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Hotel Excelsior Palace Palermo

4.0 star property
4-star hotel near Palermo Harbour

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Photo gallery for Hotel Excelsior Palace Palermo

Lobby
Deluxe Double Room | Minibar, in-room safe, desk, soundproofing
Buffet
Deep soaking tub, rainfall showerhead, free toiletries, hair dryer
Fitness facility
Reviews
8.4

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Via Marchese Ugo 3, Palermo, 90141
  • Popular LocationPoliteama Garibaldi Theater11 min walk
  • Popular LocationTeatro Massimo16 min walk
  • Popular LocationPalermo Cathedral4 min drive
  • AirportPalermo (PMO-Punta Raisi)30 min drive

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, soundproofing

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Grand Hotel Piazza Borsa
Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (656)
The price is $147
per night
$171 total
includes taxes & fees
Jun 10 - Jun 11
Grand Hotel Piazza Borsa

About the neighborhood

Palermo

City center retreat .Within a 15-minute walk of the hotel, you'll find Politeama Garibaldi Theater and Via Roma. Villa Trabia and English Garden are also within half a mile (1 km).

What's nearby

  • Politeama Garibaldi Theater - 11 min walk
  • Via Roma - 13 min walk
  • Teatro Massimo - 16 min walk
  • Palermo Cathedral - 4 min drive
  • Quattro Canti - 5 min drive

Getting around

  • Giachery Station - 14 min walk
  • Palermo Notarbartolo Station - 16 min walk
  • Punta Raisi Airport (PMO) - 30 min drive

Restaurants

  • Jackass - 5 min walk
  • Bioesserì by Natura si - 1 min walk
  • Città Del Sole - 5 min walk
  • Tredicisette - 5 min walk
  • Da Diego - 4 min walk

About this property

Hotel Excelsior Palace Palermo

4-star hotel near Palermo Harbour
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Excelsior Palace Palermo also features a fitness center, concierge services, and complimentary newspapers in the lobby.

This 4-star Palermo hotel is smoke free.

  • 117 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Excelsior Palace Palermo offers 117 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Palermo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercure Palermo Excelsior City Hotel
Mercure Excelsior City
Hotel Excelsior Palace Palermo
Excelsior Palace Palermo
Hotel Hotel Excelsior Palace Palermo Palermo
Palermo Hotel Excelsior Palace Palermo Hotel
Hotel Hotel Excelsior Palace Palermo
Hotel Excelsior Palace Palermo Palermo
Mercure Palermo Excelsior
Hotel Excelsior Palace
Excelsior Palace
Mercure Palermo Excelsior City
Excelsior Hilton Palermo
Excelsior Palermo Palermo
Hotel Excelsior Palace Palermo Hotel
Hotel Excelsior Palace Palermo Palermo
Hotel Excelsior Palace Palermo Hotel Palermo
Mercure Palermo Excelsior City

Frequently asked questions

How close is Hotel Excelsior Palace Palermo to the airport?

Hotel Excelsior Palace Palermo is 18 mi (30-min drive) away from the Punta Raisi Airport (PMO) airport, the closest popular airport to the property.

Does Hotel Excelsior Palace Palermo have an airport shuttle?

Airport shuttle services are not available at Hotel Excelsior Palace Palermo.

How close is Hotel Excelsior Palace Palermo to the beach?

This hotel is 5.4 mi (19-min drive) from Mondello Beach and 3.9 mi (19-min drive) from Spiaggia di Vergine Maria. Don't forget your sunscreen!

Does Hotel Excelsior Palace Palermo offer free breakfast?

Free breakfast isn’t provided at Hotel Excelsior Palace Palermo, but buffet breakfast is offered for a fee of EUR 18 for adults and EUR 18 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Hotel Excelsior Palace Palermo?

No, there is no casino at this hotel.

What time is check-in at Hotel Excelsior Palace Palermo?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Excelsior Palace Palermo?

Free parking is not available at this hotel.

Does Hotel Excelsior Palace Palermo have a pool?

Hotel Excelsior Palace Palermo does not have a pool.

Does Hotel Excelsior Palace Palermo have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Excelsior Palace Palermo have a spa?

There are no spa services available at this hotel.

How close is Hotel Excelsior Palace Palermo to downtown Palermo?

Hotel Excelsior Palace Palermo is 1.1 mi away from Palermo.

Hotel Excelsior Palace Palermo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 159 out of 385 reviews" "
Rating 8 - Good. 151 out of 385 reviews" "
Rating 6 - Okay. 51 out of 385 reviews" "
Rating 4 - Poor. 14 out of 385 reviews" "
Rating 2 - Terrible. 10 out of 385 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
good location, close to nice park and several restaurants nearby
Stayed 2 nights in Oct 2019

10/10 Excellent

MARIE-ANDREE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from bustle yet close
Simply amazing and outstanding service!
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is old but expensive. It has a good location, but unless you get a good rat be ready to accept a hotel that might have been great many years ago.
Stayed 1 night in Jul 2019

10/10 Excellent

Jackie, Melbourne, Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was massive and had space for all of our luggage. The bathroom is lovely with a big bath. Very luxurious and comfortable for our last night in Italy. Parking out the front. Lovely, helpful staff. Worth every penny.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all. Great locatiin and excellent hotel restaurant staff.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old Glamour hotel needs an overhaul.
It was so so. The reception staff was great and the breakfast very good. Dinner also was good and staff nice. The condition of the hotel is run down, carpets are filthy, wallpaper peeling and tacked on with thumb tacks in places! You can see that it was at one time a beautiful hotel, it has the old world glamour. But it desperately needs to be painted, new carpets and general clean up would do this property a great service. Lots of street noise at night and a good half hour walk to the old town for tourist attractions.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Solid Value Hotel
A good value hotel in Palermo. A bit of a walk (15-20 minutes) to the historic centre, but a good location overall. Hotel is a bit tired in spots, but still retains much of the elegance of its earlier days. Staff were, without exception, helpful and friendly.
Stayed 3 nights in Sep 2018

8/10 Good

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Mary, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice staff , good breakfast. Solid, traditional, old world Italian hotel.
Stayed 1 night in Oct 2018

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE - TOURIST TRAP !!
Horrible!!! Dirty hotel, did not want to refund our unised days. It is a TOURIST TRAP !!
Stayed 3 nights in Aug 2018