The Waterfront Suites - Heritage Collection

5.0 star property
5-star beachfront aparthotel near Bay of Islands

Choose dates to view prices

Photo gallery for The Waterfront Suites - Heritage Collection

Pool
Front of property
Deluxe Suite, 1 Bedroom | View from room
On the beach
Penthouse, 3 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Reviews
9.6

Exceptional

Popular amenities

  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • Outdoor SpaceOutdoor SpaceOutdoor Space
  • WasherWasherWasher

Explore the area

Map
100 Marsden Road, Paihia, 0210
  • Popular LocationPaihia Wharf3 min walk
  • Popular LocationPaihia Beach4 min walk
  • Popular LocationWaitangi Treaty Grounds4 min drive

Room options

Suite, 2 Bedrooms, Ocean View

  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Deluxe Suite, 1 Bedroom

10/10 Exceptional
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Premium Suite, 2 Bedrooms

10/10 Exceptional
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Penthouse, 3 Bedrooms

10/10 Exceptional
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 7
  • 5 Twin Beds OR 3 King Beds

Similar properties

About the neighborhood

Paihia

Beachfront retreat .With a stay at this Paihia aparthotel, you'll be steps from Paihia Wharf and a 5-minute walk from Bay of Islands. Te Ti Bay and Paihia Beach are also within half a mile (1 km).

What's nearby

  • Paihia Wharf - 3 min walk
  • Paihia Beach - 4 min walk
  • Waitangi Treaty Grounds - 4 min drive
  • Haruru Falls - 5 min drive
  • Russell Beach - 30 min drive

Getting around

  • Kerikeri (KKE-Bay of Islands) - 22 min drive

Restaurants

  • Cbk Craft Beer and Kitchen - 2 min walk
  • Bad Habits - 2 min walk
  • Hone's Garden - 25 min drive
  • Paihia Wharf - 2 min walk
  • The Duke of Marlborough Hotel - 26 min drive

About this property

Entire place

The Waterfront Suites - Heritage Collection

5-star beachfront aparthotel near Bay of Islands
The Waterfront Suites - Heritage Collection offers its guests barbecue grills, tour/ticket assistance, and a garden. Event space at this aparthotel measures 592 square feet (55 square meters) and includes conference space. Public spaces have free WiFi. The luxury The Waterfront Suites - Heritage Collection also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Self parking is free.

This 5-star Paihia aparthotel is smoke free.

  • 15 guestrooms or units
  • 3 levels
  • 2 buildings
  • 592 sq ft of conference space
  • 55 sq m of conference space
  • Built in 2006
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
The Waterfront Suites - Heritage Collection offers 15 air-conditioned accommodations with washers/dryers and DVD players. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Paihia aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Languages

English, French

Property amenities

Beach

  • On the beach

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 592 square feet of conference space
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near the ocean
  • On the bay
  • On the waterfront

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 units
  • 2 buildings
  • 3 floors
  • Built in 2006
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

The Paihia Sails Three Bedroom Premium Suite is located in a different building, 55 yards (50 meters) from the main property and does not have access to amenities such as the pool and barbecue facilities.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Waterfront Suites Heritage Collection Apartment Paihia
Waterfront Suites Apartment Paihia
Waterfront Suites Paihia
The Waterfront Hotel Paihia
Waterfront Suites
Waterfront Suites Heritage Collection Apartment
Waterfront Suites Heritage Collection Paihia
Waterfront Suites Heritage Collection
The Waterfront Suites Heritage Collection
The Waterfront Suites Heritage Collection
The Waterfront Suites - Heritage Collection Paihia
The Waterfront Suites - Heritage Collection Aparthotel
The Waterfront Suites - Heritage Collection Aparthotel Paihia

Frequently asked questions

How close is The Waterfront Suites - Heritage Collection to the airport?

The Waterfront Suites - Heritage Collection is 14.1 mi (22-min drive) away from the Kerikeri (KKE-Bay of Islands) airport, the closest popular airport to the property.

How much does it cost to stay at The Waterfront Suites - Heritage Collection?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at The Waterfront Suites - Heritage Collection on May 29, 2024 start from $128.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Waterfront Suites - Heritage Collection have an airport shuttle?

The Waterfront Suites - Heritage Collection offers an airport shuttle.

How close is The Waterfront Suites - Heritage Collection to the beach?

This aparthotel is on the beach. Don't forget your sunscreen!

Does The Waterfront Suites - Heritage Collection offer free breakfast?

The Waterfront Suites - Heritage Collection does not offer free breakfast.

Is there a casino at The Waterfront Suites - Heritage Collection?

No, there is no casino at this aparthotel.

What time is check-in at The Waterfront Suites - Heritage Collection?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

Is there free parking at The Waterfront Suites - Heritage Collection?

This aparthotel offers free self parking.

Does The Waterfront Suites - Heritage Collection have a pool?

The Waterfront Suites - Heritage Collection does not have a pool.

Does The Waterfront Suites - Heritage Collection have a spa?

There are no spa services available at this aparthotel.

How close is The Waterfront Suites - Heritage Collection to downtown Paihia?

The Waterfront Suites - Heritage Collection is 0.1 mi away from Paihia.

The Waterfront Suites - Heritage Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 503 out of 632 reviews" "
Rating 8 - Good. 101 out of 632 reviews" "
Rating 6 - Okay. 13 out of 632 reviews" "
Rating 4 - Poor. 10 out of 632 reviews" "
Rating 2 - Terrible. 5 out of 632 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ann Marie

Liked: Cleanliness, room comfort
Exceptional
This is our second time staying here & it doesn't disappoint ,fabulous, spacious suites, Great location on the bay, close to all restaurants , the grounds are beautifully landscaped, secure underground parking, extremely friendly staff, would highly recommend
Stayed 3 nights in Feb 2024

10/10 Excellent

Isaac

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good coffee next-door and Terra restaurant very close. Loved being so close to everything and the beach. Comfortable clean room. The pool was great for some morning exercise. We were very happy with our short stay here.
Stayed 1 night in Jan 2024

10/10 Excellent

Barry

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Alan

Liked: Cleanliness, room comfort
Lovely place - pity about the Wi-Fi
My wife and I stayed at the Waterfront Suites for three nights in October 2023. Our room was very nice and well-appointed, and the location was perfect. I would have rated it as five stars except for the very poor internet connection through the Wi-Fi. When I brought it up at reception, I was told to call an outside number (I have to say that the personnel were lovely – this is a management decision). As I didn't have a NZ phone, I had to call from reception. Of course, no one answered, and we had to put up with very slow, or non-existent internet access for our entire stay (I couldn’t even upload a single image). A good internet connection is essential these days, almost as important as electricity. Making the guest call a third-party service provider is akin to having to call the local electric company when the power is out. Waterfront management should improve the connection and take control of support.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tina

Stayed 1 night in Oct 2023

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities
Great place we will be back.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic accommodation and location!
Stayed 1 night in Jul 2023

10/10 Excellent

Kirstin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property 😊
Stayed 2 nights in Apr 2023

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The grounds are beautifully landscaped. It is super close to all of the main areas of Paihia The suite itself was so well appointed.
Stayed 2 nights in Feb 2023

10/10 Excellent

Michael, Bloomington

Liked: Cleanliness
Stayed 1 night in Nov 2022