay with us and that you enjoyed your suite. We look forward to seeing you again.

5 out of 5

Nice hotel close to all amenities

Had a great time in Ottawa the staff are friendly and helpful

Posted by on Oct 14, 2015

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5 out of 5

Great hotel for family with small children

My wife, baby and I stayed in a suite that had a king-sized bed in a separate bedroom. The room was clean the service was friendly and quick. Although the complimentary breakfast was the same everyday, there was enough variety for everyone. As a CAA member, parking fee was waived.I don

Posted by on Jul 3, 2012

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5 out of 5

Nice rooms

Hotel staff were nice and helpful. Hotel room was like new. Very clean and beds were very comfortable. Breakfast included. Parking garage was tall enough for my Grand Caravan. We will definitely stay again.

Posted by on Oct 27, 2009

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4 out of 5

Overall good experience

Nice staff. very quiet rooms. nice maid services. had no prolems. good continental buffet breakfast. allowed me to extend my stay by 2 hrs as my flight departed later than their checkout time.

Posted by on Jan 30, 2008

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4 out of 5

good value

This properity is an excellent value for the money. The rooms have many ammenities that more prestigous hotels in ottawa dont have. Rooms feature free internet, heated washroom mirrors, micorwaves, mini fridges, in room vault, and dinner settings in addition to the standard bed, tv, and work desk. The oreo cookies are a nice welcome although they are not replaced after the first night. My one complaint is that they charge $10 a night for parking in their underground lot.

Posted by on Jan 24, 2008

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4 out of 5

Nice place to stay

Room and bathroom were neat and clean with fridge and wirless internet. Nice breakfast included. Parking costs additional $15. Within walking distance of Parliament Hill, Byward Market, museums etc. Overall, good value and would stay again.

Posted by on Sep 23, 2007

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5 out of 5

Cirque du Soleil trip

The staff made our visit extremely pleasant. We enjoyed the location because it is close to everything, but not right downtown.

Posted by on Feb 18, 2007

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About the Best Western Plus Ottawa Downtown Suites

Location 377 O'Connor St, Ottawa, ON K2P2M2

Renovations + Closures

This property is closed from 27 March 2020 to 03 May 2020 (dates subject to change).

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. There are 3 meeting rooms available. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Best Western Plus Ottawa Downtown Suites. Parking is available for a fee. This Ottawa hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 8 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (13 km / 8.1 mi)
  • Train station: Ottawa Station (3.9 km / 2.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Ottawa Downtown Suites offers 123 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with cable channels. Kitchenettes offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • IPod dock
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 27.06 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Victoria Park
  • Best Western Ottawa
  • Best Western Plus Victoria Park Suites Hotel
  • Best Western Plus Victoria Park Suites Hotel Ottawa
  • Best Western Plus Victoria Park Suites Ottawa
  • Best Western Plus Victoria Suites
  • Best Western Victoria Park
  • Best Western Victoria Park Suites
  • Best Western Victoria Suites
  • Best Western Plus Ottawa Downtown Victoria Park Hotel
  • Best Western Plus Victoria Park Hotel
  • Best Western Plus Ottawa Downtown Victoria Park
  • Best Western Plus Ottawa Downtown Suites Hotel
  • Best Western Plus Ottawa Downtown Suites
  • Best Western Plus Ottawa Downtown – Victoria Park
  • Best Western Plus Victoria Park Hotel Ottawa
  • Best Plus Ottawa Suites Ottawa
  • Best Western Plus Ottawa Downtown Suites Hotel
  • Best Western Plus Ottawa Downtown Suites Ottawa
  • Best Western Plus Ottawa Downtown Suites Hotel Ottawa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.