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"Ocean view very nice! Security around pool area should be more present! " More

By a verified traveler on Thu 05 Jan 2023

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Hotel Description

4-star beachfront hotel near Lake Worth Beach

On the beach

At this Palm Beach hotel, you'll be within half a mile (1 km) of Lake Worth Beach and 6 miles (10 km) of Palm Beach Zoo & Conservation Society. Worth Avenue is within 6 miles (10 km) and The Society of the Four Arts is within 9 miles (15 km).

Private beach, 24-hour fitness

This boutique hotel features a private beach, a full-service spa, and 2 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the outdoor pool and perks like free self parking.

Room, 1 King Bed, Non Smoking, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Balcony, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Balcony, Oceanfront (Balcony)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tideline Ocean Resort and Spa ratings based on 12 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Tideline Ocean Resort and Spa

Everyone (4) Couples (1) Family (6)
1 out of 5

Posted by on Jun 14, 2023

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Comment from Hotel Management

Jun 16, 2023 by Kaitlyn Lawson Front Desk Supervisor

Dear Juan I deeply apologize that you did not enjoy your stay with us. Your feedback is important to us. We sincerely hope you will give us another chance at a future date.

1 out of 5
For starters, there were bugs in our room like nats, flys, and these like little roaches. the lamp next to the tv didn’t work, the sliding glass door leading to the balcony won’t not open or close because it was stuck, there was no hot water (we were not informed about this when checking in), and because there was not hot water we could not go to beach or pool because we couldn’t shower afterwards. Also there was dirt or some kind of mold in our ice that we got from the bar because there was no ice machine and we only found out after I had already had 3 glasses of ice ! the ac was broken in our room and absolutely no ac in the lobby. Not to mention at 9:36am, a cleaning lady started violently trying to open our door while we were sleeping and when we asked who was there she walked away without apologizing. Not to mention, the breakfast was 75$ for 2 people and it was not worth it. When I tried to talk to the lady at the front desk about all of this she was very rude and unapologetic. When we tried talking to the manager before leaving, she apparently was not there because she took a trip to dollar general. Highly unprofessional. I will not be coming back here ever, even if you paid me.

Posted by on Jun 11, 2023

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Comment from Hotel Management

Jun 12, 2023 by GM

Dear MICHELLE, Thank you for taking the time to provide feedback on your recent stay. I immediately became disheartened when reading your review. Please accept my deepest apologies regarding our less-than-stellar housekeeping and the lack of attention to detail. What you experienced is not typical. Rest assured, your comments have been conveyed to upper management and will be addressed. Again, thank you for your review and we hope to have the opportunity to provide a more pleasurable experience. Sincerely, Schack Von Rumohr General Manager

4 out of 5
Ocean view very nice! Security around pool area should be more present!

Posted by on Jan 5, 2023

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Comment from Hotel Management

Jan 6, 2023 by Michelle

Good morning,Thank you for staying with us. Hope to welcome you back for a better visit.

5 out of 5

Posted by on Dec 16, 2022

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1 out of 5
I reserved a room with 2beds and none were available. My family and I were separated into two rooms. The 2nd 124 room was hot all night. Moreover i was charged for ameneties not utilized.

Posted by on Jun 19, 2022

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Comment from Hotel Management

Jun 20, 2022 by GM

Dear ESTEBAN, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to the room type you were assigned. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Lex Hollender, GM - Under New Management

5 out of 5
A great time was had.

Posted by on May 23, 2022

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Comment from Hotel Management

Jun 11, 2022 by Michelle

Dear Marlene, We look forward to welcoming you back for another unforgettable stay! Best,

2 out of 5
I just stayed at the Tideline Resort for 3 nights with my husband. After reading many of the reviews, I must agree that the hotel is frustratingly understaffed. The only positive thing to say about the Tideline is that the staff they DO HAVE, is overworked and do their best to accommodate the guests. I rarely write reviews but I couldn’t refuse. We checked into the hotel early and were pleased to know only “one room” was already available. This should have been my first red flag. Clearly a room nobody else wanted. Room 222. Floor 2 smelled like mildew, the balcony door wouldn’t open, and the walls were paper thin! I could hear guests having... “relations” next door! Above our room, a washer and dryer ran constantly, rattling, keeping us from napping and relaxing. On top of that, glass was shattered near the elevator, no one cleaned it for a day and a half. People are in flip flops, this is not safe! Having been subjected to the “relations” going on next door, I was fed up and asked for a room change. They moved us to the 5th floor, which smelled better. The bed though, horrific! Every inch you moved the bed would creak!! The beach is NOT private. They rent chairs for $20 to the public, towels are not always available, the coffee dispenser was empty 2 of 4 days, there was no soap in the public bathrooms (how do employees wash their hands?) and because the beach is understaffed food remains on the beach with seagulls flocking by frequently to grab some left over lunch!

Posted by , from New Jersey on Feb 19, 2020

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5 out of 5
There was nothing to not like. My sons and I stayed for a week. We were made to feel like we were at home. I cant say enough about our stay. We will be back again. Senia from the spa was amazing. Johnnie at the front desk is a gem. I am bad at names and dont remember everyones name however they are 5 star all the way. Brandon's bar and staff were amazing as well. Thank you so very much.... Michelle. Dustin. Joe

Posted by on Oct 6, 2019

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Comment from Hotel Management

Nov 22, 2019 by Tideline Resort

We truly appreciate your positive feedback! We will be sure to recognize those individuals and commend their hard work. Thank you for staying with us!

1 out of 5
No washcloths, no cleaning service, no towels at the beach, no towels at the pool, no response from a manager

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by Karla C.

Dear Guest, We are sorry to hear about your previous encounter with us, i can assure you this is not how we truly operate. We would love to further discuss your experience and see how we can rectify any issues you may have had. That being said, we appreciate your feedback and i will make sure to forward this information to my operations team. Hope to hear from you soon!

5 out of 5

Posted by on Apr 24, 2019

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Comment from Hotel Management

Apr 25, 2019 by Priscilla.O

Thank you for your feedback! We hope you return again soon for more fun in the sun!

About the Tideline Ocean Resort and Spa

Location 2842 South Ocean Boulevard, Palm Beach, FL 33480

Renovations + Closures

The following facilities or services will be unavailable from July 13 2023 to November 30 2023 (dates subject to change):

  • One of the dining venues
  • Spa

This property is undergoing renovations from April 10 2023 to November 30 2023 (completion date subject to change).

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Tideline Ocean Resort and Spa like an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach hotel also offers a spa tub, a sauna, and a garden. Free self parking is available. This 4-star Palm Beach hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1980
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Lake Worth Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Tideline Ocean Resort and Spa offers 134 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Brandon's Palm Beach - This beachfront restaurant specializes in American cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Mizu Palm Beach - This sushi bar specializes in sushi. Open select days.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Swimming nearby
  • Water sports equipment

Spa Services

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open select days.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses a grey water recycling system. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 29.00 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Newspaper
  • Pool access
  • Spa access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Omphoy
  • Omphoy Ocean
  • Omphoy Ocean Palm Beach
  • Omphoy Ocean Resort
  • Omphoy Ocean Resort Palm Beach
  • Omphoy Resort
  • Kimpton Tideline Ocean Resort Palm Beach
  • Tideline Ocean Resort Spa
  • Tideline Ocean Spa Palm Beach
  • Tideline Ocean Spa
  • Kimpton Tideline Ocean Resort
  • Kimpton Tideline Ocean Palm Beach
  • Kimpton Tideline Ocean
  • Kimpton Tideline Ocean Resort & Spa Palm Beach Florida
  • Omphoy Ocean Hotel Palm Beach
  • Tideline Ocean Resort Palm Beach
  • Tideline Ocean Resort Spa a Kimpton Hotel
  • Kimpton Tideline Ocean Resort Spa
  • Tideline Ocean Resort
  • Tideline Ocean Palm Beach
  • Tideline Ocean
  • The Omphoy Ocean Resort
  • Tideline Ocean Resort Spa
  • Tideline Ocean And Spa Palm
  • Tideline Ocean Resort and Spa Hotel
  • Tideline Ocean Resort and Spa Palm Beach
  • Tideline Ocean Resort and Spa Hotel Palm Beach

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.