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Best Western Plus Ottawa/Kanata Hotel & Conference Centre

2.5 star property
Eco-certified hotel in Nepean

Choose dates to view prices

Photo gallery for Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Exterior
Indoor pool
Hypo-allergenic bedding, pillowtop beds, in-room safe
Breakfast area
Reception
Reviews
7.6

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Pool
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
1876 Robertson Rd., Ottawa, ON, K2H5B8
  • Popular LocationQueensway Carleton Hospital2 min drive
  • Popular LocationAlgonquin College6 min drive
  • Popular LocationCanadian Tire Centre10 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)21 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

8/10 Good
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Room amenity

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

8.1/10 Very Good
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.9/10 Excellent
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

9.7/10 Exceptional
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Fireplace

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, in-room safe

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.5/10 Exceptional
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6/10 Excellent
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

10/10 Exceptional
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

8.1/10 Very Good
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel
Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (1005)
The price is $127
per night
$151 total
includes taxes & fees
Jun 10 - Jun 11
Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

About the neighborhood

Ottawa

Nepean stay.Your stay at this Nepean hotel places you within 2 miles (3 km) of Queensway Carleton Hospital and Bayshore Shopping Centre. Andrew Haydon Park and Superdome at Ben Franklin Park are also within 3 miles (5 km).

What's nearby

  • Queensway Carleton Hospital - 2 min drive
  • Bayshore Shopping Centre - 5 min drive
  • Algonquin College - 6 min drive
  • Nepean Sportsplex - 8 min drive
  • Canadian Tire Centre - 10 min drive

Getting around

  • Ottawa Fallowfield Station - 11 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • McDonald's - 15 min walk
  • Tim Hortons - 1 min walk
  • The Brew Table - 16 min walk
  • Whiprsnapr Brewing Co - 6 min walk
  • Athens Grill - 18 min walk

About this property

Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Eco-certified hotel in Nepean
Best Western Plus Ottawa/Kanata Hotel & Conference Centre offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Best Western Plus Ottawa/Kanata Hotel & Conference Centre. Free self parking is available.

This Ottawa hotel is smoke free.

  • 84 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 1972
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Ottawa/Kanata Hotel & Conference Centre offers 84 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Family friendly

  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Outdoor space

  • Yard

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per day (maximum CAD 100 per stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation, per day (maximum CAD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Ottawa/Kanata
Best Western Plus Ottawa/Kanata
Best Western Plus Ottawa/Kanata Hotel
Best Western Plus Ottawa/Kanata Hotel & Conference Centre Hotel
Best Western Plus Ottawa/Kanata Ottawa
Best Western Plus Ottawa/Kanata Hotel Conference Centre
Best Western Plus Ottawa/Kanata Hotel & Conference Centre Ottawa

Frequently asked questions

How close is Best Western Plus Ottawa/Kanata Hotel & Conference Centre to the airport?

Best Western Plus Ottawa/Kanata Hotel & Conference Centre is 10.5 mi (22-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Ottawa/Kanata Hotel & Conference Centre on Jun 10, 2024 start from $191.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Ottawa/Kanata Hotel & Conference Centre have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Ottawa/Kanata Hotel & Conference Centre.

Does Best Western Plus Ottawa/Kanata Hotel & Conference Centre offer free breakfast?

Best Western Plus Ottawa/Kanata Hotel & Conference Centre does not offer free breakfast.

Is there a casino at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?

No, there is no casino at this hotel, but Casino du Lac Leamy (18-min drive) and Rideau Carleton Raceway (23-min drive) are nearby.

What time is check-in at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?

This hotel offers free self parking.

Does Best Western Plus Ottawa/Kanata Hotel & Conference Centre have a pool?

Best Western Plus Ottawa/Kanata Hotel & Conference Centre features an indoor pool.

Does Best Western Plus Ottawa/Kanata Hotel & Conference Centre have a restaurant?

Best Western Plus Ottawa/Kanata Hotel & Conference Centre is home to High Fives Sports Pub, which features American cuisine and happy hour.

Does Best Western Plus Ottawa/Kanata Hotel & Conference Centre have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Ottawa/Kanata Hotel & Conference Centre to downtown Ottawa?

Best Western Plus Ottawa/Kanata Hotel & Conference Centre is 8.7 mi away from Ottawa.

Best Western Plus Ottawa/Kanata Hotel & Conference Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 277 out of 1000 reviews" "
Rating 8 - Good. 404 out of 1000 reviews" "
Rating 6 - Okay. 182 out of 1000 reviews" "
Rating 4 - Poor. 83 out of 1000 reviews" "
Rating 2 - Terrible. 54 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krzysztof, Ballston Spa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Great restaurant on the premises, helpful and polite staff.
Stayed 2 nights in Dec 2023

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good with the experience
Stayed 2 nights in Nov 2023

2/10 Terrible

Steve

Stayed 1 night in Nov 2023

6/10 Okay

Pushpa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Domenico

Heater very noisy
Stayed 1 night in Oct 2023

2/10 Terrible

Stephane, Limoges

Disliked: Staff & service
Booked the jetted tub room on Expedia. Checked in, was given a room, get to it, and no jetted tub. Simple mistake? Nope! The hotel just decided to give the room I booked to someone else! And the front desk seemed like this was normal. I had to get Expedia to call the hotel and cancel the reservation, since the room I had booked "already had people in it" (per the front desk clerk). DO NOT book this hotel if you have any room preferences, since they clearly don't care.
Stayed 1 night in Oct 2023

4/10 Poor

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Jonathan

Liked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Krzysztof, Revere

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly personel, excellent restaurant accessible from inside the hotel.
Stayed 2 nights in Sep 2023

4/10 Poor

Gwen

Traveled with family
The first thing you come upon at the check in is cigarette butts snd garbage. The planters were full of dead flowers. Our room was dark and dingy. The furniture was in rough shape The bathroom door had dings in it. The wall paper was peeling up. And there was no fan. For 608.06 for two nights there’s no way this a r was up to that price. We use Best Western Plus a lot but we will not recommend or te visit this one.
Stayed 2 nights in Sep 2023