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Downtown Ottawa stay
Within a 10-minute walk of this Downtown Ottawa hotel, you'll find National Arts Centre and Parliament Hill. Byward Market Square and Rideau Centre are also within half a mile (1 km).
A restaurant and a 24-hour fitness center are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and luggage storage are also offered.
Free WiFi, cable TV
Featuring conveniences like sitting areas and coffee/tea makers, the 155 guestrooms also offer free WiFi and cable TV. Free local calls, hair dryers, and safes are also available.
Jun 19, 2019 by Sales & Marketing Director
Thank you for taking the time to rate and review our property. We have placed a maintenance call for the vending machine and appreciate your feedback.
Jun 1, 2016 by Sales & Marketing Director
Thank you for taking the time to review the hotel. We are happy to hear that you enjoyed your stay with us, and appreciate your feedback so that we can look at the areas we can improve upon. We hope to see again for your next trip to Ottawa.
May 11, 2016 by Sales & Marketing Director
We are very sorry to hear that you did not enjoy your stay. All of our guest rooms are thoroughly cleaned and checked prior to the next arrival; however if a guest is ever dissatisfied with the room they have been given, we do ask that they let our Front Desk staff know immediately so that any issue can be rectified right away, as we want to ensure that all of our guests have a comfortable and enjoyable stay. We do have guest rooms that can be booked that will have a kitchenette (includes a mini-fridge), which we suggest is requested at the time the reservation is made. For the $100 deposit you've mentioned, we do follow the standard hotel practice that a deposit be given for any potential incidentals that may be incurred during a stay; and accept only valid credit cards as a form of deposit (not cash or pre-paid cards). This ensures that any extra costs, such as parking, long distance charges, pet fees, room charges etc are covered, and provides guests with an efficient checkout. Any unused amount is released immediately by the hotel, and is allocated back to the card; the turnaround time in which the released funds are then available is based solely on the specific credit card provider. We do thank you for providing your feedback to us, which has been shared with all of the department managers within the hotel, and are sorry to hear that you have chosen not to stay with us again.
May 20, 2016 by Sales & Marketing Director
Thank you for choosing to stay with us, and for taking the time to write a review of the hotel. Your feedback is appreciated, and has been shared with the management team, as we are always interested in knowing the areas we can improve upon. Thank you again, and we hope for the opportunity to host you again!
There's a restaurant on site, as well as a coffee shop/café. WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the business-friendly Capital Hill Hotel and Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Ottawa hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Capital Hill Hotel and Suites offers 155 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
Capital Hill Hotel and Suites has a restaurant on site.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.